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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Lobby
Poolside bar
Poolside bar
Poolside bar
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi

Explore the area

View map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪3 min drive‬
  • Place, Ojo de Agua Beach
    ‪3 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(91 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Family Room Platinum

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(33 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

Aerial view
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.4 out of 5, Excellent, 1,476 reviews
The price is NZ$873
includes taxes & fees
21 Mar - 22 Mar
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

About the area

Puerto Morelos

With a stay at Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive in Puerto Morelos, you'll be near the beach, within a 15-minute drive of Puerto Morelos Beach and San Jose Catholic Parish. .This all-inclusive hotel is 13.3 mi (21.4 km) from Maroma Beach and 13.6 mi (21.9 km) from Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min drive - 2.2 km
  • Puerto Morelos Town Square - 3 min drive - 2.9 km
  • Ojo de Agua Beach - 3 min drive - 2.9 km
  • Puerto Morelos Artists’ Cooperative - 3 min drive - 2.9 km
  • San Jose Catholic Parish - 3 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪Aromas - ‬1 min walk
  • ‪La Alhambra - ‬3 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Arrecife Restaurant - ‬8 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 150 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Snorkelling
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 125 per vehicle (roundtrip, maximum occupancy 9)
  • Airport shuttle fee per child: USD 125 (roundtrip), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123011f5cb35

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Guests under 16 years old are not allowed in the fitness facility
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 799 out of 1237 reviews
Rating 8 - Good. 261 out of 1237 reviews
Rating 6 - Okay. 98 out of 1237 reviews
Rating 4 - Poor. 37 out of 1237 reviews
Rating 2 - Terrible. 42 out of 1237 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Amol Kallyanrao, Brampton

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s great place to stay , great food, great staff. I see mostly older folks and no music after 10am. This place is very peaceful but I think they should make it little more fun especially in the late night
Stayed 6 nights in Dec 2025

10/10 Excellent

Jaime Lopez

The rooms are very beautiful, clean and spaciuos. The hotel is lush and
Stayed 8 nights in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well kept and clean. Resort was huge, lots of great pools and restaurants. The staff was amazing and food was delicious. Would definitely come back!
Stayed 4 nights in Dec 2025

4/10 Poor

Marissa

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Very disappointed. 95% of the staff were not friendly or welcoming. At check in, we were told Expedia messed up our booking and one of our kids was booked in as an infant, and we had to pay another $1,100 to stay! Other friends staying there at the same time, said they were charges and extra $250 a night. Service at the restaurant was good, but all the buffets seemed very slow and disorganized. Sometimes it would take over 15 minutes to get a coffee or water after being seated. Even when they just opened and we were the first people there. My 6 year old daughter had a nose bleed in the middle of the night, and they wanted to charge us $5000 pesos for the bedding!! We forgot our coats in the closet, and contacted them the next day, and they said they would try to find them. We’ve emailed multiple times since and they haven’t replied. For such a big and beautiful resort, I was extremely disappointed. Would never stay there again, nor ever recommend. The one staff member at Ventus Ha named Alex, was one of the very few staff members that was very friendly and helpful. Also George the bar tender at the rooftop bar was amazing.
Stayed 7 nights in Dec 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms jr. Suite was perfect. Plenty of room.
Stayed 5 nights in Nov 2025

10/10 Excellent

Yuliya

Stayed 10 nights in Nov 2025

8/10 Good

Chloe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, great service, updated rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Ilya

Stayed 7 nights in Nov 2025

10/10 Excellent

MELISSA

Travelled with partner
Liked: Cleanliness
Its clean and staff were all nice and accomodating. The beach is not swimmable.
Stayed 4 nights in Dec 2025

8/10 Good

Jhoana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, we expected 2 queens as advertised but they failed to mention one of them was a Murphy bed which led to very little space to move around with 4 people. It got cleaned on a daily basis which was awesome. Bartenders and staff were amazing and lovely, its a beautiful resort. One downside was the food. Room service was always lacking esp the fries which apparently they run out quickly beacuse of the kids...? Kobo, akarat and delores mercado were out top places to eat. Its def more remote that the cancun hotel strip which was what we wanted. It was a fun trip.
Stayed 6 nights in Dec 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean Resort with a Very Friendly and Professional Staff. Our room was nice, except for the VERY NOISY A/C Unit, which kept me awake all night, every night. The Cleaning Staff did a Very Good Job each morning, and we didn't have to wait until Mid-Day or Early Afternoon to have our room cleaned - like at many other resorts. The requirements for Dinner Reservations at every restaurant, with only 1 Buffet on site, made it almost unbearable given the Available Time Slots. Many ALL INCLUSIVE RESORTS offer a couple Dinner Buffets, and if this one did, we were unaware of it, and so was everyone else, given the Stampede of People waiting to enter the 1 Buffet when they opened at 6:30. Also, we had only 1 option for Breakfast and Lunch, unless there were other options -- located FAR from our room. Breakfast was OK, but Lunch was much better. The Beach Area was kept clean, but the Water and Sand Area was small and we didn't see anyone on the beach or swimming in the water. There are several Pools, but get there early to claim chairs. The Bars were nice and the Servers came around OFTEN to make sure you had a drink. Due to the NOISY A/C, lack of Nice Beach Area, and lack of Buffet Choices, I would rate this 3 Stars out of 5. However, the Dinner at Kobo, and the Ceviche and Crepes for Lunch, and the Coffee and Dessert Shop, make me raise my rating to 3.5 Stars.
Stayed 5 nights in Dec 2025

6/10 Okay

Christopher C

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Beach sucked to rocky. Food was OK. I didn’t like you had to go to the other two resorts to eat food.
Stayed 6 nights in Nov 2025

8/10 Good

Churaman Munesh

Stayed 3 nights in Dec 2025

10/10 Excellent

alexei v

Stayed 10 nights in Nov 2025

8/10 Good

Bobe

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning thermostat never worked in our room. It was either on full blast or had to be shut off. We had to accept shivery ice cold blast all night or suffer sticky humidity and wake up to wet swim suits that never seemed to dry overnight. We chose the latter since we couldn't sleep with the powerful icy cold blast hitting our faces the entire night. We had two rooms and since the other room smelled like moldy mildew, we had requested to switch rooms.
Stayed 8 nights in Nov 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, breakfast and lunch was always delicious, rooms spacious and modern, pools cleanand always a lounge chair, my kids were obsessed with the alligators and turtles on site. Beautiful atmosphere.
Stayed 7 nights in Nov 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough evening buffet options.
Stayed 5 nights in Nov 2025

10/10 Excellent

Brandon T

Stayed 7 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2025

8/10 Good

Pawel Jacek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room food was great Service
Stayed 6 nights in Nov 2025

10/10 Excellent

Benjamin, Calgary

Stayed 6 nights in Nov 2025

4/10 Poor

Doyun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We couldnt book for dinner for the first 3 days on arrival, because they were "full". dinner buffet that you dont need to reserve had line ups, with very limited options to eat. cocktails were below standard, juice from bars were horrible (orange juice was even worse than Sunny D). My room was only cleaned 1 time throughout the whole stay & towels only changed one time after we requested. Staffs make excuses blah blah.. Pool sides didnt have enough sunbeds and seatings. The beach was dirty with seaweed and the water was also dirty. I honestly do not know how this kind of resort could be rated 5 stars.. max 3.5 stars to me. Xcaret and Xelha had better food.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, friendly, good food
Stayed 7 nights in Nov 2025

10/10 Excellent

Jason Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You don’t come to this resort looking for a beach…. But the food and drinks and amenities are beyond most resorts!!! In the area. Add a beach and it would be 10 stars…. (If possible)
Stayed 7 nights in Nov 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at Ventus! Highly recommend this place
Stayed 5 nights in Nov 2025