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Hotel Mousai Puerto Vallarta Adults Only

5.0 star property

Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free pool cabanas, pool umbrellas
Kayaking
4 outdoor pools, free pool cabanas, pool umbrellas
Aerial view
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Place, Garza Blanca Beach
    ‪5 min walk‬
  • Place, Los Arcos
  • Place, Playa Gemelas
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite North

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite North

9.8 out of 10
Exceptional
(7 reviews)
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ultra Suite North

10.0 out of 10
Exceptional
(8 reviews)
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite North

View from room

Corner Suite North

10.0 out of 10
Exceptional
(1 review)
  • 127 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North

Ultra Corner Suite North

Ultra Corner Suite North

8.0 out of 10
Very good
(2 reviews)
  • 127 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for The Penthouse North

The Penthouse North

The Penthouse North

  • 265 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds North

Suite two Double Beds North

Suite two Double Beds North

10.0 out of 10
Exceptional
(3 reviews)
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite South

8.8 out of 10
Excellent
(5 reviews)
  • 99 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite two Double Beds South

9.0 out of 10
Wonderful
(2 reviews)
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Corner Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Corner Suite South

  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South

Ultra Suite South

Ultra Suite South

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ultra Corner Suite South

10.0 out of 10
Exceptional
(1 review)
  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite South

Master Suite South

Master Suite South

8.0 out of 10
Very good
(1 review)
  • 143 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two bedroom Master Suite South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Two bedroom Master Suite South

  • 241 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Suite South Connected

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Two Suite South Connected

10.0 out of 10
Exceptional
(1 review)
  • 197 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Ultra Suites South Connected

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Two Ultra Suites South Connected

  • 197 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Ultra Suite Two Double Beds South

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About the area

Puerto Vallarta

With a stay at Hotel Mousai Puerto Vallarta Adults Only in Puerto Vallarta (South Zone), you'll be a 1-minute drive from Garza Blanca Beach and 5 minutes from Playa Gemelas. .This beach resort is 2.7 mi (4.4 km) from Playa Mismaloya and 3.4 mi (5.4 km) from Vallarta Zoo.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Garza Blanca Beach - 5 min walk - 0.5 km
  • Playa Gemelas - 3 min drive - 3.9 km
  • Playa Mismaloya - 5 min drive - 5.4 km
  • Vallarta Zoo - 8 min drive - 7.3 km
  • Malecon - 15 min drive - 9.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 40 min drive

Restaurants

  • ‪Amixtli - ‬3 min drive
  • ‪Mismaloya Grill Restaurant - ‬4 min drive
  • ‪The Rooftop at Hotel Mousai - ‬10 min walk
  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪Vivaz Buffet - ‬4 min drive

About this property

Hotel Mousai Puerto Vallarta Adults Only

Adults-only resort with 9 restaurants and 4 outdoor pools
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 145 individually decorated guestrooms, featuring outdoor private hot tubs and flat-screen televisions. Rooms have private balconies. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Japanese cuisine at Hiroshi - Japanese, one of the resort's 9 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This resort has 2809 square feet (261 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hiroshi - Japanese - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling
  • Stereo
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 839 out of 1026 reviews
Rating 8 - Good. 101 out of 1026 reviews
Rating 6 - Okay. 34 out of 1026 reviews
Rating 4 - Poor. 22 out of 1026 reviews
Rating 2 - Terrible. 30 out of 1026 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Mousai From the moment we arrived, the front desk staff, bell service, and restaurant team provided excellent, attentive service that made us feel welcomed and well cared for. The property itself is beautiful and offers a relaxing, enjoyable atmosphere. On another note, we were disappointed by the persistent push to attend the 75-minute presentation. We kindly told Alejandro multiple times that we weren’t interested, yet he continued to text us, even saying this was how he fed his children. The next morning, we ran into him again and were met with the same pressure despite our clear “no.” We also noticed a slight decline in service once it was known that it was our last day. Overall, the hotel is stunning, and we would definitely recommend it and hope to return in the future. We just hope future visits are free from the overly aggressive sales approach.
Stayed 4 nights in Jul 2025

8/10 Good

FAAIZAH, Vacaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t knock on the door pass 8pm unless requested
Stayed 3 nights in Jul 2025

8/10 Good

Monique Nichelle, Decatur

Liked: Cleanliness, property conditions & facilities
This property is beautiful. Some of the staff is nice but others but
Stayed 3 nights in Jul 2025

8/10 Good

Rubina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean views from our balcony.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hersel

Liked: Cleanliness, staff & service, property conditions & facilities
i like this place, very safe with friendly staff.. diego is the best.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot speak highly enough of Hotel Mousai. The staff was incredible, the food was yummy, the rooms and views were amazing. Everything was so clean and elegant and they treated us like Royalty.
Stayed 4 nights in Jul 2025

10/10 Excellent

Abraham Prado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in puerta vallarta.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ismail

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Worst staff and customer experience
Stayed 3 nights in Jul 2025

10/10 Excellent

omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The pool and grounds were beautiful. I would say the gym was adequate but nothing special for equipment. The room was very big, but has a lot of space that was poorly utilized. There could have been more storage for clothes and personal belongings. In our room one of the windows/motors for the automatic blinds was popping over and over again during the day. Our door didn’t shut on its own. These were small issues overall. The bed was very comfortable and the room automation was a great feature. Resort food was an 8/10. We had an excellent time and we will go back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maryann de Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated my birthday and our 26th wedding anniversary and the staff were exceptionally outstanding in many ways, ensuring our celebrations were memorable!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Micah

Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Spectacular views and exceptional service!
Stayed 2 nights in Jul 2025

10/10 Excellent

Levon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent as always
Stayed 4 nights in Jul 2025

10/10 Excellent

Samvel

Stayed 6 nights in Jul 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful great service
Stayed 4 nights in Jul 2025

2/10 Terrible

Daniel

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the food, the roof top pool/bar. We also enjoyed our breakfast at Blanco Blue with Alexis and Ronaldo serving us. They did a wonderful job.
Stayed 7 nights in Jun 2025

10/10 Excellent

Megan

Stayed 7 nights in Jun 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Raquel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I will start with the $50 daily credits, you can only use them at the spa to get a massage that is over $300 usd, you can’t use them at the stores either. So it was worthless to get any credits. We picked the all inclusive package, upon arrival we were given our bracelets to our room, no introduction to the property, restaurants, or amenities. We have stayed in other hotels and we are members of Xcaret, we were just trying a different place. We will continue to go back to our home Xcaret. Very disappointed that we did not get a good welcome to this place.
Stayed 5 nights in May 2025

10/10 Excellent

JD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30 minutes from airport, amazing views of ocean at Mousai resort, have access to other hotels on Garza Blanca property, great food, great service, perfect for relaxing!
Stayed 2 nights in Jun 2025

6/10 Okay

Udit

Stayed 3 nights in Jun 2025

10/10 Excellent

Padideh

Stayed 3 nights in Jun 2025