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Hotel El Reloj

2.0 star property

Photo gallery for Hotel El Reloj

Rooftop terrace
Comfort Room, 1 Single Bed
Bar (on property)
Deluxe Room
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
76 C. 12 de Julio, Puerto Plata, Puerto Plata, 57000
  • Place, Malecón De Puerto Plata
    ‪1 min walk‬
  • Place, Embassy of the United States Dominican Republic
    ‪1 min walk‬
  • Place, Amber Museum
    ‪4 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪97 min drive‬

Room options

View all photos for Comfort Room, 1 Single Bed

Comfort Room, 1 Single Bed

Comfort Room, 1 Single Bed

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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The price is NZ$82
includes taxes & fees
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About the area

Puerto Plata

With a stay at Hotel El Reloj, you'll be centrally located in Puerto Plata, a 1-minute drive from Malecón De Puerto Plata and 13 minutes from Cofresi Beach. .This beach hotel is 4.7 mi (7.6 km) from Playa Dorada and 16.5 mi (26.5 km) from Sosúa Beach.

What's nearby

  • Malecón De Puerto Plata - 1 min walk - 0.2 km
  • Embassy of the United States Dominican Republic - 1 min walk - 0.2 km
  • Amber Museum - 4 min walk - 0.4 km
  • St. Philip the Apostle Cathedral - 4 min walk - 0.4 km
  • Fort San Felipe - 10 min walk - 0.9 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 32 min drive

Restaurants

  • ‪Rincón Del Café - ‬6 min walk
  • ‪The Boat Bar - ‬12 min walk
  • ‪Casita Azul - ‬4 min walk
  • ‪Hard Rock Cafe - ‬7 min walk
  • ‪El Cheff - ‬11 min walk

About this property

Hotel El Reloj

Hotel El Reloj offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Puerto Plata hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include ceiling fans, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Mingle with other guests at the complimentary reception, held daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Puerto Plata? This hotel has 183 square feet (17 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 183 square feet of conference space
  • Meeting room

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Heated floor
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 76

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Reloj Hotel
Hotel El Reloj Puerto Plata
Hotel El Reloj Hotel Puerto Plata

Hotel El Reloj Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 7 out of 114 reviews
Rating 4 - Poor. 9 out of 114 reviews
Rating 2 - Terrible. 8 out of 114 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2026

8/10 Good

Douglas

Stayed 2 nights in Jan 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel

Stayed 3 nights in Jan 2026

10/10 Excellent

brandon

Liked: Cleanliness, amenities, property conditions & facilities
Great place , wonderful staff good location . 1 block from the malacon.
Stayed 2 nights in Dec 2025

10/10 Excellent

MARIUSZ

Stayed 1 night in Dec 2025

10/10 Excellent

Myrna H

Liked: Cleanliness, amenities, property conditions & facilities
The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.
Stayed 7 nights in Dec 2025

2/10 Terrible

Alexandra Maria, San Pedro Sula

Travelled with group
Disliked: Amenities, property conditions & facilities
This experience was terrible! Awful reception, loud noise everywhere, couldn’t even sleep because at 7am, someone was hammering next to my room. Would never be back and I strongly recommend to avoid this place!!!!
Stayed 1 night in Oct 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and great rooms. Need to work on the parking problem
Stayed 3 nights in Oct 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick seem less and with ease of transition
Stayed 1 night in Sep 2025

10/10 Excellent

brandon

Liked: Cleanliness, property conditions & facilities
Some Of the staff were good , the bartender was not good. Don’t expect her to give you ice or be polite.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Anicia, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this place was that it was near the beach
Stayed 2 nights in May 2025

10/10 Excellent

Bob

Stayed 5 nights in May 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Great staff and always helpful!!!
Stayed 3 nights in Jul 2025

4/10 Poor

Ficheler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jun 2025

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Good bang for your buck, great location and helpful and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Disneyris

Travelled with family
Liked: Cleanliness, amenities
Es conveniente y limpio
Stayed 1 night in Jun 2025

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I am I. Puerta Plata, I stay here, nice , clean professional place.
Stayed 1 night in May 2025

8/10 Good

nutmeg

Travelled with partner
Liked: Staff & service, property conditions & facilities
Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Stayed 1 night in Apr 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck, excellent location and the hotel has a cool rooftop bar/lounge area
Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities

Overnight

Lovely little boutique hotel. Very clean. Great service. The rooms were small but comfortable. I will stay again.
Stayed 1 night in Apr 2025

4/10 Poor

Roy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Restroom was tiny, shower needed a door or curtain water splashed everywhere, no phone in room, no tv service, hotel bar didn’t take credit card payments
Stayed 2 nights in Apr 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient, close to many tourist attractions. The only problem was the room very small and the mattress was so uncomfortable otherwise everything was great.

10/10 Excellent

Ronny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Feb 2025