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Best Western Plus The Ivywall Hotel - Palawan

4.0 star property

Photo gallery for Best Western Plus The Ivywall Hotel - Palawan

Indoor pool
2 restaurants, lunch, dinner served; Filipino cuisine
Bar (on property)
Front of property – evening/night
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Pool

Explore the area

View map
Rizal Avenue Extension, Puerto Princesa, Palawan, 5300
  • Place, NCCC Mall Palawan
    ‪10 min walk‬
  • Place, SM City Puerto Princesa
    ‪12 min walk‬
  • Place, Puerto Princesa City Baywalk
    ‪5 min drive‬
  • Airport, Puerto Princesa (PPS)
    ‪16 min walk‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed, Non Smoking

Premier Room, 1 Double Bed, Non Smoking

Premier Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

Premier Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room

  • Sleeps 3

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3

View all photos for Deluxe twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe twin Room

  • Sleeps 3

View all photos for Deluxe double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe double Room

  • Sleeps 3

View all photos for Premier twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier twin Room

  • Sleeps 3

View all photos for Premier double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier double Room

  • Sleeps 3

View all photos for Handicapped twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Handicapped twin Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Single Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Single Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible - 2 Single, Mobility Accessible, Walk In Shower, Wi-Fi, Coffee Maker, Non-Smoking, Continental Breakfast

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Accessible - 2 Single, Mobility Accessible, Walk In Shower, Wi-Fi, Coffee Maker, Non-Smoking, Continental Breakfast

  • Sleeps 2

Accessible-2 Single, Mobility Accessible, Walk In Shower, Work Desk, Wi-Fi, Non-Smoking, Continental Breakfast

  • Sleeps 2

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About the area

Puerto Princesa

With a stay at Best Western Plus The Ivywall Hotel - Palawan in Puerto Princesa (Puerto Princesa City Centre), you'll be within a 5-minute drive of NCCC Mall Palawan and Puerto Princesa City Baywalk. .This hotel is 2.1 mi (3.4 km) from Robinsons Place Palawan and 2.8 mi (4.4 km) from Hartman Beach.

What's nearby

  • Immaculate Conception Cathedral - 5 min walk - 0.4 km
  • NCCC Mall Palawan - 10 min walk - 0.8 km
  • SM City Puerto Princesa - 12 min walk - 1.1 km
  • Mendoza Park - 17 min walk - 1.5 km
  • Puerto Princesa City Baywalk - 5 min drive - 2.1 km

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive

Restaurants

  • ‪Junction 1, Puerto Princesa City Palawan - ‬5 min walk
  • ‪KaLui Restaurant - ‬1 min walk
  • ‪Kinabuch's Bar and Grill - ‬1 min walk
  • ‪Noki Nocs Savory House - ‬4 min walk
  • ‪El Txoko - ‬1 min walk

About this property

Best Western Plus The Ivywall Hotel - Palawan

Hotel with 2 restaurants, 7-minute walk to NCCC Mall Palawan
Best Western Plus The Ivywall Hotel - Palawan offers 120 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Puerto Princesa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Stay in one of 120 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Filipino cuisine at Anibong Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. A shuttle from the airport to the hotel is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Anibong Restaurant - This restaurant specializes in Filipino cuisine and serves lunch, dinner, and light fare.
Balayong Grill and Bar - This restaurant specializes in Filipino cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 6 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anibong Restaurant
  • Balayong Grill and Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PHP 1800.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: PHP 1500.00
  • Christmas Eve (December 24) Gala Dinner per child: PHP 750.00 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 1800.00
  • New Year's Eve (December 31) Gala Dinner per child: PHP 900.00 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: PHP 1800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Best Western Plus Ivywall Hotel Puerto Princesa
Best Western Plus Ivywall Hotel
Best Western Plus Ivywall Puerto Princesa
Best Western Plus Ivywall
Best Plus The Ivywall Palawan
Best Western Plus The Ivywall Hotel
Best Western Plus The Ivywall Hotel - Palawan Hotel
Best Western Plus The Ivywall Hotel - Palawan Puerto Princesa

Reviews

Best Western Plus The Ivywall Hotel - Palawan Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 299 out of 488 reviews
Rating 8 - Good. 136 out of 488 reviews
Rating 6 - Okay. 33 out of 488 reviews
Rating 4 - Poor. 9 out of 488 reviews
Rating 2 - Terrible. 11 out of 488 reviews

Reviews

4/10 Poor

Janet

Travelled with family
Liked: Cleanliness
The staff were good but the higher Management lack professionalism to communicate with their guest. Part of my refund wasn’t back until today, it’s been almost a month and no one has the initiative to reach out and let me know of the status. It’s not my fault I paid using my debit for a tour that was cancelled by them due to weather. It’s an inconvenience and the lack of communication is horrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cassandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable room

Clean comfortable room. Appreciate the complimentary breakfast buffet
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Recommend this hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Stayed 1 night in Aug 2025

10/10 Excellent

LENNARD

Stayed 1 night in Aug 2025

8/10 Good

Agapita

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service team and well pleased with my stay
Stayed 1 night in Jul 2025

4/10 Poor

Benjamin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Shower didn't work, neither did the AC
Stayed 4 nights in May 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and great staff. Only negative was the constant banging, it went on all day and night, every night we were there, not so good if you're a light sleeper. And the beds were very hard and uncomfortable.
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The good: The staff at the front desk and bellhop were really helpful and friendly. The lobby and common areas were nice and airy. The bad: Our room smelled musty. The towels were old, frayed, dingy, and scratchy.
Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Amenities
Very kindly personnel
Stayed 2 nights in Apr 2025

6/10 Okay

fakher, sfax

Liked: Staff & service, property conditions & facilities
The breakfast is very poor
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
See final review
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for a better hotel. Nice buffet with very good food but would like it to be warmer. Very helpful staff. Chef John Kris is great. Bed was average comfort with good linen. Housekeeping replaced all sheets each day and cleaned well.
Stayed 1 night in Mar 2025

10/10 Excellent

Bella

Stayed 2 nights in Mar 2025

10/10 Excellent

Jose, Newark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle pickup was excellent as well as the front desk staff who was very accommodating with early check-in, breakfast selection was very good and when we left early for our flight the shuttle driver reserved us a couple of sandwiches with fresh fruits to bring to the airport. Excellent services all around! This is my choice hotel when going back to Puerto Princesa, Palawan!
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Pinky

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to the airport. Excellent staff and very accommodating
Stayed 2 nights in Mar 2025

2/10 Terrible

chanel e

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was dirty and located in a dirty area of town. They lacked plant based options andmade up stories about how the local taxi cab companies partner woth the water transport companies and require a fee of 3,000 php when the taxi said it was only 500 php. Typical lies of thos country and practices. When i got to Hudson water area it was dirty and unsafe to float and choppy. The hot didnt warn me about that either. This is why I stay at Hyatt, but even Hyatt wouldnt build in such a cralpy area.
Stayed 1 night in Mar 2025

10/10 Excellent

Kay Leong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm felling from the staff. Well done 👍
Stayed 3 nights in Mar 2025

10/10 Excellent

Raul, San Diego

Stayed 2 nights in Dec 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025