See all properties
Save

Novotel Puerto Montt

4.0 star property

Photo gallery for Novotel Puerto Montt

Exterior
Exterior
Exterior
Exterior
Standard Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
  • Place, Mall Paseo Costanera
    ‪1 min walk‬
  • Place, Dock
    ‪6 min walk‬
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds (City Side)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Bar (on property)
ibis Puerto Montt
Puerto Montt
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 556 reviews
The price is NZ$103
24 May - 25 May
ibis Puerto Montt

About the area

Puerto Montt

A stay at Novotel Puerto Montt places you in the heart of Puerto Montt, steps from Mall Paseo Costanera and 4 minutes by foot from Antonio Felmer Museum. .This hotel is 0.3 mi (0.5 km) from Plaza de Armas and 0.4 mi (0.6 km) from Puerto Montt Cathedral.

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.1 km
  • Dock - 6 min walk - 0.5 km
  • Casa del Arte Diego Rivera - 6 min walk - 0.5 km
  • Puerto Montt Cathedral - 6 min walk - 0.6 km
  • Plaza de Armas - 6 min walk - 0.6 km

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Club Alemán de Puerto Montt - ‬5 min walk
  • ‪Bar 264 - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Juan Maestro - ‬2 min walk
  • ‪Cafe Del Mar - ‬1 min walk

About this property

Novotel Puerto Montt

Novotel Puerto Montt offers 95 accommodations with safes and hair dryers. This Puerto Montt hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include bathtubs. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna.
Make yourself at home in one of the 95 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and hair dryers. Conveniences include safes, housekeeping is provided on request, and cribs/infant beds (complimentary) can be requested.
Enjoy the recreation opportunities such as a sauna or make use of other amenities including complimentary wireless internet access.
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 23800 per pet, per night, plus a deposit of CLP 59500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of CLP 100000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 59500 per stay
  • Pet fee: CLP 23800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 77.565.357-4

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 233 reviews
Rating 8 - Good. 57 out of 233 reviews
Rating 6 - Okay. 24 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 9 out of 233 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
the views
Stayed 2 nights in Jan 2026

6/10 Okay

Cynthia

Liked: Staff & service
The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.
Stayed 1 night in Jan 2026

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent
Stayed 2 nights in Jan 2026

6/10 Okay

Jordi

Liked: Cleanliness, property conditions & facilities, room comfort
Not the friendliest
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

8/10 Good

angel

Liked: Cleanliness, amenities, property conditions & facilities
Heater was turned off and it was very cold
Stayed 1 night in Nov 2025

8/10 Good

Rosele

Stayed 4 nights in Nov 2025

10/10 Excellent

Nelba

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Spectacular view
Stayed 1 night in Nov 2025

2/10 Terrible

Maria V

Stayed 3 nights in Oct 2025

10/10 Excellent

VALERIA, Miami

Stayed 2 nights in Sep 2025

2/10 Terrible

joo hyun

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
General services
Stayed 1 night in Sep 2025

8/10 Good

Winslow, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient - would s
Stayed 3 nights in Aug 2025

6/10 Okay

Juan Jose

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. Excelente, inmejorable, ubicacion para hacer compras en el mall.
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt
Stayed 6 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Nice location

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....
Stayed 1 night in Mar 2025

10/10 Excellent

Leandro Javier

Stayed 2 nights in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

VICTOR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to spend the night while traveling.
Stayed 1 night in Dec 2024

6/10 Okay

Shona

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Johann

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel met everything expected
Stayed 1 night in Feb 2025

2/10 Terrible

Sue

Stayed 1 night in Feb 2025