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Los Arcos Suites

3.5 star property

Photo gallery for Los Arcos Suites

Spa
Outdoor pool
Reception
Exterior
Junior Suite, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Kitchen

Explore the area

View map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪17 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.2 out of 10
Very good
(49 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Puerto Vallarta

With a stay at Los Arcos Suites in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Bay of Banderas. .This beach hotel is 1.4 mi (2.2 km) from Malecon and 4.5 mi (7.3 km) from Cruise Ship Terminal.

What's nearby

  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Olas Altas Street - 2 min walk - 0.2 km
  • Malecon - 17 min walk - 1.5 km
  • Cruise Ship Terminal - 8 min drive - 6.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Cafe San Angel - ‬1 min walk
  • ‪Lix by Xocodiva - ‬2 min walk

About this property

Los Arcos Suites

Beach fun in outdoor pool, near Playa de los Muertos
Los Arcos Suites offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 44 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and refrigerators, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Take advantage of the hotel's room service (during limited hours).

Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Los Arcos Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limited on-site parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Reviews

Los Arcos Suites Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 420 out of 1003 reviews
Rating 8 - Good. 353 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

Reviews

10/10 Excellent

Juana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff it’s like a calm place compared to los arcos the main one
Stayed 6 nights in Jun 2025

10/10 Excellent

Amber B

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family had a wonderful time staying here at Los Arcos suites. I loved our little balcony that overlooked the streets. The Staff was really friendly. We had access to Lowe’s Arcos resort. Had a wonderful there every morning. The cleaning ladies did a wonderful job every day.. super good location.
Stayed 7 nights in Jun 2025

10/10 Excellent

WARREN, New York

Liked: Cleanliness, amenities, property conditions & facilities
Front desk barred my friend from entering. This was disrespectful and humiliating.
Stayed 1 night in May 2025

6/10 Okay

WARREN, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Thang

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 7 nights in May 2025

10/10 Excellent

James Kenneth, San Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and very quiet. I really appreciated the kitchenette. Though the pool is smaller than Playa Los Arcos, it’s also much less crowded. So that was a plus! And you get all the same amenities as staying at Playa Los Arcos down the road.
Stayed 8 nights in May 2025

2/10 Terrible

Elisaana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that room 408 has thick mold growing in the closet where the safe is. I didn’t like the fact that when we returned to the room there was a roach. I didn’t like the fact that on our first and only night there my daughter was woken up at 3am by a bed bug bite! Then we had to wait till 9am for the supervisor to get the credit machine to return our money, which we had to fight for because she only wanted to return what I had paid her there and not the deposit I had made through Expedia. We were so scared to go back in the room so we slept in the lawn chairs by the pool. FYI- look up every and any review you can on several websites! Not just Expedia. Luckily we booked another hotel on the spot which was 100 times better. And funny thing- one of their employees was aware of the problem but is not allowed to say so. And their other 2 locations have the same problem.
Stayed 5 nights in May 2025

10/10 Excellent

Trisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Clean. Polite staff. Love the location. Right across the street from the beach
Stayed 4 nights in May 2025

6/10 Okay

Tara

Liked: Staff & service
We only stayed there one night. It served its purpose but
Stayed 1 night in May 2025

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Liked that it was on a dead end street. Furniture was old and outdated.
Stayed 6 nights in May 2025

10/10 Excellent

Rodrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a great place.
Stayed 6 nights in May 2025

8/10 Good

Linda-Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent most of our time at Casa Dona Susana, the rooftop pool was great. Diana and Max were great hosts. Shout out to some of the bartenders at Los Arcos, Alexander, Angel, Victor, and Aaron are just like brothers, so funny and kind. The Mexican people are wonderful, treat you just like family.
Stayed 9 nights in Apr 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
older but nice. went all inclusive and were able to use the main resort for meals and the beach
Stayed 14 nights in Mar 2025

8/10 Good

David R

Liked: Cleanliness, property conditions & facilities
No comment
Stayed 7 nights in Apr 2025

8/10 Good

Randy Norman

Travelled with partner
Liked: Cleanliness, staff & service
Tv service was terrible
Stayed 14 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and accommodating. Short walk to main hotel for all exclusive. Right across the street. Location felt safe and was well lit. Quick walk to the ocean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area was so convent to everything. Bed was comfortable shower was good and had hot water. Pool area was great, lots of shaded areas for reading.
Stayed 7 nights in Apr 2025

10/10 Excellent

Janeth

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Carol

Stayed 15 nights in Mar 2025

4/10 Poor

Theresa

Disliked: Property conditions & facilities
Very noisy construction all day until laye eveong. The rooms are very old with only a shower and toilet in the bathroom. The sink and mirror are in the kitche
Stayed 7 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable area. The hotel is well kept. We had a leak in my moms room and maintenance came up very quickly to resolve.
Stayed 7 nights in Mar 2025

4/10 Poor

Shane

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The private pool was quiet and comfy Guests also had access to two other pools and the main hotel's restaurant. A few steps out of the quiet area, lots of restaurants and shops were easy walking distance away.
Stayed 13 nights in Mar 2025