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Hotel Buena Vista

3.5 star property

Photo gallery for Hotel Buena Vista

Massages
Family Apartment, 2 Bedrooms | Private kitchen
Interior detail
Lobby
Standard Double Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Calle 34 # 32-34, Bucaramanga, Santander, 680002
  • Place, Parque Mejoras Públicas
    ‪2 min walk‬
  • Place, Canaveral Mall
    ‪11 min walk‬
  • Place, Cabecera Shopping Mall
    ‪16 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.0 out of 10
Good
(6 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, soundproofing

Double Room Standard

  • 26 sq m
  • Sleeps 3

View all photos for Double Suite Junior

Living room

Double Suite Junior

  • 35 sq m
  • Sleeps 3

View all photos for 2-Bedroom Apartment

Private kitchen

2-Bedroom Apartment

  • 77 sq m
  • Sleeps 5

View all photos for Single Room Standard

Minibar, in-room safe, desk, soundproofing

Single Room Standard

  • 26 sq m
  • Sleeps 2

View all photos for Single Suite Junior

Living room

Single Suite Junior

  • 35 sq m
  • Sleeps 2

View all photos for Twin Room Standard

Minibar, in-room safe, desk, soundproofing

Twin Room Standard

  • 26 sq m
  • Sleeps 3

Similar properties

Reception
Hotel Buena Vista Express
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 171 reviews
The price is NZ$96
3 Feb - 4 Feb
Hotel Buena Vista Express

About the area

Bucaramanga

With a stay at Hotel Buena Vista, you'll be centrally located in Bucaramanga, just a 3-minute walk from Parque Mejoras Públicas and 7 minutes by foot from Corfescu Theater. .This spa hotel is 0.5 mi (0.8 km) from Bucaramanga Modern Art Museum and 0.6 mi (0.9 km) from Las Palmas Park.

What's nearby

  • Parque Mejoras Públicas - 2 min walk - 0.2 km
  • Parque del Agua - 9 min walk - 0.8 km
  • San Pio Park - 10 min walk - 0.8 km
  • Canaveral Mall - 11 min walk - 1.0 km
  • Cabecera Shopping Mall - 16 min walk - 1.4 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Efraín Casa De Pan - ‬3 min walk
  • ‪American Burger - ‬3 min walk
  • ‪Super Concha - ‬3 min walk
  • ‪Santalocura Rock Bar - ‬1 min walk
  • ‪El Viejo Chiflas - ‬1 min walk

About this property

Hotel Buena Vista

Hotel connected to the convention center in Bucaramanga with a full-service spa
Hotel Buena Vista offers 54 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.
Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bucaramanga? This hotel has 65 square feet (6 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Hotel Buena Vista has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 3 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 3 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buena Vista Bucaramanga
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel
Hotel Buena Vista Bucaramanga
Hotel Buena Vista Hotel Bucaramanga

Hotel Buena Vista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 178 reviews
Rating 8 - Good. 56 out of 178 reviews
Rating 6 - Okay. 15 out of 178 reviews
Rating 4 - Poor. 7 out of 178 reviews
Rating 2 - Terrible. 7 out of 178 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

6/10 Okay

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room looked good at first glance, then you noticed some things. The mattresses were rock hard, luckily we were only there for one night but it was not a good nights sleep. There was no soap or shampoo despite there being dispensers. It was super noisy, all night from all directions making it even harder to sleep. The apartment could have been a lot cleaner had too, I got the sense that the apartment had been empty for a long time and it had not been cleaned prior to our arrival. Overall would not recommend, the only good side was the staff. They were very friendly and attentive.
Stayed 1 night in Jun 2025

2/10 Terrible

Ricky

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool was closed. Outdated and small rooms.
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everyone at this hotel was so nice so helpful everybody from the bell guy to the front desk guy to the waiters in the restaurant and everything. Just everyone was so nice.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Nov 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

carlos, WEST PALM BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Amenities
Could not open sliding windows or doors. Overall the Junior Suite is really lovely and good value for money.
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Buena Vista is well located and within an easy walk to many restaurants and shopping. Our room faced the street but the building was quiet. The rooftop pool is refreshing and offers views of the surrounding area. Front desk staff were very welcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Charles D

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel Buena Vista

Stayed for 3 days, check-in was fine, access to suite was via lift to 2nd floor but the you have to traverse the building and then go back down a floor via stairs, while the porter did carry the bags, not ideal, no other access. The suite had a spacious living area, but the kitchen area had no functional equipment, and the bedroom was small and the bathroom very small, given the overall size of the suite these could have been bigger, the bedroom was the only room with air con, and it was noisy but functional on full power. There was also a fan in the main living area, but only half worked and very noisy. There were some hairs in the bedroom and the bathroom cold fawcett fell off in hand, shower unit needs deep clean. Given the budget is was OK, just need a better clean, however the two main problems were poor Wi-Fi which I needed for work, 2nd day it did not work in the morning so walked to another hotel to work. But the major problem is noise during the day and night, some windows are only covered by gauze to allow air circulation, but this means the street noise is very loud until 2 or 3 in the morning. There is a pool but cold and very small on rooftop. The restaurant is basic but functional, food is adequate and inexpensive, staff are friendly and nice. stay was ok but not best experience, I would struggle stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dispower

Stayed 2 nights in Nov 2023

10/10 Excellent

Alif

Stayed 6 nights in Oct 2023

8/10 Good

Welthon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of dining option. Sraff friendly and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Janos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Floridian..

Very nice,highly recommended But at least one person at whole hotel employees if could speak one word English would be great..at least who’s working at front desk..
Stayed 2 nights in Aug 2023

10/10 Excellent

German A.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has exelent costumer service, and very clean rooms
Stayed 2 nights in Aug 2023

8/10 Good

Ella

Liked: Cleanliness, staff & service
The breakfast service is awful
Stayed 1 night in Jun 2023

10/10 Excellent

Jose Antonio, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Price, Good Breakfast and there's many restaurants near by.

10/10 Excellent

Daniel, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Love the exceptional service

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and clean.
Stayed 3 nights in May 2022

8/10 Good

Anthony

Stayed 1 night in Feb 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Hotel was great but no hot water. I thought the hotel didn't have any hot, but on the last day found out it was just the heater being defective in the room. Also, dont use spa. Worst massage ever. 1 hour booked but only got 45 minutes with a 15 minute “self rest” as part of it. Also, very lazy massage for the other times. Hotel would be rated way higher if it wasnt for these 2 things. Everything else was good and I would return
Stayed 4 nights in Dec 2021

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and good price

Awesome place and very friendly staff. Nice pool , restaurant and good internet
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would go back. Great value for great hotel

Good hotel, located in an older building but the insides have been remodeled so it's nice and modern. Bed was comfortable. Breakfast was alright. It was very nice having onsite parking and the location of the hotel is quite central. Staff was great. I would go back again, especially for the price I paid.
Stayed 1 night in Aug 2021