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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Exterior
Breakfast, lunch and dinner served
Couples treatment room(s), body treatments, aromatherapy
On the beach, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

8.0 out of 10
Very good
(71 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.2 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

7.8 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(75 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 4

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room Standard

  • 20 sq m
  • Sleeps 2

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Deluxe Twin Room with Sea View | Beach/ocean view
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 3,033 reviews
The price is NZ$143
includes taxes & fees
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About the area

Puerto Vallarta

With a stay at Playa Los Arcos Hotel Beach Resort & Spa, you'll be centrally located in Puerto Vallarta, steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas. .This beach hotel is 1.2 mi (1.9 km) from Malecon and 4.4 mi (7 km) from Cruise Ship Terminal.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 5 min walk - 0.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Cuates Y Cuetes - ‬2 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Republic - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, Mi Pueblito, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • Lift

More

  • 4 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 641 out of 1277 reviews
Rating 8 - Good. 325 out of 1277 reviews
Rating 6 - Okay. 164 out of 1277 reviews
Rating 4 - Poor. 78 out of 1277 reviews
Rating 2 - Terrible. 69 out of 1277 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Employees in all all areas were friendly, observant, dedicated to customer service. I purchased an all-inclusive (which I rarely do, especially in a town with so many great restaurants), but I hurt my foot badly, exploring wasn’t an option. Despite the bufffey being overwhelmed with teenage boys, the food is good and made-ton-order selections are especially nice. Createdmy own waffle with tropical fruits, a drizzle of chocolate and fresh strawberries and blueberries. Wish there was an espresso machine, but the coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
The location is so perfect and centralized. Really enjoyed our stay here.
Stayed 5 nights in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff was wonderful, and while the hotel is in a fantastic location, it’s very dated and in need of repair. The only elevator that goes to the top floor was down much of the stay so we had to take stairs. One morning we awoke to brown water coming out of the faucets, but it was repaired within hours.
Stayed 7 nights in Dec 2025

2/10 Terrible

Ned

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible service, horrible room. Smelled. Construction next door. Hard bed. Mario gave us a hard time when we tried to leave for the airport because we took our wristbands off when we left.
Stayed 1 night in Dec 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
All amenities and staff was through the roof if I was to rate it from 1-10 it would be a 15 I can’t find anything or anyone that want excellent me and my wife will definitely be returning. We had so much fun and enjoyment and one of the best places we stayed at in the seven years that we’ve been going.
Stayed 10 nights in Dec 2025

6/10 Okay

Stacey Lee

Travelled with group
Paid to upgrade to oceanfront room (240) but the view was blocked by a restaurant table that was never used and the room was over the exhaust fan of the restaurant which was incredibly loud. The room was small and very run down . The bathroom was very small and the sink was by the beds not in the bathroom which made it difficult to get ready. The sliding door on the balcony didn’t work well and a bed was pushed up against it so you had to push the bed over to even get to the door. Had to go up 3 steps to a narrow area to sit in a chair. Our friends were a floor above us and the ocean view they had and the room set up was much nicer. The buffet had a small variety of food. Breakfast was good with omelets or French toast made to order. The female chef at the lunch beach buffet was awesome - made the best burgers to order. All the beach and restaurant waiters were incredible. The location of the hotel is fantastic. Beach had plenty of umbrellas for shade.
Stayed 7 nights in Dec 2025

2/10 Terrible

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was not family friendly to much guy on guy kissing on the beach front chairs, also inappropriate behavior, couples making out in pool area where children are present. We will not recommend this place to anyone. Next year we spending one month at a more family friendly location.
Stayed 14 nights in Dec 2025

10/10 Excellent

Dean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Zona Romantica in PVR!, hostess during the day is AMAZINGLY BEAUTIFUL lady.
Stayed 9 nights in Dec 2025

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo perfect la habitacion bien la amabilidad de sis empleados muy bien gracias
Stayed 3 nights in Dec 2025

8/10 Good

Jana

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
UNBEATABLE LOCATION and looong working hours of the swimming pool, which is much appreciated. The staff was lovely, the rooms were comfortable and the aircon worked beautifully. The hotel also has beach front loungers. However, this hotel has seen much better days, this is definitely not a 4-star hotel anymore. It is in high need of a refurbishment. Upon check in, we were given a room that stank of dampness and had mold in the bathroom. We were moved to another room, and the ventilation grille fell out. We were immediately changed to another room (thank you so much for the room upgrade!) and this was much better; however, the balcony door didnt completely lock. Having said all of this, if you manage your expectations that this is more a 3-star hotel, I would recommended it and come back.
Stayed 6 nights in Oct 2025

2/10 Terrible

Aryan

Travelled with family
Disliked: Amenities, property conditions & facilities
the room was not of good quality and standard. i will never stay here again
Stayed 1 night in Dec 2025

10/10 Excellent

Jonas

Stayed 3 nights in Dec 2025

4/10 Poor

Sandra

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The GOOD: The hotel location can't be beat. There is beach access and the staff were actually very friendly and helpful. The beach staff were very attentive and ready to get your drink. The food was actually decent and I liked that there were happy hour options between lunch and dinner. My hubby and I did the all inclusive package and we felt it was worth it. The BAD: The hotel itself was sooo run down. We didn't see any roaches but I know it has been reported by other guests. The curtains in our room wouldn't close all the way and the room smelled funky, like mildew. The kitchenette was nice to have but so run down. The fridge was rusted on the metal and it wasn't super clean feeling. Tons of signs of recoated paint and they painted what looked like electrical wiring. Many of the light switches didn't work. This place needs a full remodel of all their rooms. It looks like nothing has been done since the hotel was built in the 80s. We had prepaid for our stay so it wouldn't have benefited us to go to another hotel. The location, staff, and food outweighed the terrible rooms. I would not stay here again because the rooms were that horrible.
Stayed 4 nights in Dec 2025

8/10 Good

darren

All good, great location,
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Large rooms. Comfortable beds. Very quiet. Big bathrooms with lots of counter space and plenty of hot water. Nice size fridge in the room. Good breakfasts. Great staff. Only downside was the concierge seemed very limited. I found better tours searching the internet.
Stayed 5 nights in Dec 2025

10/10 Excellent

Glen E Looney, San Bernardino

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was courteous and professional.
Stayed 5 nights in Dec 2025

4/10 Poor

VICTOR

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bathrooms were bad not clean, rooms outdated and staff really dry and cold not very kind or friendly at all
Stayed 8 nights in Dec 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great! Irma our house keeper did a amazing job on our room. Victor made us amazing drinks and the concierge, Yolanda helped us so much. All the waiters were excellent, Especially Efren. This is why we keep coming back to Playa Los Arcos. Mucho Gracias !
Stayed 12 nights in Nov 2025

10/10 Excellent

Erin, Washoe Valley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Stay! Our home away from home. Beautiful quiet room, excellent location, excellent front desk check in, and I love all the staff here. They are always friendly and greet you with a smile.
Stayed 10 nights in Nov 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place is located in the perfect area.
Stayed 7 nights in Dec 2025

2/10 Terrible

Teagan Norma

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was charge extra $25 per night for having 2 people in the room.
Stayed 7 nights in Nov 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach! Hotel is close to everything in downtown Puerto Vallarta. Staff was very friendly and helpful if we had any questions.
Stayed 9 nights in Nov 2025

10/10 Excellent

Christine

Stayed 6 nights in Dec 2025

8/10 Good

Timothy R, LaCenter

Liked: Cleanliness
We enjoyed our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2025