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Hotel Monopol

3.0 star property

Photo gallery for Hotel Monopol

Reception hall
Reception hall
Reception hall
Outdoor pool
Reception hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Restaurant

Explore the area

View map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400
  • Place, Tenerife Beaches
    ‪2 min walk‬
  • Place, Plaza del Charco
    ‪2 min walk‬
  • Place, Puerto de la Cruz Town Hall
    ‪3 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪73 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.4 out of 10
Very good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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The price is NZ$164
includes taxes & fees
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About the area

Puerto de la Cruz

When you stay at Hotel Monopol in Puerto de la Cruz, you'll be near the beach, within a 5-minute walk of Tenerife Beaches and Church of Nuestra Senora de la Pena de Francia. .This hotel is 0.1 mi (0.1 km) from Puerto de la Cruz Town Hall and 0.1 mi (0.2 km) from Eduardo Westerdahl Museum of Contemporary Art.

What's nearby

  • Tenerife Beaches - 2 min walk - 0.2 km
  • Plaza del Charco - 2 min walk - 0.2 km
  • Puerto de la Cruz Town Hall - 3 min walk - 0.3 km
  • Puerto de la Cruz Archaeological Museum - 3 min walk - 0.3 km
  • Taoro Park - 10 min walk - 0.9 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

  • ‪Olea (Pinxos Bar) - ‬2 min walk
  • ‪David Rodriguez Café y Pasteleria - ‬2 min walk
  • ‪Longo - Steak House - ‬3 min walk
  • ‪aromas de india - ‬2 min walk
  • ‪Don Carlos - ‬1 min walk

About this property

Hotel Monopol

Hotel Monopol offers 92 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 92 guestrooms featuring refrigerators and minibars. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a sauna. This hotel also features wireless internet access (surcharge), concierge services, and a reception hall.
At Hotel Monopol, enjoy a satisfying meal at the restaurant. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6.42 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Hotel Monopol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 116 out of 305 reviews
Rating 8 - Good. 127 out of 305 reviews
Rating 6 - Okay. 44 out of 305 reviews
Rating 4 - Poor. 11 out of 305 reviews
Rating 2 - Terrible. 7 out of 305 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

ROY

Liked: Cleanliness, staff & service
The hotel, located in an excellent position, seems very charming with the lovely palm court feeling at the entrance! But that’s where the charm ends…the rooms are shabby and very dated (which could be acceptable) but the facilities are quite disgusting! Poor quality, threadbare linen and towels. Lumpy pillows. No tea or coffee-making facilities. A safe that you can only use by paying a daily fee!! No drinking water supplied. A wafer-thin piece of soap is supplied (FOC!) but there is no shampoo or conditioner. Very cheap see-through toilet paper and a bidet which did not work. All of this together with a lovely drain smell! Unfortunately, the present, 3rd or 4th generation family owners are totally oblivious to spending any money on customer comforts! All-in-all not a hotel that we would recommend anyone else to experience!
Stayed 14 nights in Feb 2026

10/10 Excellent

Ronald, Jacksonville

Stayed 1 night in Feb 2026

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Just very comfortable, the building has great history behind it. Made me appreciate being there.
Stayed 5 nights in Feb 2026

10/10 Excellent

Waldemar

Stayed 1 night in Feb 2026

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Enjoyable stay
Stayed 2 nights in Jan 2026

8/10 Good

Piotr

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and location!!!! Lobby got character bring you to old good Spain. Room clean to standard.On Breakfast you got everything, nice and delicious. There's Lovely swimming pool and other facilities. If they update rooms one day definitely price will get double. Thank you for everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Loved the indoor trees and the pool area
Stayed 2 nights in Nov 2025

8/10 Good

Luca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice view from our balcony.
Stayed 6 nights in Oct 2025

8/10 Good

Boyd

Liked: Cleanliness, staff & service, amenities
Lovely hotel in the heart of the town. Pedeatrian area so no traffic noise.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff , fantastic location and good value. Nice breakfast too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Doreen

Travelled with partner
Liked: Amenities
Good
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

linda

Liked: Property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

frederick

Travelled with partner
Liked: Amenities
I have stayed at the monopol many times.The hotel is very central and convenient,for everything.
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, location, staff, pool, breakfast, interior so quaint. Would highly recommend and I will stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent
Stayed 9 nights in May 2025

10/10 Excellent

Orlando Moreira Da

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wullie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wee day away

Great stay will return
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed the character of the building and decor. The location was perfect .
Stayed 3 nights in Apr 2025

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with everything a traveller could want. The hotel itself is beautiful and ideally located. The breakfast is good; there's a warm swimming pool with nice sauna and jacuzzi. The staff are friendly and helpful. We can't imagine staying anywhere else -- highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort

Charming hotel

Clean throughout and wonderful staff, a little old fashioned in places and shows its age, however this adds to the charm. We would definitely return.
Stayed 7 nights in Mar 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the old world charm of the hotel.
Stayed 4 nights in Mar 2025

6/10 Okay

Phil

Travelled with group
Liked: Cleanliness, staff & service

Great location, disappointing amenities

Mixed bag. Rooms are run down, the Internet is barely usable, the hot tub was cold but the location is great!
Stayed 5 nights in Mar 2025