See all properties
Save

Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Exterior detail
Free beach shuttle, sun-loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, La Isla
    ‪5 min walk‬
  • Place, Cruise Ship Terminal
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

8.4 out of 10
Very good
(26 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.4 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 35 sq m
  • Sleeps 2

View all photos for Room Superior With Garden View

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Superior With Garden View

  • 44 sq m
  • Sleeps 2

View all photos for Standard King

Standard King

Standard King

8.0 out of 10
Very good
(49 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

7.8 out of 10
Good
(37 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Garden View

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 4

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Canto del Sol Puerto Vallarta All Inclusive
  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 3,498 reviews
The price is NZ$400
includes taxes & fees
12 Apr - 13 Apr
Canto del Sol Puerto Vallarta All Inclusive

About the area

Puerto Vallarta

With a stay at Hacienda Buenaventura Hotel & Mexican Charm in Puerto Vallarta (Hotel Zone), you'll be a 5-minute walk from Bay of Banderas and 7 minutes by foot from Cruise Ship Terminal. .This all-inclusive hotel is 9.5 mi (15.3 km) from Nuevo Vallarta Beach and 2.9 mi (4.7 km) from Malecon.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Puerto Mágico - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • Cruise Ship Pier - 9 min walk - 0.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Le Delice - ‬6 min walk
  • ‪McCarthy’s - ‬5 min walk
  • ‪Seafire Restaurant - ‬7 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

Hacienda Buenaventura Hotel & Mexican Charm offers 155 accommodations with safes and irons/ironing boards. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Stay in one of 155 guestrooms featuring LED televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Pamper yourself with onsite massages and facials. Additional features at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Satisfy your appetite at La Troje, one of the hotel's 3 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
La Troje - This restaurant overlooks the pool and garden. Guests can enjoy alfresco dining (weather permitting).
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Entertainment

Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good including food. À la carte dinner was great. Drinks were good. Room was fine.
Stayed 2 nights in Dec 2025

8/10 Good

Lorena

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Amanda

Stayed 4 nights in Nov 2025

10/10 Excellent

DENIS

Stayed 5 nights in Dec 2025

8/10 Good

Oxana

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean room, frendly personal
Stayed 5 nights in Dec 2025

4/10 Poor

James, Vancouver

Liked: Cleanliness
Disliked: Amenities
Too far from beach Not enough food choices
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2025

10/10 Excellent

Noeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Christopher Lawrence

Breakfast and lunch are good. Dinners rough. Ran out of water cooler refills , walked entire resort looking. None. Front desk said only at bar.
Stayed 7 nights in Dec 2025

8/10 Good

Nicolas Robert Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. If you like a quieter, relaxing and affordable resort this is great. Nothing fancy. No loud music. Close to cruise ship terminal. Beauty beach
Stayed 10 nights in Dec 2025

10/10 Excellent

Janie

Stayed 4 nights in Dec 2025

6/10 Okay

Gary

Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Stayed 2 nights in Nov 2025

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A true Mexican gem... especially staff...a great location....good food and drinks...perfect atmosphere... comfortable and clean rooms...such great value for a winter getaway ..
Stayed 3 nights in Nov 2025

8/10 Good

Augusto

Stayed 3 nights in Nov 2025

10/10 Excellent

Sofia

Stayed 2 nights in Nov 2025

10/10 Excellent

Giovinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

8/10 Good

Kelowna Lynnor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes this place special. Grounds are well kept, pool is amazing. Buffet well stocked with something for everyone.
Stayed 7 nights in Nov 2025

2/10 Terrible

Irene

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty. . The fold was horrible, nothing fresh. Flys, and bugs on the food.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mayra

Stayed 4 nights in Nov 2025

10/10 Excellent

Elvira Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay. Staff is very nice and friendly. Carlos at the pool site. Great job
Stayed 8 nights in Nov 2025

10/10 Excellent

Roman

Travelled with family and small children
Liked: Cleanliness, staff & service
Close to a wonderful beach, good service, all inclusive, rooms need renovation
Stayed 7 nights in Nov 2025

8/10 Good

Patrick Wesley, Kelowna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were great, food was good, pool was the best.
Stayed 7 nights in Nov 2025

8/10 Good

VIKTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Liked: Cleanliness
Perfect as always
Stayed 2 nights in Nov 2025