Costa Sur Resort, Classico Collection By Sonesta

5.0 star property

Photo gallery for Costa Sur Resort, Classico Collection By Sonesta

2 outdoor pools
Private beach, snorkelling, kayaking
Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)
Indoor wedding
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
Carretera Hacia Barra de Navidad, Suite A, Puerto Vallarta, JAL, 48390
  • Playa de los Muertos
    ‪3 min drive‬
  • Malecon
    ‪6 min drive‬
  • Playa Gemelas
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪14 min drive‬

Room options

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Puerto Vallarta

Located in Puerto Vallarta (South Zone), Costa Sur Resort, Classico Collection By Sonesta is within a 10-minute drive of Cuale Island and Malecon. .This beach hotel is 2.2 mi (3.6 km) from Playa de los Muertos and 3.4 mi (5.5 km) from Playa Gemelas.

What's nearby

  • Playa de los Muertos - 3 min drive - 3.1 km
  • Garza Blanca Beach - 4 min drive - 5.0 km
  • Malecon - 6 min drive - 5.0 km
  • Playa Gemelas - 7 min drive - 8.1 km
  • Cruise Ship Terminal - 12 min drive - 10.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬3 min drive
  • ‪BocaDos STK - ‬3 min drive
  • ‪Blaze Grill - ‬20 min walk
  • ‪Noi - ‬4 min drive
  • ‪Hiroshi - ‬3 min drive

About this property

Costa Sur Resort, Classico Collection By Sonesta

Luxury hotel on the beach, with 2 outdoor pools
Costa Sur Resort, Classico Collection By Sonesta offers 158 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. 46-inch Smart televisions come with cable channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Costa Sur has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 158 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 46-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Costa Sur Resort, Classico Collection By Sonesta has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Paddleboard
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1979
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Costa Sur Resort, Classico Collection By Sonesta Hotel
Costa Sur Resort, Classico Collection By Sonesta Puerto Vallarta

Costa Sur Resort, Classico Collection By Sonesta Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 86 reviews
Rating 8 - Good. 16 out of 86 reviews
Rating 6 - Okay. 13 out of 86 reviews
Rating 4 - Poor. 9 out of 86 reviews
Rating 2 - Terrible. 5 out of 86 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

reyhaneh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 10 nights in Apr 2025

4/10 Poor

Kira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful, the location was great, nice pool. The only thing that we did not enjoy was the food, all the meals were too salty, the menu was limited, I got food poisoning on my second night, the managers were excellent.
Stayed 3 nights in Apr 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2025

6/10 Okay

Amanda Elizabeth

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Miguel, San Antonio

Stayed 3 nights in Apr 2025

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we entered the property we felt safe and so Welcomed by every staff member. First timers to Mexico and the experience here was unforgettable. Your building is beautiful even reading other peoples comments about how outdated or dirty, it was, we found it was not and just loved the culture the rooms were perfect for our stay, the balcony was nice to hang out on. All the staff from bar staff, dinning staff, beach set up guys, door bell and front desk and the little store inside the hotel, all wonderful people. Be aware! You’ll be treated so kindly every morning ! Now to convince my husband to move here lol.
Sunset from the Dinning area
Balcony view
View from the entry area.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property grossly misrepresents the rooms in pictures online. A cockroach ran across the bed upon entering the room, as well as a family of ants. Tried to call the front desk, phone didnt work, so went back down to the lobby for more waiting. The room looked like a Motel 8 from 1981. I would'nt even sit on the couch bc it looked like it was JD Vance's couch from his teenage years- stains upon stains - just nasty. The curtains had large mold stains and all the furniture was chipped and old and not even close to what they present online. My husband tried to take a quick shower and there was no hot water. I was ready to walk out the door upon entering. I endured one night and checked-out early even if it meant no refund. The check-in was painfully slow along with the elevators. Our waiter was decidedly over his job. I finally just gave up and served myself my own orange juice. All the outdoor furniture/ cushions were dirty , stained, and completeley bereft of any actual pillow material. I genuinely would have preferred a tent and a sleeping bag on a rocky beach. Hands down the WORST hotel I have ever stayed in. I have never been so happy to leave a place. My husband and I were celebrating our 20 year anniversary. Our gift to ourselves was leaving the hotel early.
Stayed 2 nights in Apr 2025

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service
Staff was friendly and helpful.
Stayed 7 nights in Apr 2025

10/10 Excellent

Enda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot for couples break

Loved the SPA, private beach and other amenities. Very good location considering there is a free bus stop right outside the entrance that brings you to downtown Peurto Vallarta and it runs very regularly
Stayed 3 nights in Apr 2025

4/10 Poor

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
Stayed 4 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
I vacation in Puerto Vallarta often and I would pass Costa Sur telling my wife that we should stay there one day. So we booked our room for two nights and we were not disappointed! Absolutely loved it! Only negative thing was the beach but it was still a great place to stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

even r, Kamloops

Liked: Property conditions & facilities
The property wasn’t over populated. Made it nice for the beautiful beach and pool. Staff was excellent. Super friendly and efficient.
Stayed 12 nights in Mar 2025

10/10 Excellent

Sonja

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Noah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Food is horrific. Rooms are dirty and outdated. Not close to anything, the pool was hot and the beach and ocean not accessible most of the time due to sewage being dumped
Stayed 5 nights in Mar 2025

8/10 Good

Angeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 7 nights in Mar 2025

6/10 Okay

Darian Harris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are large and comfortable. The view is great. The staff were courteous and helpful. Dining is mediocre and location is not suitable for walking anywhere.
Stayed 7 nights in Mar 2025

10/10 Excellent

Adam Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Came down for the weekend from BC great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Judith Lynne

Liked: Staff & service
We love the area away from the hotel zone. Easy to get to Mismolaya and Old Town Puerto. Boutique Style hotel with cozy atmosphere, dining and bar. Was a pleasure to stay here and will come back.
Stayed 5 nights in Mar 2025

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities
I got sick from eating food in town. The hotel staff provided help choosing medications and provisions in their convenient shop. I felt so safe and the ocean waves sang me to sleep every night. Restaurant was slow lol
Stayed 4 nights in Mar 2025

8/10 Good

LEROY, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service
Lagoon out front beach area
Stayed 11 nights in Feb 2025

2/10 Terrible

Christi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional.
Stayed 6 nights in Feb 2025

10/10 Excellent

Edwin

Stayed 2 nights in Feb 2025