See all properties
Save

Kau Rio Serrano

3.0 star property

Photo gallery for Kau Rio Serrano

Living area
Standard Double or Twin Room
Front of property
Living area
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
Villa Serrano Lote 10 s/n, Torres del Paine, Última Esperanza, 6170000
  • Place, Serrano River
    ‪1 min walk‬
  • Place, Torres del Paine National Park
    ‪8 min drive‬
  • Place, Lago Pehoe
    ‪34 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Large Single Beds OR 1 Queen Bed and 1 Single Bed

Similar properties

Front of property – evening/night
Pampa Lodge Quincho y Caballos
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
5.0 out of 5, Exceptional, 1 review
Pampa Lodge Quincho y Caballos

About the area

Torres del Paine

With a stay at Kau Rio Serrano in Torres del Paine, you'll be within a 10-minute drive of Torres del Paine National Park and Serrano River. .This lodge is 6.3 mi (10.1 km) from Cuernos del Paine Lookout and 10.9 mi (17.5 km) from Lago Pehoe.
View more Lodges in Torres del PaineOpens in a new window

What's nearby

  • Serrano River - 1 min walk - 0.1 km
  • Torres del Paine National Park - 8 min drive - 3.8 km
  • Cuernos del Paine Lookout - 25 min drive - 12.4 km
  • Lago Pehoe - 34 min drive - 19.1 km
  • Salto Chico Falls - 35 min drive - 19.1 km

Restaurants

  • ‪Don Pascual 1940 - ‬9 min walk
  • ‪Qawasqar - ‬5 min walk
  • ‪De Agostini - ‬5 min walk
  • ‪Restaurant Hotel Rio Serrano - ‬5 min walk
  • ‪Los Colonnos Del Sur - ‬9 min walk

About this property

Kau Rio Serrano

Lodge in Torres del Paine with free breakfast
Kau Rio Serrano offers 9 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kau Rio Serrano Lodge
Kau Rio Serrano Torres del Paine
Kau Rio Serrano Lodge Torres del Paine

Kau Rio Serrano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Warning!

We arrived here after receiving multiple confirmations and paying $3k USD but the entire place was closed for the season. I would never recommend this place as they put us in a very dangerous situation. They did absolutely nothing to help us find another accommodation during the middle of the off season and night. They royally messed up, and we couldn’t even reach them to figure out what was going on. Their neighbor is wonderful and very accommodating- Konkashken Lodge. We went to Lago Grey last minute who was able to take us in, and it was a blessing in disguise. Lago Grey is perfect- great food, stellar views and location, and awesome experiences, not to mention half the cost!
Stayed 4 nights in May 2024

10/10 Excellent

Heather

Stayed 5 nights in Dec 2023

10/10 Excellent

Yong, Burlingame

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for housing us at your property and helping us to arrange transportation.
Stayed 1 night in Dec 2023

10/10 Excellent

Ralf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to experience Torres Del Paine! Great hospitality, perfect staff, exceptional cuisine!
Stayed 1 night in Feb 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023