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Gran Pacifico

3.5 star property

Photo gallery for Gran Pacifico

Free daily buffet breakfast
Superior Double Room | View from room
Suite | Living area
Land view from property
Breakfast, dinner served; local cuisine, sea views

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Urmeneta 719, Puerto Montt, de los Lagos, 5480000
  • Place, Paseo del Mar Mall
    ‪1 min walk‬
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Place, Mall Paseo Costanera
    ‪7 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Living area

Suite

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite, Multiple Beds

View from room

Junior Studio Suite, Multiple Beds

  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

Bar (on property)
ibis Puerto Montt
Puerto Montt
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 556 reviews
The price is NZ$112
24 May - 25 May
ibis Puerto Montt

About the area

Puerto Montt

With a stay at Gran Pacifico in Puerto Montt, you'll be near the bay, just a 2-minute walk from Paseo del Mar Mall and 6 minutes by foot from Colonizacion Alemana Monument. .This hotel is 0.3 mi (0.5 km) from Puerto Montt Cathedral and 0.3 mi (0.5 km) from Iglesia Catedral.

What's nearby

  • Paseo del Mar Mall - 1 min walk - 0.2 km
  • Puerto Montt Cathedral - 6 min walk - 0.5 km
  • Plaza de Armas - 6 min walk - 0.5 km
  • Dock - 6 min walk - 0.5 km
  • Mall Paseo Costanera - 7 min walk - 0.6 km

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 28 min drive

Restaurants

  • ‪Café Sherlock - ‬5 min walk
  • ‪Café Central - ‬5 min walk
  • ‪Café Dresden - ‬5 min walk
  • ‪Cafe Central Criollo Restobar - ‬5 min walk
  • ‪El Caldero de las Brujas - ‬5 min walk

About this property

Gran Pacifico

Gran Pacifico offers 48 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Puerto Montt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 48 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy local cuisine at Los Navegantes, a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Los Navegantes - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Navegantes

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Property is also known as

Gran Pacifico
Gran Pacifico Puerto Montt
Hotel Gran Pacifico
Hotel Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt
Gran Pacifico Hotel
Gran Pacifico Hotel
Gran Pacifico Puerto Montt
Gran Pacifico Hotel Puerto Montt

Gran Pacifico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 225 reviews
Rating 8 - Good. 69 out of 225 reviews
Rating 6 - Okay. 18 out of 225 reviews
Rating 4 - Poor. 11 out of 225 reviews
Rating 2 - Terrible. 6 out of 225 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Silvana G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Top notch
Stayed 1 night in Jan 2026

10/10 Excellent

Silvana G

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The restaurant on the terrace it’s a must. The view is beautiful and the food amazing.
Stayed 1 night in Jan 2026

6/10 Okay

Mikos

Liked: Cleanliness, staff & service, amenities
Breakfast. Eggs that are actually COOKED. Use bleach in bathroom to get rid of mould.
Patially cooked scrambled eggs
Bathroom mould
Bathroom mould
Stayed 8 nights in Jan 2026

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room, great bed. Excellent breakfast. But the staff at check-in were terrible. Long wait then gave us the wrong room and we had to be moved.
Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view and location. The staff were all very helpful and pleasant. The food was outstanding: seafood and fish. Rooms were clean and the bed and bedding were comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff at the front desk, service in the dining room, chef/ seafood and fish, and bed comfort were all excellent. Super helpful and kind given our changing circumstances. Walking the boardwalk and Saturday fish market were an enjoyable addition to our stay and easily accessible from the hotel. Thank you.
Stayed 2 nights in Jan 2026

4/10 Poor

NESTOR

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Foi ruim. Hotel com colchões muito antigos deformados pelo uso. Travesseiros muito altos. Dormi noites ruins. Pior ainda foi minha mulher que cortou o pé no batente de uma porta do banheiro, que estava fixado no piso e o atendente da recepção ainda foi grosseiro com ela.
Stayed 3 nights in Jan 2026

8/10 Good

Jong Geun

Stayed 2 nights in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Location and dining room.
Stayed 2 nights in Nov 2025

8/10 Good

Marcus

Stayed 4 nights in Nov 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and thanks for upgrading our room to a sea view room. Really enjoyed the view! We enjoyed our stay. Thanks!
Stayed 1 night in Oct 2025

10/10 Excellent

Raimundo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and convenient. Also, hands down the best breakfast experience I’ve had at a hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and provided a great service. Breakfast was very good with a breathtaking view. The room was comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yoshiki

Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sergio l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Anders

Stayed 2 nights in Mar 2025

10/10 Excellent

Apostolos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service nice hotel nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente! La comida del restorante así como el desayuno también le doy un excelente.
Stayed 2 nights in Feb 2025

6/10 Okay

Aram

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bathroom and room furniture are at least 40 years old
Stayed 5 nights in Feb 2025

6/10 Okay

Fabio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

The property is more than a little bit tired.

The location is good, with a top floor restaurant with a view. Rooms were spacious, with plenty of room for luggage. The people were polite and helpful. The property’s condition is tired and stained. Hallway carpets are stained, ceramic tile on the bathroom floor was blackened. Some mold around the bathtub, baseboards coming away from the wall. We arrived early and had to carry luggage to a lower level and back up. On checking out, they ran our credit card twice trying to pay our bill for dinner (waiting to see if we will be charged double…). Dinner in the restaurant was good( fondue for two).
Stayed 1 night in Feb 2025