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Great customer service!

There is not a positive about this property. It is in a very scary area. Not in a neighborhood or residénciale. There was no host communication until we reached out. The man who is point of contact from Expedia, Giro, says the right man is David, who leaves you with MarieLou. Toilets and plumbing are backed up, had to walk four blocks to a restaurant to use the bathrooms. There is no beach access- there is a field of trash to walk through to get to the unsafe beach where we found syringes with needles and endless landfill trash. The house is full of beer cans and beer bottles. Found three quetzalteca bottles and lids in the defunct pool. There are also broken beds and dirty rooms awaiting. We tried to contact multiple times and were told she is only the housekeeper and this is as good as it ever gets.

A perfect getaway - lovely pool, super clean, just a great place for my gamily and friends to meetup and have as home base while we explored the area. I would highly recommend getting the housekeeper - she’s amazing! Would love to stay again!