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The Westin Resort & Spa Puerto Vallarta

5.0 star property

Photo gallery for The Westin Resort & Spa Puerto Vallarta

2 outdoor pools, pool umbrellas
Exterior
2 outdoor pools, pool umbrellas
2 restaurants, international cuisine
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Paseo De La Marina Sur 205, Puerto Vallarta, 48354
  • International Convention Center
    ‪15 min walk‬
  • Cruise Ship Terminal
    ‪5 min drive‬
  • La Isla
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite Partial Ocean View King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Partial Ocean View King

  • 54 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 2 Double Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Signature Suite, 2 Double Beds, Ocean View

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Junior Suite Partial Ocean View Double

  • 54 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

Minibar, in-room safe, desk, laptop workspace

Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View, High Floor, King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View, High Floor, King

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View, High Floor Double

Minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View, High Floor Double

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

2 outdoor pools, pool umbrellas

Junior Suite Ocean View King

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

2 outdoor pools, pool umbrellas

Junior Suite Ocean View Double

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

  • 102 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level, Junior Suite, Ocean View, High Floor, King

Minibar, in-room safe, desk, laptop workspace

Signature Level, Junior Suite, Ocean View, High Floor, King

  • Sleeps 2
  • 1 King Bed

View all photos for Heavenly Panoramic Suite, Ocean View, High Floor, King

Heavenly Panoramic Suite, Ocean View, High Floor, King

Heavenly Panoramic Suite, Ocean View, High Floor, King

  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

  • 68 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Minibar, in-room safe, desk, laptop workspace

Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Minibar, in-room safe, desk, laptop workspace

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

Minibar, in-room safe, desk, laptop workspace

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace | Living room

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

  • 270 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity

Marriott Puerto Vallarta Resort & Spa

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1003)
The price is NZ$632
for 1 room
includes taxes & fees
16 May - 17 May
Marriott Puerto Vallarta Resort & Spa

About the area

Puerto Vallarta

With a stay at The Westin Resort & Spa Puerto Vallarta in Puerto Vallarta (Marina Vallarta), you'll be within a 5-minute drive of Cruise Ship Terminal and Bay of Banderas. .This beach resort is 5.3 mi (8.5 km) from Malecon and 6.1 mi (9.9 km) from Playa de los Muertos.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • El Faro Lighthouse - 10 min walk - 0.9 km
  • International Convention Center - 15 min walk - 1.3 km
  • Cruise Ship Terminal - 5 min drive - 3.9 km
  • La Isla - 5 min drive - 4.7 km
  • Malecon - 8 min drive - 8.6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Restaurant Magallanes - ‬3 min walk
  • ‪La Barra Cerveceria - ‬3 min walk
  • ‪Viña & Salvatore’s Wine Bar - ‬10 min walk
  • ‪La Terrazza Di Roma - ‬9 min walk
  • ‪Los Mariachiles - ‬4 min walk

About this property

The Westin Resort & Spa Puerto Vallarta

Luxury resort on the beach, with 2 outdoor pools
The Westin Resort & Spa Puerto Vallarta offers 280 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 280 guestrooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Beaux Arts resort include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at El Palmar, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This resort has 16899 square feet (1570 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
El Palmar - This restaurant specializes in international cuisine.
Arrecifes - Onsite theme restaurant.
La Cascada Lobby Lounge - Onsite lobby lounge.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: USD 21 for adults and USD 11 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arrecifes
  • El Palmar
  • La Cascada Lobby Lounge

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,899 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (213 centimetre wide door)
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 24 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 11 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Puerto Vallarta Westin Resort
Westin Puerto Vallarta
Westin Resort Puerto Vallarta
The Westin Resort Spa Puerto Vallarta
The Westin & Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort
The Westin Resort & Spa Puerto Vallarta Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 89 out of 1008 reviews
Rating 4 - Poor. 58 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Stayed 3 nights in Jan 2025

6/10 Okay

Nadene, Shuniah

Travelled with partner
Liked: Staff & service
The first room they put us in, had not been properly cleaned. The rooms are OK but generally speaking the hotel is very tired. The pool and grounds and beach area are quite lovely though. But we found crumbling infrastructure, planters that are empty and garbage and debris them. Definitely not the Westin level we have come to expect still at the price of high end Westin. The spa is lovely though and the grounds are quite nice. We found the staff very friendly. The food was good and I really liked the area that the hotel is located. It is much quieter than the Malecon and Romantic zone but still many bar restaurants in the Marina a 5 minute walk away.
Stayed 7 nights in Jan 2025

8/10 Good

Raul Ricky Morales

Travelled with partner
Liked: Cleanliness, staff & service
Property was clean, as was the pool and gym. They are in the process of adding several shops and restaurants that are not open yet, so dining options are limited to the two main restaurants and poolside bars. From what we could see, they will be opening an ice cream shop, burger joint, and a few other shops. walking distance to the marina. Easy access to private beach.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Marina area
Stayed 4 nights in Jan 2025

6/10 Okay

Nicole

Travelled with partner
Rooms could use an update. Not the best service around the pool area. Dining options were ok, not great food.
Stayed 7 nights in Jan 2025

8/10 Good

Kim

Liked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Anna Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Seafood was fresh and delicious. Beach service was top notch!
Stayed 1 night in Jan 2025

8/10 Good

Nina

Travelled with family, Travelled with partner
We always stay at the Westin when we come to PV. We have been happy with the hotel but this time the cleanliness and overall service weren’t as good. The Westin was under construction and possibly this is the reason for the declining quality of service. We didn’t have any soap, body wash or shampoo in the room when we arrived, we also only had 2 towels, so we had to ask housekeeping for essentials. Next, when housekeeping refreshed the room, they didn’t replenish the towels or toilet paper, so again, we had to flag them down to get those items. We still had a great time though. The pool was fantastic and the food at the hotel, as well as at the Marina was great. We truly hope after the construction, the Westin is back to the high quality place it used to be.
Stayed 4 nights in Jan 2025

6/10 Okay

Courtney

Stayed 6 nights in Jan 2025

8/10 Good

Mathew

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel.

The maid used a very, very wet mop and mop.The marble floors and made them like an ice rink, which I slept on. There's wall and ceiling damage throughout the hotel that the repairs were not matched.And it looks like a dump. The waiters will bump into you rather than let you go by. They charge me each day for an extra resort fee.When I had already paid on hotels.com
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El dumpo. You won't be happy with this hotel.

The maid mopped the floor with a very wet mop, evidently, the floor is marble, and I slipped; unnecessary hazard. I'm talking a lot of water. I can't believe any maid would do that. They put an extra resort charge on for each day. Even though I paid via hotels dot com. The waiters would bump into you regularly.Because they thought there access was more important than the guests. The hotel was run down; when they fixed wall and ceiling holes they didn't match them anywhere. Sloppy work. Buffet food was okay, but the restaurants were terrible.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
just Perfect , have stayed 10 times over 12 years
Stayed 7 nights in Jan 2025

10/10 Excellent

Devoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay in Puerto Vallarta

Very nice hotel for couples or families. Staff is very courteous snd welcoming. Reccently updated rooms. Beautiful pool area. Several restaurants and bars to choose from. Easy walk to the marina area where there are lots of restaurants and shops.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmin

Stayed 5 nights in Jan 2025

6/10 Okay

Esther

Liked: Cleanliness, staff & service
need some upgraded the room. the room looks old and smelly. The pool and the beach look amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Jenny

Stayed 13 nights in Dec 2024

10/10 Excellent

Dilip, Cupertino

Stayed 6 nights in Dec 2024

4/10 Poor

Andrew, San Diego

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an old property and it I showing its age. Boarded up store fronts in the main lobby. The resort is also split in half, with one side being residences and the other hotel. Beach is small, water murky from nearby marina and cruise port. 3 stars at best, not typical Westin quality.
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 8 nights in Dec 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel on the beach. Pool is nice and food was delicious. Only complaint was the loud cycling class that took place at 7 am. Not exactly the peaceful way you want to wake up on the ocean with.
Stayed 1 night in Dec 2024

10/10 Excellent

Haig

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful area and fantastic weather.
Stayed 5 nights in Dec 2024

6/10 Okay

Kamal

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Unresponsive to guests requests

Our stay (party of 4) was average at the property. For some reason, it appeared the hotel had a low occupancy, maybe due to ongoing construction. We learned the hotel was opened 2 days before our arrival (Dec 19, 2024). The beds in the room were double beds, which were unsuitable for two adults. None of us slept well at night. We requested the front desk to change our room, and irrespective of low occupancy; they were unwilling to accommodate our request without a significant charge. The pools had a lot of bugs and leaves, and we didn't see anyone cleaning the pools except for the first 2 days of our stay. The food options were minimal at the hotel, with only two restaurants working at this time. Also, the stairs were dirty, even though they were meant for evacuation purposes. It appears that regulations are not imposed very well in Mexico. The fitness rooms were so out of the way that it was almost demotivating to use them. The mats were dirty, and the rooms were not kept comfortable with proper air conditioning.
stairs had debris
Ceiling falling off
Stayed 6 nights in Dec 2024

8/10 Good

Jee Nee, Morgan Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room is big…comfortable for 4.
Stayed 6 nights in Dec 2024