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Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

5.0 star property

Photo gallery for Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Exterior
Property video
Couples treatment room(s), sauna, hot tub, steam room, body treatments
View from room
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48270
  • Place, Garza Blanca Beach
    ‪3 min walk‬
  • Place, Playa Palmares
    ‪10 min walk‬
  • Place, Playa Esmerelda
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite North

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite North

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite South

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Two Double Beds North

Suite Two Double Beds North

Suite Two Double Beds North

  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite two Double Beds South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite two Double Beds South

  • Sea view
  • 99 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Corner North

Corner North

Corner North

  • Ocean view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Corner Suite South

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite North

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South

Ultra Suite South

Ultra Suite South

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North

View from room

Ultra Corner Suite North

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Corner Suite South

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Penthouse North

The Penthouse North

The Penthouse North

  • Ocean view
  • 265 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite North

  • Ocean view
  • 142 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Suite South Connected

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Suite South Connected

  • Sea view
  • 198 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Ultra Suites South Connected

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Ultra Suites South Connected

  • Ocean view
  • 198 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two bedroom Master Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two bedroom Master Suite South

  • Ocean view
  • 241 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite Two Double Beds South

  • Sea view
  • 99 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas
Hotel Mousai Puerto Vallarta Adults Only
  • Pool
  • Spa pool
  • All-inclusive
  • Spa
4.7 out of 5, Exceptional, 1,004 reviews
The price is NZ$952
includes taxes & fees
9 Feb - 10 Feb
Hotel Mousai Puerto Vallarta Adults Only

About the area

Puerto Vallarta

With a stay at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only in Puerto Vallarta (South Zone), you'll be a 2-minute drive from Bay of Banderas and 9 minutes from Malecon. .This all-inclusive hotel is 8.8 mi (14.1 km) from Cruise Ship Terminal and 4.4 mi (7.1 km) from Playa de los Muertos.

What's nearby

  • Garza Blanca Beach - 3 min walk - 0.3 km
  • Playa Palmares - 10 min walk - 0.9 km
  • Playa Esmerelda - 10 min walk - 0.9 km
  • Punta Negra Beach - 1 min drive - 2.0 km
  • Playa Gemelas - 4 min drive - 3.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 42 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬11 min walk
  • The Rooftop at Hotel Mousai
  • ‪La Fuente - ‬6 min drive
  • ‪BocaDos stk - ‬4 min walk
  • ‪Mismaloya Grill Restaurant - ‬5 min drive

About this property

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers 145 accommodations with outdoor private hot tubs and DVD players. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 145 guestrooms, featuring outdoor private hot tubs and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Pay movies and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a health club. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite at Hiroshi - Japanese, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 5 bars/lounges or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Hiroshi - Japanese - Onsite restaurant.
NOI - Italian Cuisine - Onsite restaurant. Open daily.
DAO - ChineseContemporary - Onsite restaurant. Open daily.
The Rooftop - Onsite restaurant. Open daily.
The Terrace - Onsite restaurant. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 swim-up bars
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO - ChineseContemporary
  • Hiroshi - Japanese
  • NOI - Italian Cuisine
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2600 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mousai Puerto Vallarta Adults Only
Hotel Mousai Puerto Vallarta All Inclusive
Hotel Mousai Puerto Vallarta Adults Only All Inclusive
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Hotel

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 176 reviews
Rating 8 - Good. 14 out of 176 reviews
Rating 6 - Okay. 11 out of 176 reviews
Rating 4 - Poor. 5 out of 176 reviews
Rating 2 - Terrible. 12 out of 176 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashot, Lake Balboa

Stayed 3 nights in Oct 2025

6/10 Okay

Ariya

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Alonzo D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Top tier service and amenities roof top service is excellent ask for Felix
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scenic views, we stayed in the north building. Food was delicious and room service was very convenient. Staff was very friendly. The ONLY thing we did not care for was the staff trying to "sell" things, although they say it's not selling. Check- in was about 20 minutes longer bc of the promoting of excursions and such, then they wanted us to come to breakfast the next morning for another promoting. What really upset my husband and I was when they called our room the next morning trying to "sell" again. Very tacky for such an upscale place.
Stayed 4 nights in Sep 2025

10/10 Excellent

Garrod

Stayed 6 nights in Sep 2025

8/10 Good

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all acceptable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yendris

Liked: Cleanliness, staff & service, property conditions & facilities
El mejor Spa, las habiataciones amplias, limpias
Stayed 5 nights in Sep 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ma Micaella Grace Ablan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Mousai! The whole staff made our stay very enjoyable, especially Alan, Lilith, and Miguel.
Stayed 3 nights in Aug 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Anzhelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for couples
Stayed 4 nights in Jul 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness
This is not a 5 diamond property. The hotel is outdated. The construction is next to the hotel and on the beach. The beach is 10min drive on a trolley to the adjustment hotel. Customer service is hit and miss. No activities or entertainment whatsoever. the beach is dirty but swimmable.The hotel is located remotely, 30min drive from the city.
Stayed 6 nights in Jun 2025

10/10 Excellent

John Ryder

Stayed 3 nights in Jul 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well deserved review 10/10 no flaws
Stayed 3 nights in Jul 2025

10/10 Excellent

jacklyn

Stayed 4 nights in Jul 2025

10/10 Excellent

ARTYOM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , professional staff, great food , amazing view of rooftop pool , spa service is exceptional. will recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Hadassah Seleste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind an attentive loved how everyone was just positive and welcoming.. made our first time experience unforgettable...
Stayed 5 nights in Jun 2025

10/10 Excellent

Manuel

Stayed 7 nights in Jun 2025

10/10 Excellent

ANDREA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. No frills, just great drinks, delicious food, and amazing service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bernard

Stayed 6 nights in May 2025

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The booking on Expedia is extremely misleading. It says we get $90 resort credit per day. That is absolutely false. The hotel will not honor it.If you book an ultra north Tower suite, the pictures online are of the master suite South tower. We booked a corner ultra suite, and it is as pictured, however, when we were disappointed in the accommodations, we tried to switch rooms and they told us there were no rooms available, and Expedia show to have rooms available . The room is not what they have pictured. The food is excellent. The staff is very friendly. The management (Daniel specifically) was not accommodating at all when we brought up our issues, and was very condescending. I have stayed at this property many times and I’ve never been treated as poorly as he treated us. The next day the management addressed her issues but we never got a resort credit of $90 per day as advertised on Expedia.
Stayed 7 nights in May 2025

6/10 Okay

Osmel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is not bad but you have to make appointment to eat very inconvenient!
Stayed 2 nights in May 2025

10/10 Excellent

Soheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, the experience was exceptional. The staff were incredibly welcoming, professional, and attentive without being intrusive — they made us feel like VIPs throughout our visit. The food was an absolute highlight: beautifully presented, bursting with flavor, and clearly crafted with top-quality ingredients. Every dish was a work of art, and the sommelier’s wine pairing recommendations elevated the meal even further. The ambiance was pure luxury — elegant interiors, tasteful decor, and an atmosphere that was both sophisticated and comfortable. Whether you’re here for a special occasion or just to treat yourself, this place truly delivers a world-class experience. Highly recommended for anyone seeking fine dining, impeccable service, and a memorable stay or evening out!
Stayed 3 nights in Jan 2025