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Emotions by Hodelpa Puerto Plata - All Inclusive

4.0 star property

Photo gallery for Emotions by Hodelpa Puerto Plata - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Minibar, in-room safe, iron/ironing board, free WiFi
Exterior
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 outdoor pools, pool umbrellas, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Playa Dorada, Puerto Plata, 57000
  • Place, Playa Dorada Golf Course
    ‪7 min walk‬
  • Place, Playa Dorada
    ‪3 min drive‬
  • Place, Mount Isabel de Torres
    ‪5 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪87 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

7.8 out of 10
Good
(59 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Superior Adults Only Room

Superior Adults Only Room

Superior Adults Only Room

8.2 out of 10
Very good
(15 reviews)
  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Jr. Suite

Adults Only Jr. Suite

Adults Only Jr. Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim out Room 18+

Minibar, in-room safe, iron/ironing board, free WiFi

Swim out Room 18+

8.8 out of 10
Excellent
(27 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Bathroom

Deluxe Family Room

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Single Sofa Bed

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About the area

Puerto Plata

With a stay at Emotions by Hodelpa Puerto Plata - All Inclusive in Puerto Plata (Playa Dorada), you'll be a 2-minute drive from Playa Dorada and 7 minutes from Malecón De Puerto Plata. .This all-inclusive hotel is 12.8 mi (20.5 km) from Sosúa Beach and 7.7 mi (12.4 km) from Cofresi Beach.

What's nearby

  • Playa Dorada Golf Course - 7 min walk - 0.6 km
  • Playa Dorada - 3 min drive - 0.7 km
  • Mount Isabel de Torres - 5 min drive - 3.0 km
  • Embassy of the United States Dominican Republic - 16 min drive - 7.4 km
  • Malecón De Puerto Plata - 17 min drive - 7.6 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 24 min drive

Restaurants

  • ‪Be Live Buffet Restaurant - ‬5 min drive
  • ‪Restorant Italiani Sapore Di Mare - Gran Ventana Resort - ‬7 min walk
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪Gran Ventana Beach Bar - ‬7 min walk
  • ‪La Tarappa - ‬5 min walk

About this property

Emotions by Hodelpa Puerto Plata - All Inclusive

Emotions by Hodelpa Puerto Plata - All Inclusive offers 450 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 450 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Before a night out at the casino, the 4 outdoor pools are a perfect way to relax and recharge. Additional features at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy Italian cuisine at Amici, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Amici - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Bigaro - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Oregano - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lolita - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Ergos - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Amici
  • Bigaro
  • Ergos
  • Lolita
  • Oregano

Things to do

  • 2 gaming tables
  • 24-hour gym
  • 4 outdoor pools
  • Archery
  • Beach volleyball
  • Casino (431 square foot of space)
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Slot machine
  • Snorkelling
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Emotions Hodelpa Playa Dorada All-inclusive property

Emotions Hodelpa Playa Dorada Hotel Puerto Plata

Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata

Emotions Hodelpa Playa Dorada Puerto Plata

Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel

Hotel Emotions by Hodelpa - Playa Dorada

Emotions Hodelpa Playa Dorada Hotel

Emotions by Hodelpa - Playa Dorada Puerto Plata

Emotions by Hodelpa Playa Dorada

Emotions Hodelpa Playa Dorada

Emotions By Hodelpa Dorada

Emotions by Hodelpa Puerto Plata - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Milqueya

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026

4/10 Poor

Nermin

This hotel is in need of renovations. The drawers in the room are broken. The laminate on the vanity is bubbling and coming off. The staff were not attentive and we had to carry our bags to the rrom ourselves. This isnt entirely true. There was an attendant willing to helpnus to our room until he wanted to sell us a time share. When we said no he left our bags pointed us to our room and left us in the middle of the path. Food was not good.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2026

8/10 Good

Rick

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
They gave us the wrong room type when we arrived. We payed for a suite. They changed us day two to proper room. Food was average but not great same thing day in day out. Overall had a good time. The beach was good. Would we go back ?????
Stayed 7 nights in Jan 2026

4/10 Poor

Nayeli

It's not that good.
Stayed 2 nights in Jan 2026

6/10 Okay

Cynthia

Stayed 1 night in Jan 2026

4/10 Poor

Ileeana

Stayed 2 nights in Jan 2026

6/10 Okay

Johanna

The good: — It’s centrally located in Puerto Plata and close to POP airport. — The bad: — the food is very hit or miss. If you are Dominican The ugly: —Many of the staff do not seem mindful of hospitality basics. Particularly I notice that many of the female staff are very short with women. — The toilet seat in the room does not fully cover the seat of the toilet. We had two rooms and both were like this. Because the toilet seat was too small for the toilet, you are sitting on the cold bare toilet when you use the bathroom. There may as well have been no toilet seat.
Stayed 2 nights in Jan 2026

6/10 Okay

mariele

Travelled with family
Disliked: Amenities, property conditions & facilities
the rooms bathroom was not in good condition and the lighting in the room was very dingy. the facilities def need improvement and more staff they seem not as many for the amount of people at buffet. the food was great seasoning but the layout of buffet and lighting of the room did not make it appealing at all. Also the bars did not have real liquors very small selection of rum. We could have had an awesome experience if the beach had beach service instead of so many beach sellers.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
I have been to many all inclusive’s but this had to be the worst one! From check in the customer service was horrible! Elisa at customer service? Bad attitude. The staff just was not what i’m normally used to. They were not friendly and not looking to help you. We got harassed by someone looking to give us a demo of their “elite club”. I don’t remember his name but he stopped us and said he needs it for commission. He did not let us leave until we gave him our info. We gave him the wrong contact number and the next day at breakfast he was waiting in front of the buffet entrance door and telling us to go to their meeting and calling us by our names. The food was so bad!! My boyfriend and his sister got stomach sick very bad the entire stay at the resort from the nasty food. The restaurants you need reservations for and we tried to book them early as soon as we checked in and they had none for our group! literally not one reservation so we had to always eat at the buffet. If you are not one of their elite members forget it! The rooms and resort in general are outdated and rotting and falling apart! The room lock was broken, tables at the buffet were broken and wobbly, the ceilings had cracks and falling and leaking. Our sink was falling down, when we put something on it rolled right off because the sink was uneven and they put a replacement holder instead of fixing it. Never would come back or recommend. Roberto was the only staff that worked hard and gave amazing service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

4/10 Poor

yesenia

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This isn't my first time at this hotel; previously, the service was excellent. This time, however, it was the complete opposite. Starting with Eliza, the person in charge of making a restaurant reservation, she was incredibly rude and had absolutely no desire to help us. Incredibly, the only person who made us feel welcome was Roberto, one of the waiters who works at the buffet. The rooms are run-down, and even the food quality isn't the same. Sadly, it wasn't a good experience. I don't recommend it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Arturo

Stayed 1 night in Jan 2026

8/10 Good

Fior

Travelled with family
Liked: Cleanliness
Nice hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
The room was great; the staff were wonderful and helpful. We appreciated the all inclusive package very much and found joy in walking on the beach
Stayed 1 night in Jan 2026

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was superb. We had to turn it off on actions. Staff was excellent and the bar was great.
Stayed 3 nights in Jan 2026

4/10 Poor

dorka

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
La habitacion olia mal, las toallas estaban desgastadas y amarillas, no tenia actividades durante el dia, la musica que ponia casi no se escuchaba, dicen que hay casinos, pero.solo tienen 4 maquinas viejas y dos no funcionan, habia mucjos mosquitos. Durante la nohe estuvo lloviendo y habitacion se lleno de agua,. Lo.unico bueno fue la comida. Por lo.demas no vale el precio
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family vacation, eco-friendly location, super fantastic entertainment and attention to the team at the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elisa

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. Lots of beach chairs. Christmas dinner was great. Foam pool party. 7 waterfalls trip. Coffee shop was great. If they could fix the mini putting and have putters instead of irons to putt with that would be great. Mexican restaurant was great
Stayed 7 nights in Dec 2025

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was not working so we had to carry our luggage upstairs. nothing functioned including the frig, no help; The main floor of building 12 where we stayed was wet and I slipped and fell and injured my right shoulder , my wife had to help me up as no one available saw a doctor there who informed me that I had to see the ship doctor ( we were going on a cruise) which cost me $445 US and my shoulder still pains and I've sought medical attention in Toronto - truly a bad experience
Stayed 1 night in Dec 2025

10/10 Excellent

Sebasian

Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2025

10/10 Excellent

Yean

Stayed 2 nights in Dec 2025