Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children’s activities
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Poolside bar
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa de los Muertos
    ‪2 min drive‬
  • Place, Los Muertos Pier
    ‪4 min drive‬
  • Place, Malecon
    ‪9 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

Ocean View Double

8.8 out of 10
Excellent
(37 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

7.8 out of 10
Good
(31 reviews)
  • 44 sq m
  • Sleeps 3

Club Ocean View Suite King

9.0 out of 10
Wonderful
(12 reviews)
  • 65 sq m
  • Sleeps 4

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 65 sq m
  • Sleeps 5

Swim Up King(18+only)

9.8 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 3

Swim Up Double(18+only)

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 4

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)
  • 65 sq m
  • Sleeps 4

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • 1 bedroom
  • Sleeps 3

King

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 3

Double

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front King

8.2 out of 10
Very good
(21 reviews)
  • 44 sq m
  • Sleeps 3

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the area

Puerto Vallarta

With a stay at Hyatt Ziva Puerto Vallarta - All-inclusive in Puerto Vallarta (Conchas Chinas), you'll be within a 5-minute drive of Malecon and Bay of Banderas. .This all-inclusive property is 5.7 mi (9.2 km) from Cruise Ship Terminal and 1.4 mi (2.2 km) from Playa de los Muertos.

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 2 min drive - 2.0 km
  • Los Muertos Pier - 4 min drive - 2.3 km
  • Garza Blanca Beach - 6 min drive - 6.5 km
  • Malecon - 9 min drive - 3.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪The Top Sky Bar - ‬2 min drive
  • ‪Pureza - ‬2 min walk
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive
  • ‪Tamari - ‬1 min walk

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

All-inclusive property with 5 restaurants and 4 outdoor pools
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 335 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this property include concierge services, an arcade/game room, and gift shops/newsstands.
Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This property has 12296 square feet (1142 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 874 out of 1344 reviews
Rating 8 - Good. 260 out of 1344 reviews
Rating 6 - Okay. 115 out of 1344 reviews
Rating 4 - Poor. 58 out of 1344 reviews
Rating 2 - Terrible. 37 out of 1344 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Levek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was the most unique and beautiful part of the stay. We had our own private beach it seemed. Not crowded. The staff was so amazing. Soledad at the buffet went above and beyond. Miguel and Alejandro at the swim up bar were so attentive and the drinks were made to order. I’ll be back just as long as the people running it and the beach remain the same. Rooms were comfortable and accommodating. A bit older and could use a bit of updating but were still in good condition. Food options had a nice variety. The Italian restaurant could use some improvement in the food preparation. Especially pizza quality. Casa Grande was our favorite along with Kamari. Buffet had a good variety and excellent service. Fresco was good but as a suggestion the wraps should be could wraps as opposed to being pressed in order to expedite the orders. It’d be a win, win for the chefs and patrons. The chefs were patient and friendly yet seemed a bit overwhelmed. Id say keep it all cold options there. Nathan did an excellent job under pressure.
Carefree on the beach
Beautiful scenery
View from our room
Mexican petunias
Stayed 4 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort with private beach. Clean, safe, wonderful staff & good food. So many fun activities. Will definitely return ⭐️
Stayed 6 nights in Jul 2025

8/10 Good

Rolando Salomon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Jaskiran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food was good at times average. Nothing was truly exquisite. You would think that they would have at least really good Mexican food but man was I disappointed! The best thing I had was breakfast buffet. The food was honestly good I can’t complain too much about it… the part that really upset me and took away from our experience was how LONG we had to wait for the restaurants!!!!! How are you not going to have a reservation system out in place when your wait time is usually exceeding 30 minutes at each place. Also, shutting down the buffet at dinner except for on Thursdays is absolutely ridiculous!!! Also why did no one tell me this - front desk was great but it would have been nice to know about this important tidbit to help plan dinner time. Beds were very comfortable - pillows need some more filling as they are too flat but this might be a personal preference.
Lobby
Stayed 5 nights in Jul 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food friendly and helpful staff great beach
Stayed 5 nights in Jul 2025

2/10 Terrible

Angelica

Stayed 6 nights in Jul 2025

8/10 Good

shyamala devi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach was a hit! Accessible, not too crowded, and neat facilities. Food was great, but more lunch options in the afternoon would be awesome.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mariglen

Liked: Cleanliness, staff & service
Everything was amazing, the beach, the food and the staff, all three areas were perfect.
Stayed 8 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and the bed was extremely comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Maurice

Stayed 5 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
I didn’t really like any of the food and wait times were very long
Stayed 5 nights in Jul 2025

10/10 Excellent

Karapet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Jaime, Tomball

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hyatt Ziva was absolutely fantastic! From the moment I arrived, the staff/front desk was incredibly friendly,helpful and welcoming. My room was beautifully decorated and spacious and had a comfortable bed/great ocean view. I particularly enjoyed the delicious breakfast, the refreshing pool, the quiet atmosphere, the convenient location.
Stayed 2 nights in Jul 2025

8/10 Good

Alma

Travelled with family
Liked: Cleanliness, amenities
The outside the landscape was beautiful and clean. The beach was awesome and secluded. There are turtle hatchlings on the property. Miguel recorded them for me. The staff was friendly and helpful and hardworking. Our room had outdated decor and the TV was not a smart where I could not watch Netflix. In the restaurants the service was poor due to low staff. The staff worked very hard under those conditions. There was only 1 elevator in our tower which took forever and it was packed with people checking out with luggage. The coffee shop was awesome along with the Highlights bar. The drinks were excellent there and the wings. The pools were great but the drinks at the pool bar were bad. The drinks at the beach bar were better. The front lobby staff were excellent! The night shows were also good.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jonathan Ryan

Liked: Staff & service
Stayed 5 nights in Jul 2025

8/10 Good

HUGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Very nice, clean, friendly staff. Didn't like: We got a suite with a very uncomfortable sofa for my daughter. Only for the last two nights extra cushion was added to it. This was a Club Ocean Front Hot Tub King and we had a stay of 7 nights.
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniella Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely returning. The staff went above and beyond. Food was fresh and good. They need to fix the elevator in one of the buildings so that there is two working at all times, but other than that, no complaints. The beach is beautiful and did not need water shoes at all. Sure, the ocean is not calm as in the Caribbean side, but it is still nice to get in once you time the waves to get through. Spectacular sunsets and yummy drinks.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time! Fernando at the pool crushed the service and Scarlet brought the party in the afternoon and at the sports bar at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Gsvs
Stayed 1 night in Jul 2025

6/10 Okay

Eduardo Marconato, Santa Cruz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved walking on the beach in the morning
Stayed 5 nights in Jul 2025

6/10 Okay

Jed, Fullerton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Getting attacked by crows after spending extra on a swim up room. Unable to appreciate the swim up room due to the crows attacking. Service at restaurants could be faster. Ran out of bacon on Sunday buffet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly was a beautiful time
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Amenities
Amazing resort! Can’t say enough good things about it. We will definitely stay there again.
Stayed 4 nights in Jul 2025

2/10 Terrible

elaheh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025