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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free pool cabanas, pool loungers
Ruby Suite | View from room
Private beach, white sand
Breakfast, lunch, dinner served; international cuisine
Amber Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Hot tub
  • Laundry

Explore the area

View map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Petempich Bay
    ‪7 min drive‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Agatha King

Agatha King

Agatha King

8.8 out of 10
Excellent
(123 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Room

View from room

Amber Room

9.6 out of 10
Exceptional
(34 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

8.6 out of 10
Excellent
(159 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

8.0 out of 10
Very good
(58 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 75 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

9.8 out of 10
Exceptional
(20 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Puerto Morelos

With a stay at Sensira Resort & Spa Riviera Maya – All Inclusive in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive hotel is 8.5 mi (13.7 km) from Moon Palace Golf Club and 17.1 mi (27.5 km) from Iberostar Cancun Golf Course.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Petempich Bay - 7 min drive - 2.8 km
  • Puerto Morelos Beach - 14 min drive - 6.1 km
  • Ojo de Agua Beach - 21 min drive - 8.9 km
  • Puerto Morelos Town Square - 23 min drive - 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Le Chique - ‬7 min drive
  • ‪Salted Rim - ‬6 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬6 min drive
  • ‪Spoon - ‬7 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Beachfront hotel with 4 outdoor pools and a full-service spa
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 359 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Pergola, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 6771 square feet (629 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.69 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1148 out of 2133 reviews
Rating 8 - Good. 498 out of 2133 reviews
Rating 6 - Okay. 229 out of 2133 reviews
Rating 4 - Poor. 128 out of 2133 reviews
Rating 2 - Terrible. 130 out of 2133 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Elena

Stayed 6 nights in Aug 2025

10/10 Excellent

Cynthia Townsend-

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a family vacation! So many great things to do right on the resort ! Zip lining , put put golf , movies for the kids! Loved it !!!!
Stayed 4 nights in Jul 2025

6/10 Okay

eddy, miami

Travelled with family
Disliked: Cleanliness, amenities
Overall, our stay at Sensira Resort was not terrible, but it certainly fell short of expectations. The access roads to the hotel were in poor condition, and most of the staff were not welcoming, with a few outstanding exceptions: Erick at the front desk, Ana and another Cuban lady, a short woman in the buffet, and the young man from housekeeping — all of whom went above and beyond. Dining was extremely slow — we waited over an hour for food, and once even left the steakhouse without eating. My son has a gluten allergy, and despite informing the restaurant and requesting assistance, no one followed up or offered support. I ended up preparing his meals in the room. Children’s activities were very limited, especially disappointing given that the beach was in poor condition and unusable. The resort has potential but must improve its customer service, food service efficiency, and accommodation for dietary needs. I would not repeat the experience, nor would I recommend it. If you still have time, change your reservation.
Stayed 6 nights in Jul 2025

10/10 Excellent

Chiffon Joanne, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the resort was exceptional. The property was impeccably maintained, creating a serene atmosphere. The staff provided attentive and personalized service, including remembering our beverage preferences. The culinary offerings were outstanding, and the resort provided a wide array of activities. We anticipate returning in the future.
Stayed 5 nights in Aug 2025

10/10 Excellent

Florentino Aspillaga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety of food and restaurants options. Five pools, amazing and clean, very kids friendly hotel, always something to do, from movie theater to trampoline, kids clubs. Also friendly and helpful employees. The only downsize was the beach with seaweed wasn’t possible to enjoyed but still there was plenty of space in the pool and many other amenities.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brittany

Travelled with family and small children
Excellent service. It was a wonderful experience for our family!
Stayed 5 nights in Aug 2025

10/10 Excellent

Mourad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has everything the families needs excellent facility..
Stayed 6 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and my family loved it.
Stayed 5 nights in Jul 2025

8/10 Good

Sarah

Stayed 7 nights in Jul 2025

8/10 Good

suleika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
El staff es excelente, muy limpio el hotel pero la carretera que da acceso está en pésimas condiciones
Stayed 4 nights in Jul 2025

6/10 Okay

Analaura

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
The buffet had minimal food and it was always the same thing. There was hardly any servers near the pool and in the bar area near the pool you had to literally call the servers to provide you with a drink. The entertainment was minimal and food selections were limited. I disliked that even though we paid for an all inclusive if I wanted to have food brought to my room I would get charged $10 and it would take 45 mins for us to get our food. We were not allowed to bring food from the restaurants to our rooms and various workers had attitudes.
Stayed 6 nights in Jul 2025

10/10 Excellent

Kawtar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un magnifique séjour. L’hôtel est magnifique, l’ambiance est top, les options de nourriture sont très variées tout au long de la journée.
Stayed 7 nights in Jul 2025

8/10 Good

Sylwia, middle village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service, excellent staff. We had an amazing time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yuri Janeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensira was more than we ever imagined and we are very satisfied with our stay. We loved the service, the staff, the food options were outstanding although I would like to recommend a third bar. Loved the entertainment they have every day!
Stayed 5 nights in Jul 2025

10/10 Excellent

jefferson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring family
Stayed 4 nights in Jul 2025

10/10 Excellent

Rola

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property, staff and cleanliness is excellent . Limited activity especially because of the sea weeds, beach access was impossible and the smell is very bad. They are trying to control it but they couldn’t . The road to that strip with all hotels in the area was horrible . Hotels who doesn’t have direct access to the beach was much better .
Stayed 7 nights in Jul 2025

10/10 Excellent

jesus

Stayed 4 nights in Jul 2025

6/10 Okay

Katja

Liked: Staff & service
A lot of small little things were broken. Tiles, lightbulbs, elevators ect. Also, restaurants werent very accommodating even with reservations of parties larger than 5 people
Stayed 5 nights in Jul 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and trendy. Staff was always helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Family of 3, with child aged 3 This was our first time at an all-inclusive and Sensira is not too huge nor too small. We generally enjoyed our time and would recommend for families with kids over age 5. Pros: Staff are so friendly. Eva from the buffet restaurant on the main floor was by far the friendliest and kindest server we have met. Thank you for being so attentive! Food is delicious. You must try the steakhouse Rodeo Grill. The fillet mignion is wonderful. As a foodie, I approve of several dishes between the three restaurants they have. Pools. There are various pools and we liked how they hosted activities every afternoon. There is a kiddie area although supervision is a must. Cleanliness. We felt the rooms were cleaned with utmost care and mopped each day. Cons: Not enough umbrellas by the pools. We had to shift from chair to chair throughout the day to cool off. Our friend had to wake up around 6:30 each day to secure the seats. For 14 chairs, there were 4 umbrellas. Not enough activities for kids under 5… height requirements don’t allow for younger kids to do much. The trampoline area is a danger zone, with bigger kids running around while smaller kids are just trying to stay in their zone/area. I saw 2 kids walking out crying because they got hurt inside. Overall, the food was really good and we enjoyed our stay but there should be some changes to the umbrella situation and kids areas.
Stayed 7 nights in Jul 2025

8/10 Good

Nathan John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and fun enjoyed it a lot.The activities were very fun.The rodeo steak house was so good and the bolognaise from the Italian restaurant .I can’t imagine celebrating our kids bday anywhere else but at sensira ..
Stayed 6 nights in Jul 2025

8/10 Good

Inardis Gainza

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, difficult access to get to the lobby from the central highway, but the hotel is very good overall
Stayed 4 nights in Jul 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025