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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property

Photo gallery for VH Gran Ventana Beach Resort - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Gazebo
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
5 bars/lounges, swim-up bar, poolside bar, beach bar
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • All-inclusive
  • Spa

Explore the area

Map
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Playa Dorada Golf Course
    ‪5 min walk‬
  • Playa Dorada
    ‪1 min drive‬
  • Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Free minibar, in-room safe, free cots/infant beds, bed sheets

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room

Free minibar, in-room safe, free cots/infant beds, bed sheets

Superior Room

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Aerial view

Senator Puerto Plata

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (1390)
The price is NZ$590
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Senator Puerto Plata

About the area

Puerto Plata

Located in Puerto Plata (Playa Dorada), VH Gran Ventana Beach Resort - All Inclusive is a 4-minute walk from Playa Dorada Golf Course and 11 minutes by foot from Playa Dorada. .This all-inclusive property is 2.6 mi (4.2 km) from Fun City and 4.2 mi (6.8 km) from Embassy of the United States Dominican Republic.

What's nearby

  • Playa Dorada Golf Course - 5 min walk - 0.5 km
  • Playa Dorada - 1 min drive - 0.6 km
  • Malecón De Puerto Plata - 8 min drive - 7.1 km
  • Embassy of the United States Dominican Republic - 8 min drive - 7.4 km
  • Puerto Plata Cable Car Base Station - 10 min drive - 9.0 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 31 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬4 min drive
  • ‪Sakura Restaurante Japonés - ‬4 min drive
  • ‪Iberostar Costa Dorada Lobby Bar - ‬4 min drive
  • ‪Gran Ventana Beach Bar - ‬1 min walk
  • ‪MAURO’S - ‬5 min drive

About this property

VH Gran Ventana Beach Resort - All Inclusive

On beach with 2 outdoor pools for sandy fun near Playa Dorada Golf Course
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 506 guestrooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have bathtubs and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Las Almejas, one of the property's 4 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is included.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.
Las Almejas - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Octopus Gormet Restaurant - This restaurant specializes in Caribbean cuisine.
Sapore di Mare - This restaurant specializes in Italian cuisine.
Ocean Grill - This restaurant specializes in seafood.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball
Access to golf course

Lessons/classes/games

Aerobics
Dancing
Language

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport drop-off shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Las Almejas
  • Ocean Grill
  • Octopus Gormet Restaurant
  • Sapore di Mare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

VH Gran Ventana Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 82 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management horrible Needed double beds in 2 of 3 rooms. Had all single tried to add an additional room. They refused said they don't book extra rooms after 11 but check in was still open
Stayed 1 night in Mar 2025

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Stay in Dominican Republic

I have to say it was one of the most disappointing experiences I've ever had. From start to finish, the entire stay was a disaster. Firstly, the check-in process was an absolute nightmare. The staff seemed disorganized and uninterested in helping. We waited over 25 minutes to check in, to have 1 person actually helping ANYONE with a question including checking-in, in was mind boggling. Being that I had so much time to wait around gave me the time to notice that the fixtures and ornaments in the lobby was covered in dust or dirt, the wood railings had some type of water rot happening and anything metal was also oxidizing. We finally got to our room; it was nothing like the photos listed. The rooms were very dated, the "TV" was a computer monitor, the furniture was antiquated and extremely dull. The "ocean front view" was a backyard look towards where the employees congregated and generators. The best part was the locks not working to the door. It was clear that updating anything was not a priority here. For the $ per room a total let down. Food was another major letdown. The quality of the food was below average. Food was either tasteless or EXTREMELY salty, and it was clear that the staff was overwhelmed. The checkout was just as checking-in in but more adventurous after waiting to be seen, a staff member who forgot to take a course in customer service, argued over a mistake she made only to have her supervisor escort to the back and him personally apologizing.
Stayed 1 night in Mar 2025

8/10 Good

ANTONIO

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Jackie was demanding of tips, very unprofessional of her to say the least.
Stayed 14 nights in Feb 2025

10/10 Excellent

Arnold

Stayed 26 nights in Feb 2025

2/10 Terrible

Alice

Stayed 1 night in Mar 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2025

10/10 Excellent

Elizabeth Erin, Terre Haute

Liked: Cleanliness, property conditions & facilities
This property is small compared to others we have been to in Punta Cana. It was exactly what we wanted though, great beach, great food and drinks, wonderful staff. If you want a lot of activities, this might not be the place for you but they do offer some. There is just a very small gift shop on the property but there is a whole mall full of little shops right outside the front gate.
Stayed 7 nights in Feb 2025

8/10 Good

Yajaira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, beautiful beach/pool, and the buffet was delicious with a lot of dishes to choose from. Very friendly and helpful staff. However, because I had the premium packages I was expecting at least a queen size bed, but I got a full size and it wasn’t too confortable. Besides that, my family and I had a great experience. Will definitely come back.
Stayed 4 nights in Feb 2025

10/10 Excellent

Virginia, BROOKLYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go to this hotel a few times a year, perfect location, great beach, very helpful staff ocation, great staff,
Stayed 5 nights in Feb 2025

6/10 Okay

Loreto

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food was good
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Great spot
Stayed 7 nights in Feb 2025

6/10 Okay

UDHISHTRA

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The staff has very little English speaking skills . The food was ok . We didn’t have water for 3 days during the day , overnight and in the evening it was really Inconvenient. No entertainment show at night . Overall I would give 3 stars that’s about it
Stayed 6 nights in Feb 2025

10/10 Excellent

Simeris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 5th stay and I loved it! The food is great. Super clean resort. I think it’s perfect for families, couples, and friends. There isn’t much to do at night, but you can always go out to club and bars outside the resort. There are a couple bars in the complex. Definitely going back.
Stayed 1 night in Feb 2025

8/10 Good

Midys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinning options are limited. Entertainment is limited. The property is very small but in good condition. The beach was nice.
Stayed 5 nights in Nov 2024

8/10 Good

Neldy

Liked: Amenities
Colonial decor Great food
Stayed 1 night in Feb 2025

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, nice property, friendly staff. I just wish people would stop hoarding towels.
Stayed 7 nights in Feb 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Food was great and lots of variety. Immaculate grounds. Beautiful beach. Very friendly staff. I will come here again for a long stay.
Stayed 8 nights in Feb 2025

10/10 Excellent

Nicole Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful vacation at the VH Gran Ventana! The staff were so helpful and kind, food delicious and the beach was gorgeous.
Stayed 5 nights in Feb 2025

6/10 Okay

Jayy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Place is small and quiet nice for relaxing if your a señor citizen this is where you should go or you just want to be in a quiet and nice place food was mid not many options staff were amazing and the property is nice
Stayed 2 nights in Feb 2025

8/10 Good

vielca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly. The entertainment very poor.
Stayed 2 nights in Feb 2025

10/10 Excellent

EWA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to the beach. The staff was amazing. The only thing that we didn’t like was a noisy a/c unit in the room. The ear plugs helped. Would definitely go back.
Stayed 5 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smaller resort easy to walk
Stayed 14 nights in Feb 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness
This resort is just OK and that’s about it. If you go don’t get conned into doing the royal service.
Stayed 9 nights in Feb 2025

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Somebody needs to invest and upgrade the Gran Ventana. Beautiful area, outstanding personal... Just, it feels there wasn't a penny put BACK INTO the resort for 25years... Beach, pool area, gardening very good. Rooms need $$$. Ours tub didn't drain, very important. Friends' room bathroom ceiling dripping whenever somebody above took shower..... Although personal and population are very friendly and helping, it needs $$$ to improve.
Stayed 11 nights in Feb 2025

2/10 Terrible

Bill

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in for PRE-PAID reservation, upon providing required ID, my roommate did NOT have a US Passport, and guy told us “Rate you paid was for US residents only” and you must pay us $50/Day extra to check-in!! EXTORTED us! Nowhere in ANY terms and Conditions did it state that! Had to pay as just got off flight and basically held hostage! Disputed charge once back with AMEX! Extremely OLDER CROWD! AVOID AT ALL COSTS!
Stayed 3 nights in Dec 2024