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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
Restaurant
2 outdoor pools
Exterior
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.6 out of 10
Exceptional
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down duvets, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.6 out of 10
Exceptional
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

With a stay at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive hotel is 8.3 mi (13.4 km) from Moon Palace Golf Club and 17.2 mi (27.7 km) from Delfines Beach.

What's nearby

  • Petempich Bay - 6 min drive - 2.5 km
  • Crococun Zoo - 11 min drive - 7.7 km
  • Puerto Morelos Beach - 13 min drive - 6.0 km
  • Ojo de Agua Beach - 16 min drive - 8.9 km
  • Puerto Morelos Town Square - 17 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬13 min drive

About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Adults-only beachfront hotel with 2 outdoor pools
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Make yourself at home in one of the 355 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and hair dryers.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 515 out of 915 reviews
Rating 8 - Good. 207 out of 915 reviews
Rating 6 - Okay. 117 out of 915 reviews
Rating 4 - Poor. 39 out of 915 reviews
Rating 2 - Terrible. 37 out of 915 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynsey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely amazing. Super clean. Super friendly staff. Great food! We got an upgraded room and it was simply amazing. I would highly recommend this resort to anyone travelling to this area. And would come back in the future
Stayed 7 nights in Mar 2025

6/10 Okay

DONNA LOUISE

Travelled with partner
Liked: Cleanliness, staff & service
No beach!! Water temp bad in showers, fridge didnt work right
Stayed 7 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 3 nights in Mar 2025

10/10 Excellent

Darianis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its everything you would want from a resort!
Stayed 5 nights in Mar 2025

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Curtis

Stayed 7 nights in Mar 2025

10/10 Excellent

Mark Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great. Service is wonderful. Best pool party I have ever been to!!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Sharon

Stayed 8 nights in Feb 2025

6/10 Okay

Donald bm

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was excellent. The problems are the same with any Karisma resort as they offer you everything and very rarely deliver with any of their promises as many other people has pointed out lost reservations or on a week long stay they cannot get you a reservation. These are problems we run into at multiple karisma resorts. I will be the last time we will be staying with them.
Stayed 7 nights in Mar 2025

4/10 Poor

jody

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No beach! You would think a place with the name Margaritaville would have tons of frozen Margaritaville machines in the swim up bar area. No shows at night besides DJ and bands. Not enough activites
Stayed 5 nights in Mar 2025

10/10 Excellent

Lana Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

6/10 Okay

Christine

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beach is a must!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this resort except the fact that they had no beach. We knew that going in but it was still a bummer not being able to walk on the beach and feeling the sand and water between your toes. The resort says they have plans to rebuild the beach, which will make this place fantastic. The room was very nice, clean and comfortable. Erika provided our maid service and did a super job. During our week there, the service was above and beyond in all areas, at restaurants, at the buffet, at the swim up pool bars, you name it, service was excellent. I'd like to mention the three wonderful concierges that took care of all our needs. Dafne, Viridiana, and Febe were always a step ahead of us whenever we needed anything. All the waiters and bartenders were always a pleasure to be with. The resort is on the smaller size, which we wanted so that there would not be tons of walking. All in all, we give this resort a 5 star rating, and hope to visit again. Bob H. and Jane W.
Stayed 7 nights in Feb 2025

8/10 Good

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was my room was freezing. I could not regulate my air conditioning all over. I was very pleased with the room the bathroom the facility was extremely clean and nice. Had a great time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Stayed 9 nights in Feb 2025

2/10 Terrible

Krystal J

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property asked me several times what I was coming to celebrate then did nothing for my birthday. Also, the food is not the greatest. They will have things on the menu then not have it available. They also do not follow the room service menu & will give you something similar without asking
Stayed 7 nights in Dec 2024

10/10 Excellent

Reanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and always so happy! The buffet and 2 restaurants were amazing.
Stayed 8 nights in Feb 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this property! When we first arrived we were greeted by Daphne , who made us aware of our upgrade. She then told us she’d be taking care of ALL of our needs, from booking dinner reservations to any issue we may have as well as any questions. She kept in contact with us daily and went above and beyond to make our stay feel wonderful. The hotel itself is beautiful!! We loved our swim out room. Clean, beautiful and great layout. Restaurants were very nice inside and the food was decent. We loved landshark All in all I rate this hotel 5/5, even though there is literally, no beach. I knew this going in, so I planned for that.
Stayed 7 nights in Feb 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought it was a great resort. We stayed 5 nights and it was perfect. Would definitely return!
Stayed 5 nights in Feb 2025

6/10 Okay

Oluwatoyin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel. However, for an adult only hotel, the entertainment was lack luster. The place is a snooze fest after 6pm. Food was good. The staff were amazing. Our room was lovely, and the views from the rooms and main pool are spectacular
Stayed 4 nights in Mar 2025

10/10 Excellent

Tracylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Great food, entertainment and overall an amazing experience. Dafnie our ambassador was absolutely perfect. She was so attentive, caring and just a very kind person. If you get her as your ambassador you’re lucky.
Stayed 7 nights in Feb 2025

4/10 Poor

Tracy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The access road was horrific, but the rooms were nice. The food choices and flavors were awful. The steak house never had reservations available for an expensive all-inclusive resort. Quality steaks and seafood were not included, and they were expensive. You get better value and quality of food, as well as accommodation and food choices on a cruise. Don't waste your money at this resort. book a cruise!
Stayed 6 nights in Feb 2025

6/10 Okay

Christopher John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms were nice clean. Food was below average! Not many choices for food. No beach at all. We had a bad neighbor in the room next door that parted all night loud music screaming and yelling for 2 nights . From desk did nothing to help us.
Stayed 7 nights in Feb 2025

10/10 Excellent

Edith

Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would visit again
Stayed 4 nights in Feb 2025