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Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

5.0 star property

Photo gallery for Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
View from room
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Ultra Corner Suite South | Terrace/patio
Kayaking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Housekeeping
  • Room service

Explore the area

View map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48270
  • Garza Blanca Beach
    ‪3 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Two bedroom Master Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Two bedroom Master Suite South

  • 241 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite two Double Beds South

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite two Double Beds South

  • 99 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Two Suite South Connected

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Two Suite South Connected

  • 198 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for The Penthouse North

The Penthouse North

The Penthouse North

  • 265 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite North

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite North

10.0 out of 10
Exceptional
(1 review)
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South

Ultra Suite South

Ultra Suite South

10.0 out of 10
Exceptional
(1 review)
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Two Double Beds North

Suite Two Double Beds North

Suite Two Double Beds North

  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Corner North

Corner North

Corner North

  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Ultra Suites South Connected

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Two Ultra Suites South Connected

  • 198 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite North

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Ultra Suite North

10.0 out of 10
Exceptional
(1 review)
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite South

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Ultra Corner Suite South

  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Corner Suite South

10.0 out of 10
Exceptional
(2 reviews)
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite Two Double Beds South

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Ultra Suite Two Double Beds South

  • 99 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Ultra Suite North

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Ultra Suite North

  • 142 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North

View from room

Ultra Corner Suite North

  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas

Hotel Mousai Puerto Vallarta Adults Only

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.7 out of 5, Exceptional, 1,005 reviews
The price is NZ$614
includes taxes & fees
21 Sept - 22 Sept
Hotel Mousai Puerto Vallarta Adults Only

About the area

Puerto Vallarta

Located in Puerto Vallarta (South Zone), Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only is within a 15-minute walk of Garza Blanca Beach and Bay of Banderas. .This all-inclusive hotel is 5.6 mi (9.1 km) from Malecon and 8.8 mi (14.1 km) from Cruise Ship Terminal.

What's nearby

  • Garza Blanca Beach - 3 min walk - 0.3 km
  • Playa Palmares - 10 min walk - 0.9 km
  • Playa Gemelas - 3 min drive - 3.9 km
  • Playa Mismaloya - 5 min drive - 5.4 km
  • Playa de los Muertos - 7 min drive - 7.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 42 min drive

Restaurants

  • ‪Mismaloya Grill Restaurant - ‬5 min drive
  • ‪Noi - ‬1 min walk
  • Blanca Blue Restaurant & Lounge
  • Amixtli
  • ‪Los Arcos Snack Bar & Grill - ‬5 min drive

About this property

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with DVD players and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 145 guestrooms, featuring outdoor private hot tubs and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Pay movies and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Hiroshi - Japanese, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 5 bars/lounges or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
Hiroshi - Japanese - Onsite restaurant.
NOI - Italian Cuisine - Onsite restaurant. Open daily.
DAO - ChineseContemporary - Onsite restaurant. Open daily.
The Rooftop - Onsite restaurant. Open daily.
The Terrace - Onsite restaurant. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 swim-up bars
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO - ChineseContemporary
  • Hiroshi - Japanese
  • NOI - Italian Cuisine
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2600 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mousai Puerto Vallarta Adults Only
Hotel Mousai Puerto Vallarta All Inclusive
Hotel Mousai Puerto Vallarta Adults Only All Inclusive
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Hotel

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 151 reviews
Rating 8 - Good. 12 out of 151 reviews
Rating 6 - Okay. 10 out of 151 reviews
Rating 4 - Poor. 5 out of 151 reviews
Rating 2 - Terrible. 12 out of 151 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard

Stayed 6 nights in May 2025

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The booking on Expedia is extremely misleading. It says we get $90 resort credit per day. That is absolutely false. The hotel will not honor it.If you book an ultra north Tower suite, the pictures online are of the master suite South tower. We booked a corner ultra suite, and it is as pictured, however, when we were disappointed in the accommodations, we tried to switch rooms and they told us there were no rooms available, and Expedia show to have rooms available . The room is not what they have pictured. The food is excellent. The staff is very friendly. The management (Daniel specifically) was not accommodating at all when we brought up our issues, and was very condescending. I have stayed at this property many times and I’ve never been treated as poorly as he treated us. The next day the management addressed her issues but we never got a resort credit of $90 per day as advertised on Expedia.
Stayed 7 nights in May 2025

6/10 Okay

Osmel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is not bad but you have to make appointment to eat very inconvenient!
Stayed 2 nights in May 2025

10/10 Excellent

Soheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, the experience was exceptional. The staff were incredibly welcoming, professional, and attentive without being intrusive — they made us feel like VIPs throughout our visit. The food was an absolute highlight: beautifully presented, bursting with flavor, and clearly crafted with top-quality ingredients. Every dish was a work of art, and the sommelier’s wine pairing recommendations elevated the meal even further. The ambiance was pure luxury — elegant interiors, tasteful decor, and an atmosphere that was both sophisticated and comfortable. Whether you’re here for a special occasion or just to treat yourself, this place truly delivers a world-class experience. Highly recommended for anyone seeking fine dining, impeccable service, and a memorable stay or evening out!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ramin

Stayed 4 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the secluded resort area that was beautifully landscaped and lushly expansive! Took full advantage of the property, from hatha yoga to a 2.5 hour kayaking and snorkeling adventure to an enlightening kundalini yoga…every day was a new experience. The restaurants are incredible, views unmatched, and staff so welcoming.
View from our private beach anniversary dinner!
Flowers at sunset
Infinity pools everywhere!
Kayak and snorkel expedition to this rocky area (3 mile round trip)
Stayed 8 nights in May 2025

10/10 Excellent

Melissa

Stayed 4 nights in Apr 2025

6/10 Okay

Koryun Kory

Travelled with partner
Liked: Cleanliness, amenities
They did not honor the $75 daily resort credit. Staff was always trying to remind you to tip, making dining anytime uncomfortable and awkward. Some of the staff were rude.
Stayed 3 nights in May 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as i imagen it to be
Stayed 3 nights in May 2025

10/10 Excellent

Hortensia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was absolutely everything!!! Our honeymoon was more than what we could have ever dreamed of here!! Perfection in everything!!!
Stayed 3 nights in May 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! I had a great experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience and can’t wait to return. Was the first adults-only resort experience for me and my wife and we loved it. All of our prior vacations have been as a family (ie. with our kids) and it was really nice to vacation without kids around. No splashing around in the pool, no constant calls for mommy, etc. The
Stayed 5 nights in Apr 2025

10/10 Excellent

Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel I've ever started in
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure, everything was stupendous. The property is comfortable, well thought out, and coordinated. All of the staff were so attentive to our every need. The entire stay exceeded our expectations. Hotel Mousai made our honeymoon really special.
Stayed 4 nights in Apr 2025

2/10 Terrible

Michael Kelly

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
My wife and I stayed here for 12 days over our 6 year anniversary. While the rooms, views and some of the staff are incredible, we had some serious issues with our stay. Firstly, upon check in - my wife found a used condom underneath a chair. It was apparent that the room was not cleaned appropriately and this gave us a very bad taste in our mouth. While they changed us rooms, we still questioned the cleanliness of the property and what protocols were in place. This took over a day to sort out and was very frustrating as it was disturbing for us. The second issue we had was with our restaurant reservations. We had made several reservations that were never confirmed properly, and we were forced to scramble last minute for dining options on 3 occasions. We were mislead about the dining at Karuma, as we were told the only thing not included when spending the extra $45pp was the “Prime” items. This was not the case and several items that drew me into the restaurant were not included. The staff was also extremely rude at times, not serving us and flat out ignoring us despite tipping well. The food was also very inconsistent, even at the same restaurants. We had several fantastic meals and we had some very bad meals at the same restaurants with the same dishes. The property has a lot of potential but overall we did not enjoy our stay. We travel to Mexico 2-3 times a year and this was our worst experience to date from a 5 star resort. I’d write more but limited to 1500 letters
Stayed 12 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and service! Best hotel in Puerto Vallarta
Stayed 7 nights in Mar 2025

8/10 Good

Taylor

Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stayed at a five diamond resort before and not sure I’ll ever be able to not stay at one again. The service was next level, food was out of this world good, and the personal butler service was awesome. Will definitely be returning to Hotel Mousai in the future!
Stayed 6 nights in Feb 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the room was great, with an exceptional view. Facilities and restaurants were good as well. Our room service guy Danny was phenomenal.
Stayed 4 nights in Feb 2025

10/10 Excellent

hatem

Stayed 6 nights in Feb 2025

10/10 Excellent

Roxana

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 6 nights in Jan 2025

10/10 Excellent

Lindsey Dee

Stayed 5 nights in Dec 2024