See all properties
Save

Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Aerial view
Luxury Room, 2 Double Beds, Partial Ocean View | View from room
Superior Room, 1 King Bed, Beachfront | View from room
5 bars/lounges, poolside bar, beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Playa Bucerías
    ‪4 min drive‬
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Double Room, 2 Double Beds, Ocean View

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Double Room, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

1 bedroom, free minibar, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 2 Double Beds, Balcony, Pool View

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Room, 2 Double Beds, Balcony, Pool View

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed

Standard Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Sea View

1 bedroom, free minibar, in-room safe, blackout curtains

Club Room, 2 Double Beds, Sea View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Pool Access, Ground Floor

1 bedroom, free minibar, in-room safe, blackout curtains

Club Room, 1 King Bed, Pool Access, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

Superior Room, 1 King Bed, Beachfront

  • 55 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

Luxury Room, 2 Double Beds, Partial Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Pool Access, Ground Floor

1 bedroom, free minibar, in-room safe, blackout curtains

Club Room, 2 Double Beds, Pool Access, Ground Floor

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Sports facility

Occidental Nuevo Vallarta - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.1 out of 5, Very good, (1565)
The price is NZ$1,114
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Occidental Nuevo Vallarta - All Inclusive

About the area

Nuevo Vallarta

When you stay at Krystal Grand Nuevo Vallarta – All Inclusive in Nuevo Vallarta, you'll be on the beach, a 1-minute drive from Bay of Banderas and 6 minutes from Nuevo Vallarta Beach. .This all-inclusive property is 11.9 mi (19.2 km) from Cruise Ship Terminal and 14.8 mi (23.8 km) from Malecon.

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 2.7 km
  • Playa Bucerías - 4 min drive - 2.3 km
  • El Tigre Golf at Paradise Village - 5 min drive - 3.1 km
  • Nayar Vidanta Golf - 9 min drive - 8.4 km
  • Mayan Palace Nuevo Vallarta Golf Course - 9 min drive - 8.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 480 air-conditioned rooms featuring MP3 docking stations and LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and free minibar items, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Hacienda El Mortero, one of the property's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and 8 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 544 out of 1222 reviews
Rating 8 - Good. 332 out of 1222 reviews
Rating 6 - Okay. 189 out of 1222 reviews
Rating 4 - Poor. 82 out of 1222 reviews
Rating 2 - Terrible. 75 out of 1222 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Food was mid range at best and smell of culinary burners in buffet area made me feel sick. Also our shower and toilet were both plugged and needed to be fixed. You should make all the TVs available for casting movies from phone, everyone has Netflix on their phone.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

8/10 Good

Elidía

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a good place for family.
Stayed 5 nights in Mar 2025

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! Very family friendly and staff very nice!
Stayed 6 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with everything, food was very good, two pools, good location, accommodating staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Leane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff was helpful and courteous. There was only one concern. It was the flooring around the pool areas that when wet was very slippery.
Stayed 7 nights in Mar 2025

6/10 Okay

Darlene

Liked: Staff & service
Great AI resort. Food was good. Especially the restaurants. Lots of complaints from people wanting to make reservations because it has to be done via an app. I had no issues but am pretty tech friendly. Only complaint was unless you're any to stay at the pool all day there's nothing else to do. Got boring after a few days.
Stayed 7 nights in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been to Krystal Grand 3 times now and love it! The food is good and the staff are amazing. The only downside is that we had to be up super early to get a lounge chair by the pool. Also, they really do need to do a refresh on the sports bar and get new chairs there and in the pool area.
Stayed 10 nights in Feb 2025

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort and great value. We enjoyed our week stay and couldn’t find anything negative about our trip, aside from West Jet delays
Stayed 7 nights in Mar 2025

10/10 Excellent

Chantelle Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The view, the food, the staff! Everything was perfect
Stayed 7 nights in Mar 2025

4/10 Poor

Mohammad K

Stayed 3 nights in Feb 2025

6/10 Okay

Berenise, Laveen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this resort last minute for the price and the fact that it was all inclusive. The resort itself is nice and the rooms are basic. They have one adult pool and one family pool. The family pool gets crowded so expect that if you like being by the pool. Here is what we didn’t like about this resort… the food and drinks! The food was lack luster at all the restaurants, no flavor, cold and slow service. They do have a buffet with a lot of variety of food but it’s all just blah. So if you’re booking this resort because of the all inclusive pick a different one. The beach is very nice and they have a lot of loungers. The area of the resort is very nice and safe! Also, if you book through Expedia when you checkin they take you down to the first floor to checkin which was weird and I thought they were trying to be shady but it wasn’t. They do try to get you to meet with a timeshare person but I told her right off the bat I wasn’t interested.
Stayed 4 nights in Mar 2025

8/10 Good

Marcella

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a really good all inclusive resort. The staff are really friendly and helpful, the food always has variety and tastes good, drinks are excellent, and there are pools and a beach all at your convenience. The activities at nighttime are fun as well, I remember there was karaoke one night, trivia, and a movie being played on a large projector screen. It’s family friendly and wheelchair accessible here. I would definitely come back as this is one of the best resorts I’ve been to so far. The only thing that could be touched up on is in our room our bedside lights didn’t work. But other than that the maids did a great job of keeping our room clean and equipped for our whole stay.
Stayed 12 nights in Mar 2025

10/10 Excellent

Cathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josefina was amazing from check in forward. Such a beautiful resort. Safe, clean and very accommodating. We booked through Expedia and much to our surprise we were upgraded!! Overalll a wonderful experience and we WILL be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredible
Stayed 14 nights in Feb 2025

4/10 Poor

Kenneth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked all week to have the bodywash refilled. Never happened. The gym washroom never replaced toilet paper for 9 days in mens. The only show for entertainment was repeated jugglers nothing else. Wifi was inconsistent and weak continuously disconnecting making it hard to communicate with rest of our party.no night life . Pool table is in poor shape and uneven. The sports bar lacked sports on tvs and did not appear to be a sports bar. The chair police of 45 minutes is unnecessary . Should be 2 hours. People were afraid to leave seats as they feared they would return to losing their chair. Need to be better. Will not return.
Stayed 10 nights in Feb 2025

10/10 Excellent

Gregory Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff. In paticular Marco, Edgar, Manuel, Alejandro and Adrian. The only thing that could be better is night life. Have the pool bars open later would be nice.
Stayed 14 nights in Feb 2025

10/10 Excellent

Maria Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday great staff great place !
Stayed 11 nights in Feb 2025

10/10 Excellent

Sherry Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly...... Edgar in entertainment was really awesome its people like him that makes is want to come back and tell others.....
Stayed 7 nights in Feb 2025

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property for our stay was very enjoyable. For a ‘basic’ room, our room was a great size and larger then what were used to. All the staff were very nice. Food options were excellent for both buffets and supper options. Beach view and pool view were excellent. We would stay again!
Stayed 7 nights in Mar 2025

2/10 Terrible

Jennie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Management and false advertising
Stayed 6 nights in Mar 2025

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs night show times to be longer
Stayed 7 nights in Feb 2025

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Debra, Monticello

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Have been to many all inclusives and this is one of my favorites. Beautiful beach, well maintained property, friendly staff. Love the fish tacos by the pool everyday. And love the massages on the beach
Stayed 7 nights in Feb 2025