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Suites Plaza del Rio - Family Hotel Malecon Centro

2.5 star property

Photo gallery for Suites Plaza del Rio - Family Hotel Malecon Centro

2 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
Terrace/patio
Master Suite 2 recámaras con cocineta
In-room safe, iron/ironing board, bed sheets
Balcony view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Bar
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Calle Hidalgo No.116, Zona Centro, Puerto Vallarta, JAL, 48300
  • Place, Cuale Island
    ‪1 min walk‬
  • Place, Church of Our Lady of Guadalupe
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite con cocineta

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta

7.8 out of 10
Good
(9 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recámaras con cocineta

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recámaras con cocineta

8.6 out of 10
Excellent
(4 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite con cocineta y balcón

In-room safe, iron/ironing board, bed sheets

Junior Suite con cocineta y balcón

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite 2 recamaras con cocineta y Balcón

In-room safe, iron/ironing board, bed sheets

Master Suite 2 recamaras con cocineta y Balcón

8.4 out of 10
Very good
(9 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About the area

Puerto Vallarta

With a stay at Suites Plaza del Rio - Family Hotel Malecon Centro, you'll be centrally located in Puerto Vallarta, just a 4-minute walk from Bay of Banderas and 10 minutes by foot from Malecon. .This hotel is 0.4 mi (0.7 km) from Playa de los Muertos and 0.6 mi (0.9 km) from Los Muertos Pier.

What's nearby

  • Cuale Island - 1 min walk - 0.1 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Church of Our Lady of Guadalupe - 3 min walk - 0.3 km
  • Malecon - 9 min walk - 0.8 km
  • Playa de los Muertos - 9 min walk - 0.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

  • ‪Lix Xocodiva - ‬3 min walk
  • ‪Devil's Bar - ‬2 min walk
  • ‪Day Off - ‬2 min walk
  • ‪The River Cafe - ‬3 min walk
  • ‪Xolo - ‬3 min walk

About this property

Suites Plaza del Rio - Family Hotel Malecon Centro

Riverfront hotel with 2 outdoor pools connected to a shopping center in Puerto Vallarta
Suites Plaza del Rio - Family Hotel Malecon Centro offers 24 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include showers and complimentary toiletries. 32-inch LED televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 32-inch LED televisions are provided, with cable programming available. Conveniences include phones, as well as safes and microwaves.
Take in the views from a rooftop terrace and make use of amenities such as concierge services.
Take advantage of the hotel's 24-hour room service.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
24-hour room service is available.

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 59 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Suites Plaza Río
Suites Plaza Río Hotel
Suites Plaza Río Hotel Puerto Vallarta
Suites Plaza Río Puerto Vallarta
Suites Plaza Río Resort Puerto Vallarta
Suites Plaza Río Resort
Suites Plaza Río Puerto Valla
Suites Plaza del Río
Suites Plaza del Rio Family Hotel Malecon Centro
Suites Plaza del Rio - Family Hotel Malecon Centro Hotel

Suites Plaza del Rio - Family Hotel Malecon Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 130 out of 318 reviews
Rating 8 - Good. 104 out of 318 reviews
Rating 6 - Okay. 42 out of 318 reviews
Rating 4 - Poor. 22 out of 318 reviews
Rating 2 - Terrible. 20 out of 318 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Linda

Disliked: Cleanliness
Room needed an update. Old cabinets in the kitchen, pots and pans were scratched teflon bathroom vanity and tile were old and not clean. Space was nice, air conditioning worked well. Wifi only worked in kitchen area. Good location. Friendly staff. Would stay again if I could get a renovated room.
Stayed 8 nights in Nov 2025

6/10 Okay

Rohan Kumar Reddy

Liked: Staff & service
No breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location and roof top pool.
Stayed 4 nights in Nov 2025

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes but not balcony
Stayed 7 nights in Oct 2025

10/10 Excellent

Helene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean. The staff is very friendly and helpful.
Stayed 14 nights in Oct 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Esta muy bien ubicado y las suites son grandes. Solo las albercas no son albercas, son más bien como pequeños jacuzzis
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Horrible, uncomfortable beds and pillows. Living area and kitchen were so hot you couldn’t sit in there.
Stayed 4 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

6/10 Okay

larry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Fleming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As advertised
Stayed 7 nights in Jun 2025

8/10 Good

ISRAEL, AUCKLAND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/C
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Rebeca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Very poor customer service and no effort to help. The air conditioner of one of the bedrooms didn’t work.
Stayed 3 nights in Jul 2025

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a pool, but I was disappointed that it closed early so I didn’t get a chance to enjoy it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location beautiful suites
Stayed 9 nights in Jun 2025

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Is closed to the beach and stores
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location friendly staff
Stayed 9 nights in Jun 2025

8/10 Good

deborah marie

Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel
Stayed 12 nights in May 2025

6/10 Okay

Natasha Lynne

Travelled with partner
Liked: Cleanliness, amenities
Loved the location. Pool is not heated and small(just for sitting in). But the roof top area has a great view of the river and the bay. Room was excellent value with the kitchen having everything you need to make a meal and the staff were friendly but unfortunately the beds were terribly uncomfortable. I would not stay there again because we couldn’t get a good nights sleep on the bed. That being said if you can get past the bed this hotel was lovely!
The view from our balcony
Rooftop
Stayed 6 nights in Mar 2025

10/10 Excellent

Francisco

Stayed 2 nights in May 2025

10/10 Excellent

alicia

Location and room space
Stayed 4 nights in May 2025

10/10 Excellent

alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near every where room plenty of space clean i love it
Stayed 3 nights in May 2025

2/10 Terrible

Ileana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally loved it! Safe, colorful, & full of plants

Absolutely love to this place! Although not a five-star, it's full of charm, old Mexican wooden doors, colorful tiles on the stairwells, and tons of plants and flowers. A four-story mango tree in the central Courtyard just tops it all off. Would absolutely stay here again! Felt safe with my daughter traveling, and the people were wonderful!
Stayed 2 nights in Apr 2025