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Sheraton Buganvilias Resort & Convention Center

4.5 star property

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, pool loungers
Meeting facility
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
On the beach, sun-loungers, beach umbrellas, beach towels
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

View map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Garden View

Deluxe Room, 1 King Bed, Terrace, Garden View

Deluxe Room, 1 King Bed, Terrace, Garden View

8.0 out of 10
Very good
(20 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(22 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Deluxe Room, 1 King Bed, Terrace, Ocean View

Deluxe Room, 1 King Bed, Terrace, Ocean View

8.2 out of 10
Very good
(39 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Garden View

Deluxe Room, 2 Double Beds, Terrace, Garden View

Deluxe Room, 2 Double Beds, Terrace, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(29 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Terrace, Ocean View

9.2 out of 10
Wonderful
(14 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(9 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

Signature Room, 2 Double Beds

  • 40 sq m
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View, Ground Floor

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

8.6 out of 10
Excellent
(22 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Garden View, Ground Floor

9.0 out of 10
Wonderful
(14 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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View from property

Villa del Palmar Beach Resort and Spa, Puerto Vallarta

  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.1 out of 5, Very good, 1,857 reviews
The price is NZ$209
includes taxes & fees
1 Oct - 2 Oct
Villa del Palmar Beach Resort and Spa, Puerto Vallarta

About the area

Puerto Vallarta

With a stay at Sheraton Buganvilias Resort & Convention Center, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Cruise Ship Terminal. .This beach resort is 1.9 mi (3.1 km) from Playa de los Muertos and 11.4 mi (18.3 km) from Nuevo Vallarta Beach.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Playa Las Glorias - 3 min walk - 0.3 km
  • Camarones Beach - 10 min walk - 0.9 km
  • Malecon - 2 min drive - 2.0 km
  • Playa de los Muertos - 4 min drive - 3.5 km
  • Cruise Ship Terminal - 4 min drive - 3.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪La Villita - ‬1 min walk
  • ‪Umai Asían Cuisine - ‬3 min walk
  • ‪Restaurant La Gaviota - ‬3 min walk
  • ‪Embarcadero Gastro-Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Sheraton Buganvilias Resort & Convention Center

Luxury resort on the beach, with 2 outdoor pools
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 473 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Villita, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 11 AM to 1:00 PM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This resort has 16146 square feet (1500 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping centre
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 800 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1007 reviews
Rating 8 - Good. 252 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Umberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, walking distance from center, friendly staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Raquel, La Puente

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Sheraton is an older property that is very well maintained and located on an excellent site.
Stayed 4 nights in May 2025

8/10 Good

Reynaldo

Stayed 1 night in May 2025

10/10 Excellent

Aldo

Stayed 6 nights in Apr 2025

10/10 Excellent

Carlos

Service was top notch, property was beautiful, food was excellent, and location was perfect. Pool closed at 8pm. They went out of their way to grant my wishes. Lucky for them I only asked for tacos. There weren’t any at the buffet. They made some just for me. They were perfect. This place is big so if you have trouble walking try to get a ground floor room that opens to the garden. My wife and I loved the place. I am already saving for our next visit. Next time, I want to bring the whole family.
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Chirag

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best property, worth every penny 👌
Stayed 4 nights in May 2025

8/10 Good

Stewart Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough nightly entertainment
Stayed 4 nights in May 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Yvette, Concord

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional and made our 10 year wedding anniversary spectacular.
Stayed 7 nights in May 2025

10/10 Excellent

Jennifer A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and the staff are amazing. Great location and perfect for couples or families.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family property.
Stayed 4 nights in May 2025

2/10 Terrible

Carlos

Travelled with family
Disliked: Staff & service, amenities
Staff was not helpful.
Stayed 3 nights in Apr 2025

6/10 Okay

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was very rocky and not very swimmable
Stayed 3 nights in May 2025

10/10 Excellent

Griselda, IRVING

Stayed 3 nights in May 2025

10/10 Excellent

Sergio

Travelled with family
Everything about it was excellent. I will stay again here in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed this property. The pool area was great There's plenty of room and the staff was amazing. Another plus is that you can walk to town. The only thing I didn't like is when we first arrived they pulled us aside and we're trying to sell us some kind of a package. Just let them politely no that you're not interested and they will leave you alone. We had a garden view that had a small patio area. My other family members were up higher. I liked my room better because I get up early and it gave me an area to drink coffee and enjoy the weather without disrupting other people in the room. There is a Starbucks on site and a bakery coffee shop and grocery store within a five minute walk. The next time we go back to Puerto Vallarta we will be staying here again
Stayed 7 nights in Mar 2025

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The workers were so helpful and everything was so beautiful and clean im planing a family vacation in December
Stayed 1 night in May 2025

4/10 Poor

Kristina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room that we had stayed in had multiple issues; the refrigerator door was broken, the shower handle faucet was broken, alongside the fact that we had construction that begun at 2 am right outside our hotel room. When we brought these issues up to the staff during check out, he seemed surprised and unphased by our unpleasant experience during the second night.
Stayed 2 nights in May 2025

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was way better than what we were expecting. Don't know what the reviews were about the food being bad. We like good food and overall it was great. Only one night that wasn't amazing (we thought) was the Fiesta Night's food but generally it was great. First room had a loud noise from HVAC above and they moved us no problem to a higher room which didn't have a balcony but it was a great room and we saw whales most mornings! So cool. The only downside to this hotel, like others have mentioned is the timeshare people. It's really hard to know that that's what they are as they look like normal staff there that appear to want to help you. They are very pushy and I don't know why the hotel has allowed this sort of service without being transparent about what they are selling. The rest of the staff were lovely, very high standard of service but the timeshare pushiness puts a sour taste in your mouth, they wasted a lot of our time talking our ears off on multiple occasions and we're too polite but eventually I told them they're wasting our time and we don't have a long stay there. Anyway, I would go back here for sure especially now I know who the timeshare people are so I can avoid them.
Stayed 5 nights in Mar 2025

10/10 Excellent

Aaron, Robstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms clean
Stayed 1 night in Apr 2025

10/10 Excellent

Sukanya

Stayed 5 nights in Apr 2025

6/10 Okay

Terence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is really a hotel, not a resort. Food was 3/5. My wife is a vegetarian and had a VERY difficult time finding anything with protein (ended up buying protein bars despite having the all inclusive package). Location is close to town but not really walkable. The timeshare people were very annoying. Pool was nice but too warm. Gym is very nice.
Stayed 7 nights in Apr 2025