Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Punta Cana, DOM - Best Price Guarantee

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Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Explore the area

Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

Cana Bay Golf Club
‪11 min drive‬
Arena Gorda Beach
‪13 min drive‬
Iberostar Golf Course
‪13 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪25 min drive‬

Room options

Accesible Caribbean Suite King Bed & Sofa Bed

72.55 sq m
Sleeps 3
1 Double Sofa Bed and 1 King Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

72.55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

72.55 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

72.55 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Caribbean Suite King Bed & Sofa bed

72.55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

75.71 sq m
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Separate bathtub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

76 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

Sleeps 4
2 Double Beds and 1 Twin Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

159.32 sq m
Sleeps 6
2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

159.32 sq m
Sleeps 4
1 King Bed and 2 Double Sofa Beds

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

72.55 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

72.55 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

72.55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

72.55 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

72.55 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Similar properties

Pool
Breakfast included
All-inclusive
Spa

for 1 room

includes taxes & fees

19 May - 20 May

Outdoor pool, free pool cabanas, pool umbrellas

Pool
Hot tub
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

19 May - 20 May

About the area

Punta Cana

With a stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive resort is 3.5 mi (5.7 km) from Arena Gorda Beach and 5.8 mi (9.4 km) from Macao Beach.

View more Resorts in Punta Cana

What's nearby

Punta Blanca Golf Course - 8 min drive - 4.8 km
Cana Bay Golf Club - 11 min drive - 5.0 km
Arena Gorda Beach - 13 min drive - 5.7 km
Iberostar Golf Course - 13 min drive - 7.8 km
Macao Beach - 23 min drive - 9.5 km

Getting around

Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

‪La Altagracia - ‬14 min drive
‪La Güira - ‬13 min drive
‪Marketplace Buffet - ‬1 min walk
‪Mangu - ‬13 min drive
‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Luxury resort on the beach, with 13 outdoor pools

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Treat yourself to a stay in one of the 1775 individually decorated guestrooms, featuring outdoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Toro, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 20 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 65000 square feet (6039 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.

Toro - Onsite theme restaurant.

Gallos - Onsite theme restaurant. Open daily.

Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.

Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling

Fitness facilities

Volleyball

Kids club

Lessons/classes/games

Aerobics

Pilates

Water fitness

Entertainment

Onsite entertainment and activities

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
20 bars/lounges
3 swim-up bars
4 poolside bars
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Ciao
Gallos
Ipanema
Isla
Toro

Things to do

13 outdoor pools
18-hole golf course
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Designer stores
Fitness classes
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Golf
Health club
Hot tub
Lazy river
Nightclub
Pilates classes
Playground
Scuba diving
Shopping
TV in common areas
Waterslide
Yoga classes

Family friendly

13 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free cot
Free supervised activities for children
Free water park access
Grocery/convenience store
In-room sofa bed
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Conference centre (65,000 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Bedroom

Blackout drapes
Free cot
Sofa bed

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Desk
Individual decor
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Pet fee: USD 150 per pet, per stay
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana

All Inclusive Punta Cana Hard Rock

Hard Rock All Inclusive Punta Cana

Hard Rock Hotel & Casino All Inclusive

Hard Rock Hotel & Casino Punta Cana All Inclusive

Hard Rock Punta Cana

Punta Cana All Inclusive Hard Rock

Punta Cana Hard Rock All Inclusive

Hard Rock Hotel And Casino Punta Cana

Hard Rock Punta Cana All Inclusive

Hard Rock Hotel Casino Punta Cana All Inclusive

Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

8.0

Very good

Travelled with family, Travelled with partner

31 Jan 2025

Liked: Cleanliness, property conditions & facilities

The hotel was clean, food was not no good only food that was good was from restaurants Zen. The people they have at the hotel selling property they insist to much they don't let you enjoy the hotel. The hotel is not bad but i was expecting more for example a night club! They don't have not night club and the drinks had bad taste all times i only could drink water.

Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family

31 Jan 2025

Liked: Cleanliness, staff & service, room comfort

Great family trip

Weather was perfect and we had an amazing time. The only thing I thought could be better was the bed size. Their “queen” beds were really like a large twin. They were tiny. My other son had to use the pullout couch because the beds were so small. Other than that it’s a great place. Super big and a lot to do.

Stayed 5 nights in Jan 2025

2/10 Terrible

rafael

30 Jan 2025

Disliked: Staff & service, property conditions & facilities, room comfort

horrible stay

I have never had such a bad experience, it took them 2 hours to take our luggage and another two hours to pick us up in the trolley to go to dinner, it was under repair and they did not let us sleep, we asked for a caprese salad and they brought us bread with tomato, a real shame. The staff was rude and overbearing.

Stayed 6 nights in Jan 2025

2/10 Terrible

Samuel

29 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

Theresa

29 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service.

Beautiful property, well cared for and clean. Very spread out but the golf cart shuttles arrived often enough to make it easy to get around. Nice beach and multiple pools. All servers were friendly and helpful.

Stayed 7 nights in Jan 2025

10/10 Excellent

Jenneth

28 Jan 2025

Liked: Cleanliness

Stayed 6 nights in Jan 2025

8/10 Good

Pablo

28 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Will return

Stayed 7 nights in Dec 2024

10/10 Excellent

Franklin Eduardo

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

2/10 Terrible

Saerom

Travelled with family and small children

27 Jan 2025

Disliked: Staff & service

The staffs are very unfriendly The shower water is too low it feels like didnt took a shower The foods are very limited and not so tasty the meat were so hard to chew there were not much seafood

Stayed 7 nights in Jan 2025

4/10 Poor

Genesis Mass

Travelled with partner

27 Jan 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service, amenities

Summary: Great hotel, rude staff. The property facilities are clean and well-maintained. The night shows and entertainment are exceptional, with a talented cast. Food and drinks are high quality and enjoyable. The spa experience was excellent. Areas for Improvement: 1. Room Cleanliness: The balcony was poorly maintained (larvae on the wall, bird droppings on the chairs, and dirty tub with rusted handles). The minibar was not stocked upon arrival. 2. Housekeeping Service: Daily cleaning was inconsistent. I had to request room cleaning every day as my room was still unclean by 3 PM, even after being out all day. 3. Staff Attitude: While the spa staff were wonderful, interactions with other staff members fell short of expectations. The receptionist was rude and uncommunicative, and a server near the pool openly expressed dissatisfaction with their job, creating an uncomfortable environment for guests. 4. Checkout Experience: During checkout, the receptionist rudely asked why we were checking out late, despite us having reserved a late checkout the day before. After we explained, the receptionist changed their tone, but the initial interaction was very unpleasant. While the hotel has great strengths, significant improvements are needed in room cleanliness and general staff professionalism. These issues impacted my overall experience, which is especially disappointing. I would personally not return to a Hard Rock Hotel and would not recommend it.

Stayed 3 nights in Dec 2024

6/10 Okay

Saikiran

26 Jan 2025

Disliked: Property conditions & facilities

The washroom showers are horrible along with the room given AC didn’t work and can see signs of mold and damage to the ceiling.

Stayed 2 nights in Jan 2025

6/10 Okay

Lazaro Romilio

Travelled with group

25 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The concierge was too concerned about getting us to sit at a club sales meeting, the food wasn’t all that beat except for El Toro restaurant, All staff members were absolutely great

Stayed 3 nights in Jan 2025

10/10 Excellent

Hadeer

24 Jan 2025

Stayed 5 nights in Jan 2025

10/10 Excellent

Marilyn

Travelled with family and small children

24 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So much to do you can never be bored. Lovely beach area, shopping, casino, so many restaurant options!

Stayed 7 nights in Nov 2024

6/10 Okay

Ofer

Travelled with family and small children

22 Jan 2025

Stayed 4 nights in Jan 2025

4/10 Poor

Vedesh

Travelled with family and small children

21 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

The property is nice but most of the staff is racial and rude and the fact that it is all inclusive and you still have to pay for bowling and all other games and also you have to pay for drinks at the disco and some of the pools are only for VIP guest . So for me it’s too expensive compared to sandals where everything is included in the price .

Stayed 7 nights in Jan 2025

6/10 Okay

Flora

Travelled with family

21 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort, lot of activities to do within complex. Food not so good, at least not what you expect for a 5 star resort.

Stayed 6 nights in Dec 2024

6/10 Okay

Jace

Travelled with partner

20 Jan 2025

Disliked: Cleanliness, staff & service

The English of many staff members was poor and the service provided was lackluster

Stayed 5 nights in Jan 2025

10/10 Excellent

María

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Rating: ★★★★★ My stay at the Hard Rock Hotel & Casino Punta Cana was nothing short of fantastic! From the moment I arrived, I was impressed by the overall experience. The property was nice and clean. The staff took great care to ensure that all areas, from the lobby, restaurants to the rooms were spotless. The service was exceptional. Every staff member I interacted with was friendly, attentive, and went above and beyond to make my stay enjoyable. Especially my Mayordomo (Eliezer) I gave him five Stars ⭐️ The facilities were top-notch. The pools, spa, and casino were all well-maintained and offered a variety of activities to keep guests entertained. I did enjoy the Michael Jackson Show. The resort is located in a beautiful in area in Punta Cana that feels safe and quiet, making it perfect for relaxation. I appreciated the variety of shopping and dining options available on-site. Each restaurant offered a unique experience, and the food was delicious! Especially the Marketplace. My Only Complaint: The only issue I encountered was with the jacuzzi. While it had hot water, it didn’t produce bubbles, so I couldn’t enjoy a proper bubble bath. Despite this, everything else was very well maintained and clean. Overall, I highly recommend Hard Rock Hotel & Casino Punta Cana for anyone looking for a luxurious and enjoyable all-inclusive experience. I can't wait to return! My next trip will be in December! Thanks 🙏 everyone!

Stayed 4 nights in Jan 2025

10/10 Excellent

Ricardo

19 Jan 2025

Stayed 5 nights in Jan 2025

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Reviews

Popular amenities

Explore the area

Room options

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Accesible Caribbean Suite King Bed & Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Deluxe Suite King Bed & Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Caribbean Suite King Bed & Sofa bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Islander Junior Suite King Bed & Sofa bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Suite, Multiple Beds (Pure Wellness Caribbean)

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

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About the area

Punta Cana

What's nearby

Getting around

Restaurants

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions