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Sheraton Guayaquil Hotel

5.0 star property

Photo gallery for Sheraton Guayaquil Hotel

Enjoy a meal with a city view at our hotel's buffet, featuring a variety of dishes on display.
Relax in an outdoor space surrounded by lush greenery and comfortable seating.
Welcome to our hotel lobby, featuring a grand staircase, comfortable seating areas, and a reception desk.
Relax in the spacious lobby with a view of the outdoors, featuring a glass window, comfortable seating, and lush greenery.
Enter a welcoming space with a revolving door leading to a well-lit reception area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Bar

Explore the area

Map
Av. Constitucion, Plaza del Sol, Frente al Mall del Sol, Guayaquil, Guayas, 99999
  • Mall del Sol Shopping Center
    ‪1 min walk‬
  • Guayaquil Convention Center
    ‪7 min walk‬
  • San Marino Mall
    ‪2 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪15 min walk‬

Room options

View all photos for Junior Suite, 1 King Bed

Relax in a stylish room with a round dining table, comfortable sofa, and flat-screen TV.

Junior Suite, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Two single beds with white linens, a desk, and a flat-screen TV.

Club Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and comfortable chair.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Two single beds with white linens and a wooden headboard, a desk with a chair, and a window with curtains.

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Smoking

Relax in comfort with a large bed, desk, and chair in this stylish room.

Classic Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the pool surrounded by lush greenery and comfortable seating.

Holiday Inn Guayaquil Airport by IHG

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1005)
The price is NZ$233
for 1 room
19 Aug - 20 Aug
Holiday Inn Guayaquil Airport by IHG

About the area

Guayaquil

A stay at Sheraton Guayaquil Hotel places you in the heart of Guayaquil, steps from Mall del Sol Shopping Center and Plaza del Sol. .This luxury hotel is 0.8 mi (1.3 km) from Consorcio Nobis and 1.4 mi (2.2 km) from Guayaquil Convention Center.

What's nearby

  • Mall del Sol Shopping Center - 1 min walk - 0.0 km
  • Guayaquil Convention Center - 7 min walk - 0.6 km
  • San Marino Mall - 2 min drive - 1.9 km
  • City Mall - 3 min drive - 2.7 km
  • Malecon 2000 - 7 min drive - 4.6 km

Getting around

  • Duran Train Station - 13 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Le Croissant Omni Hospital - ‬5 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Noe Sushi Bar - ‬2 min walk
  • ‪Cajún - ‬2 min walk

About this property

Sheraton Guayaquil Hotel

Luxury hotel with 2 restaurants connected to a shopping center in Guayaquil
Sheraton Guayaquil Hotel offers 139 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 139 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Regional cuisine at Cooks, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cooks - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
La Fuente - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cafe Bar - This bar specializes in international cuisine and serves lunch and light fare. Happy hour is offered.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • 24-hour free return airport shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Bar
  • Cooks
  • La Fuente

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Guayaquil Hotel Sheraton
Guayaquil Sheraton
Hotel Sheraton Guayaquil
Sheraton Guayaquil
Sheraton Guayaquil Hotel
Sheraton Hotel Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Sheraton Guayaquil Hotel Hotel
Sheraton Guayaquil Hotel Guayaquil
Sheraton Guayaquil Hotel Hotel Guayaquil

Sheraton Guayaquil Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 566 reviews
Rating 8 - Good. 134 out of 566 reviews
Rating 6 - Okay. 32 out of 566 reviews
Rating 4 - Poor. 19 out of 566 reviews
Rating 2 - Terrible. 20 out of 566 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En Guayaquil no hay ningún hotel 5 estrellas. El que diga lo que contrario no entiende que es solo marketing. Ahora bien, en la categoría más alta, un 4 estrellas ese sí es el Sheraton: limpio, cómodo y con buen menú de comida y bebidas. El personal siempre tiene una sonrisa.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities
It was close to everything. A mall is just across the Hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

Alexandra

Stayed 1 night in Mar 2025

10/10 Excellent

Letys Mariang Ellefson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying at the Sheraton! The staff is super friendly and kind. The room super clean and the bed very comfortable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Diana

Stayed 2 nights in Mar 2025

6/10 Okay

joseph

Stayed 2 nights in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. I would definitely go back.
Stayed 3 nights in Mar 2025

10/10 Excellent

MILLER A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great no complaints at all
Stayed 1 night in Mar 2025

10/10 Excellent

Verónica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient airport shuttle.
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you everyone and Lorena! Excellent customer services and kindness.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 6 nights in Feb 2025

2/10 Terrible

Wilson

Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Feb 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told we could go to happy hour on the 8th floor. The hamburgers were old meat and the fruit cocktails had old, terrible fruits. The desserts were dried. Terrible food on the happy hour floor. Breakfast downstairs was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey, san francisco

Stayed 1 night in Jan 2025

10/10 Excellent

Huldeni R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and service was great. The staff is quite friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Close to the airport, clean, good food, close to shopping mall, good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was amazing
Stayed 3 nights in Dec 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo Efrain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the night I stayed in the Hotel. Was very welcoming and the staff very kind people.
Stayed 1 night in Dec 2024

10/10 Excellent

Yona

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Amenities
Very good
Stayed 1 night in Dec 2024

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024