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Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5 star property

Photo gallery for Plaza Pelicanos Grand Beach Resort - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Bar (on property)
One Bedroom Suite Ocean View | Terrace/patio
Courtyard

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • 24/7 front desk

Explore the area

Map
Jose Clemente Orozco 131, Zona Hotelera Norte, Puerto Vallarta, JAL, 48300
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Playa de los Muertos
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard King Room

Standard King Room | Terrace/patio

Standard King Room

7.8 out of 10
Good
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio with Kitchenette

Shower, free toiletries, hair dryer, towels

Studio with Kitchenette

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View

  • 109 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for One Bedroom Suite Ocean View

One Bedroom Suite Ocean View

One Bedroom Suite Ocean View

8.0 out of 10
Very good
(16 reviews)
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 109.0 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Standard Double Room

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

Standard Double Room

7.6 out of 10
Good
(28 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

2 bedrooms, in-room safe, blackout curtains, iron/ironing board

One Bedroom Suite

7.6 out of 10
Good
(5 reviews)
  • 89 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Plaza Pelicanos Club Beach Resort All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
3.6 out of 5, Good, (1001)
The price is NZ$291
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Plaza Pelicanos Club Beach Resort All Inclusive

About the area

Puerto Vallarta

A stay at Plaza Pelicanos Grand Beach Resort - All Inclusive places you in the heart of Puerto Vallarta, within a 5-minute drive of Bay of Banderas and Malecon. .This all-inclusive property is 1.9 mi (3.1 km) from Cruise Ship Terminal and 2.6 mi (4.2 km) from Playa de los Muertos.

What's nearby

  • Playa Las Glorias - 9 min walk - 0.8 km
  • La Isla - 19 min walk - 1.6 km
  • Malecon - 3 min drive - 3.1 km
  • Cruise Ship Terminal - 3 min drive - 2.7 km
  • Playa de los Muertos - 5 min drive - 4.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 18 min drive

Restaurants

  • ‪Himitsu - ‬4 min walk
  • ‪El Camaron Express - ‬3 min walk
  • ‪The Sunset Lobby Bar - ‬2 min walk
  • ‪Organic Café - ‬3 min walk
  • ‪Restaurante Casa Tamarindo - ‬4 min walk

About this property

Plaza Pelicanos Grand Beach Resort - All Inclusive

Family fun on the beach, with outdoor pool, near Malecon
Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 100 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a fitness center. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Las Pergolas Restaurant, one of the property's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Las Pergolas Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
La Flor de Calabaza - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Snacks Calandrias - Onsite family restaurant. Open daily.
Pizzeria - This restaurant specializes in pizza. Open daily.
Sky Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Flor de Calabaza
  • Las Pergolas Restaurant
  • Pizzeria
  • Sky Bar
  • Snacks Calandrias

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
Room service is available 7 AM - 6 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 650 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 650 per pet, per night plus MXN 500 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Grand Pelicanos Beach Resort
Pelicanos
Pelicanos Grand
Pelicanos Grand Beach Resort
Plaza Pelicanos Beach Resort
Plaza Pelicanos Grand
Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Hotel
Plaza Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive
Plaza Pelicanos Grand Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach All Inclusive
Plaza Pelicanos Inclusive
Plaza Pelicanos Grand Beach Resort All Inclusive

Plaza Pelicanos Grand Beach Resort - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 1002 reviews
Rating 8 - Good. 354 out of 1002 reviews
Rating 6 - Okay. 197 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey Mae

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

6/10 Okay

Vassili

Liked: Cleanliness, staff & service, room comfort

Nah, it was ok. Not sure I will stay again.

It was ok to stay, and I cannot call it pleasant. Firstly, we were assigned the wrong room on arrival, a grade lower than booked. When brought to their attention, I was told a lot of contradictory information resulting in a sentence: "We are fully booked, there is nothing we can do. Contact your reservation agent." No apologies, no compliments or rectification. Drinks were very limited so I had to choose between the bad and the worse. Sky Lounge was a waste of nice space: boring, limited drinks, and not-working jacuzzi. Food was quite basic, so we had half of our meals outside the hotel. Beach/pool lounge chairs all had towels on them from early morning with some being empty the whole day so you may have no any if you are not rude (I laid on one and no one came to claim the ones next to me for at least 6 hours). And the Karaoke night was a disgrace... Good points: the room was clean and of a good size with a comfy bed, a nice bathroom. A couple of shows were nice: with three singers and with the pre-columbian theme was amazing. Well, I was attracted by the price and got what I paid for. I'd rather pay more to stay elsewhere.
The view to the south from the Sky Lounge.
The view to the north from the Sky Lounge.
The pool area from the Sky Lounge.
Lounge part of one-bedroom suite.
Stayed 5 nights in Mar 2025

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Nice for a quiet vacation
Stayed 12 nights in Feb 2025

8/10 Good

Valerie J., Cudworth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the smaller resort.
Stayed 14 nights in Feb 2025

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Karen Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Natalie Patricia Lenore

Disliked: Staff & service, property conditions & facilities
The food was horrible, curtains in the room are filthy and stained, wifi is spotty and the check out line was ridiculous. Only one person working and almost missed our shuttle due to the lack of staff. Only good thing I have to say is Salbolo was amazing and very nice. Not interested in staying here again
Stayed 4 nights in Mar 2025

8/10 Good

James Lyle

Had a very enjoyable stay, food was good pool was good and drinks were cold had a great time for the price.WF was the only weak think.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service
Small, clean and friendly!
Stayed 7 nights in Mar 2025

6/10 Okay

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities

Pretty good, except a few things!

It is a nice resort with great staff. There was no fridge in my studio suite, but there was a stove. No food services from 11:00 a.m. until 12:30 p.m. No blanket in the room, only sheets on the bed. Otherwise it was pretty good.
Stayed 7 nights in Mar 2025

8/10 Good

Jessica

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Great beach access, food was great for a resort, pool was pretty small and lobby staff were not too approachable or customer oriented.
Stayed 12 nights in Feb 2025

4/10 Poor

Rob

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They can't do enough for you. Everything we wanted or needed was taking care of quickly.
Stayed 14 nights in Feb 2025

6/10 Okay

Carlos David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and unattended
Stayed 2 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Dated property. Very good service. Good food. Nice beach and pool. Quiet!
Stayed 7 nights in Mar 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Everything love mexico
Stayed 1 night in Feb 2025

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No wifi anywhere. Food so so.
Stayed 7 nights in Mar 2025

8/10 Good

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top patio - amazing views and drink services, adults only was a nice change.
Stayed 2 nights in Feb 2025

8/10 Good

Joel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall Review - Great experience especially for cost but I’d say it’s more of a 3/3.5 star resort - Staff are wonderful - Always clean - Right on the beach - Quieter resort which is nice - Love that there’s a kids pool too - Shows are pretty good - just an older audience that’s why it doesn’t seem as ‘hype’ (Mexican traditional singing & dance, fire show (so cool!), karaoke, singers) - almost always food options (buffet, food truck, pizza, snack bar) - I feel like there could’ve been better signage on the menu at the snack bar - seemed to be some confusion - Towel service was great and easy - Drinks are good and the pool bar is fun too - very accessible to walk around town and c convenience store right down the street - Gym is decent , few machines , some benches you can’t adjust. They maintain the cardio machines well but the free weights/machines can use an upgrade - Hot tub closed - Only one ‘sit in’ restaurant - Only 2 menu themes (Mexican/Italian) - Buffet is good mostly average but still good - tended to be a lot of repetitive food Excursions: - we did the city tour - Overall, still a good experience, but some of the stops felt like they were just trying to get us to buy things - Tequila tasting was a highlight. Too long at the end there as well. - They did mention that you can buy food at the tequila tasting place, but it was quite overpriced, and that was the only option - Church was cool - Jewelry/leather shops were boring - prefer more free time
Stayed 6 nights in Feb 2025

8/10 Good

William

Stayed 12 nights in Feb 2025

10/10 Excellent

Derek J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fantastic and the staff was exceptional. Very friendly, helpful and attentive. Could not have asked for anything more. Thank you!
Stayed 7 nights in Feb 2025

10/10 Excellent

jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Feb 2025

4/10 Poor

Erin Lee

Travelled with partner
Disliked: Property conditions & facilities
The front end staff was not helpful. Our fmm papers went missing when we moved rooms due to a cockroach infestation. My gold necklace also went missing when left in the bathroom.
Stayed 10 nights in Feb 2025

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was great and the food was very good, especially in the a la cart restaurant. The property is older and our room was outdated and in need of updating. The common areas were quite nice however there is a shortage of chairs and lounges in the pool and beach areas during busy times. The internet is only available in common areas and is very unreliable. The overall experience was good with the exception of the unreliable internet access. Located in an area that is walkable to many businesses and restaurants.
Stayed 9 nights in Feb 2025

10/10 Excellent

Tracy

Stayed 4 nights in Feb 2025