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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property

Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Breakfast, lunch and dinner served
3 outdoor pools, pool loungers
Spa
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪16 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Single

Superior Single

Superior Single

7.6 out of 10
Good
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(21 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

3 outdoor pools

Playa Los Arcos Hotel Beach Resort & Spa

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,164 reviews
Playa Los Arcos Hotel Beach Resort & Spa

About the area

Puerto Vallarta

With a stay at Playa Los Arcos Resort & Spa All Inclusive in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Bay of Banderas. .This all-inclusive hotel is 1.2 mi (1.9 km) from Malecon and 4.3 mi (7 km) from Cruise Ship Terminal.

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 7 min walk - 0.6 km
  • Malecon - 16 min walk - 1.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 28 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Mar y Vino - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Cafe San Angel - ‬1 min walk

About this property

Playa Los Arcos Resort & Spa All Inclusive

On beach with 3 outdoor pools, near Malecon
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with safes and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 162 guestrooms featuring refrigerators and plasma televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge) and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mi Pueblito, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a 24-hour front desk and an elevator. Limited parking is available onsite.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 687 reviews
Rating 8 - Good. 221 out of 687 reviews
Rating 6 - Okay. 104 out of 687 reviews
Rating 4 - Poor. 55 out of 687 reviews
Rating 2 - Terrible. 45 out of 687 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Amirmohammad

Liked: Staff & service
Disliked: Property conditions & facilities
Very good service and very bad rooms not look like pictures at all
Stayed 8 nights in Jun 2025

6/10 Okay

Vadym

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very old property
Stayed 3 nights in Jun 2025

10/10 Excellent

Kehinde

Liked: Amenities
Lovely place for a short stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed, NEWHALL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people and nice location
Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Stayed 5 nights in May 2025

6/10 Okay

Todd

Travelled with partner
Liked: Staff & service
The buffet was average at best. Please include better choices.
Stayed 4 nights in May 2025

4/10 Poor

arturo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C wasn’t working. They trasfered us to a very very small room .. no refund or compensation… or an apology… won’t be staying there anymore.
Stayed 4 nights in May 2025

4/10 Poor

Evelia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not a resort this was a hotel that has the option of including meals and drinks food was good as well as the service but over all i would have not stayed at this hotel since the room i chose when checking out was nothing to what the pictures advertise i did have a veiw of the beach if I stood up but if i wanted to lay down on my balcony i had no privacy because the tenant on the top floor had no wall to give you privacy, also no shade to enjoy balcony the area is open so all the noise from the street is heard very early in the morning before 7am. The hotel was also being remodeled in some of the rooms so when at the pool you hear all the banging going on from the room they are fixing also since this is a hotel and not resort like they promote the pool is in the middle and can get very crowded during the busy time of year luckily i was checking out as more people arrived
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place and love the location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Omar

Stayed 4 nights in May 2025

6/10 Okay

Shaun Anthony

Liked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a great location if looking to stay in the Zona Romatica! Room was a little small, but clean. Service was great and food was good (request Marcel in the restaurant-very friendly and your drink will never be empty)! Make note that this is a VERY family oriented property and kids will be everywhere. Pool seating is limited, and usually taken by families. But there are a lot of seating, and waiters, on the beach. Would stay here again!
Stayed 4 nights in May 2025

8/10 Good

Jose D, hacienda heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the service. The entire staff was very friendly and helpful specially Eliseo, Rogelio and two other staff members who unfortunately didn’t get their names. They did everything possible to ensure we had a pleasant vacation and we are very thankful for that. The only thing we didn’t like and the reason we don’t gave it five stars was the superior single room where we stayed in, which was clean but needs some renovation, like installing soundproof doors and windows because the hotel is located in a very busy area where a lot of noise could be heard from very early in the morning.
Stayed 5 nights in May 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the serving staff they all worked very hard and deserve a hearty WELL DONE
Stayed 11 nights in Apr 2025

6/10 Okay

Treici Erica Gaytan

We checked in on a Wednesday afternoon and as soon as we arrived I was surprised to see how packed the swimming pool was for the time and day it was, only to later on the trip to find out the pool was also up for a daily rental to others in the area and not just for hotel guest. Maybe if that had not been the case we would have been able to use it more than once during our 5 night stay. One night we also tried using the pool after the towel stand was closed for the evening and were told we could use the towels from our rooms but if they were damaged or stained we’d be charged, which makes sense except the towels in our rooms were already loosing thread and ripped along the border so that was a bit silly to bring up. We paid for the all inclusive option but were met with food running out multiple times at dinner way before the cut off time. Service was mostly nice after we tipped
Stayed 6 nights in Apr 2025

6/10 Okay

Noa

Stayed 3 nights in May 2025

8/10 Good

Patricia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially if you want to be in the heart of puerto Vallarta downtown. We stayed in a lovely updated room w/ a nice balcony over looking the pools and a nice ocean view. The food , drinks and staff were awesome! Big thanks to Alejandro, our wait staff on the beach! We will be back!
Stayed 10 nights in Apr 2025

8/10 Good

Piero, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Check-in was smooth, the restaurant and the food options for the all inclusive were incredible. The staff were very attentive and so kind, we felt just like home. One thing we didn’t like too much was the smell in the room, it was an intense moldy smell and they were remodelling some rooms so I assume they are working on this matter to fix it. Other than that, this hotel is incredible. Fridays are BUSY, so expect the place to be full, specially the pool and restaurant. Lots to do around the area, there’s always something fun to do.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth Alvarez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in zona Romantica has great dinning restaurants the rooms are decent for the price the only thing that can improve on the alcohol for the drinks
Stayed 5 nights in May 2025

10/10 Excellent

Manpreet

Stayed 5 nights in May 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice , clean and friendly staff , food good had plenty of choice
Stayed 7 nights in Apr 2025

10/10 Excellent

Nika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing!!
Stayed 5 nights in Apr 2025

8/10 Good

Mahnaz

Travelled with partner
Liked: Property conditions & facilities
I liked the location
Stayed 8 nights in Apr 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The lobby, pool and restaurant was nice. Our room was old and smelled of mildew. A bit of a hazard with a step up into the bathroom and the arch design between bedroom and kitchenette is dangerous with having to duck to get around the corners.
Stayed 4 nights in Apr 2025