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Alua Tenerife

4.0 star property

Photo gallery for Alua Tenerife

2 outdoor pools, pool umbrellas, pool loungers
1 bedroom, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • All-inclusive
  • Pet-friendly
  • Breakfast available
  • Spa

Explore the area

View map
C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife, 38400
  • Loro Park
    ‪9 min walk‬
  • Taoro Park
    ‪14 min walk‬
  • Plaza del Charco
    ‪14 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪22 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Pool View (1 Adult)

1 bedroom, minibar, in-room safe, desk

Double Room, Pool View (1 Adult)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (2 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club, 2Adults + 2Children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Ocean View (1 Adult)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (1 Adult)

  • 32 sq m
  • Ocean view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

1 bedroom, minibar, in-room safe, desk

Family Apartment, 1 Bedroom (My Favorite Club) (1 Adult)

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room (3 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room (3 Adults)

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for My Favorite Club Suite (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (3 Adults + 1 Child)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults+2 Children)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults+2 Children)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room (1 Adult)

1 bedroom, minibar, in-room safe, desk

Double Room (1 Adult)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Pool View (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Suite (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults + 1 Child)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for My Favorite Club Suite (2 Adults)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (2 Adults)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (3 Adults)

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ocean View (My Favorite Club) (2 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (My Favorite Club) (2 Adults)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Double Room (2 Adults)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (3 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (3 Adults + 1 Child)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (3 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (My Favorite Club) (3 Adults)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (2 Adults)

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Suite (1 Adult)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (1 Adult)

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite (2 Adults + 2 Children)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults + 2 Children)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Pool View (3 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Double Room, Pool View (3 Adults)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (1 Adult)

1 bedroom, minibar, in-room safe, desk

Suite (1 Adult)

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults + 1 Child)

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Double Room, Ocean View (3 Adults)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (3 Adults)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Pool View (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Double Room, Pool View (2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed

View all photos for Suite (2 Adults)

1 bedroom, minibar, in-room safe, desk

Suite (2 Adults)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Suite (3 Adults)

1 bedroom, minibar, in-room safe, desk

My Favorite Club Suite (3 Adults)

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Double Standard

1 bedroom, minibar, in-room safe, desk

Double Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed

View all photos for Double Room, Ocean View (My Favorite Club) (1 Adult)

1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View (My Favorite Club) (1 Adult)

  • 32 sq m
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

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About the area

Puerto de la Cruz

Located in Puerto de la Cruz, Alua Tenerife is on the boardwalk/promenade, a 5-minute walk from Garden Beach and 14 minutes by foot from Plaza del Charco. .This family-friendly hotel is 1.2 mi (1.9 km) from Lago Martianez Swimming Pools and 1.4 mi (2.2 km) from Taoro Park.

What's nearby

  • Loro Park - 9 min walk - 0.8 km
  • Taoro Park - 14 min walk - 1.2 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • La Paz Lookout - 3 min drive - 2.3 km
  • Lago Martianez Swimming Pools - 10 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 37 min drive

Restaurants

  • ‪Playa Jardin - ‬6 min walk
  • ‪Bar-Restaurante Jamaica - ‬5 min walk
  • ‪Bar Reilupeli - ‬6 min walk
  • ‪Bar Cafetería Central - ‬4 min walk
  • ‪Cafe Mocay - ‬7 min walk

About this property

Alua Tenerife

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Alua Tenerife offers 422 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.
Make yourself at home in one of the 422 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 500 meters.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with international cuisine at Terra, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a bus station shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Terra - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fresco - This family restaurant is located by the pool. Open select days.
Enyesque - This restaurant specializes in local cuisine. Open select days.

All-inclusive details

All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 500 metres
  • Bus station shuttle (surcharge)
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Enyesque
  • Fresco
  • Terra

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
A car is not required for transportation to and from this property

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz