Reviews
Big, beautiful, not 5*
We visited this resort from Dec 9-Dec 17, and we both agreed 0-10 we would rate this resort at 4 overall. There were good and bad things.
The resort is about 25 mins from the airport.
The lobby is beautiful, it has the wellness/relax look. When we arrived it was 1.30pm and we couldn’t get our room until 4-4.30pm. It was very upsetting because we were so tired and hot. Our last two days were constantly disrupted by people offering spa, dinner on the beach, and excursions . The worst was when we were SLEEPING on the chair by the pool and a staff came over and forced us to go online and leave the resort a 5* review!! It also happened at our dinner at yumai , after we were done the server came and asked us to scan a code to leave a review, stood above my head until I left a 5* review! Lastly at our check out the girl said “let me show you how you can review our hotel”. I gave her my phone and she didn’t just show me, she rated it!
I do want to shout out people at the swim up bar, who were always in good mood, dancing and singing. Also, a concierge Zully, this girl was super helpful and awesome! I had a swollen knee and asked for some cabbage (home remedy) and she actually got it for me!! Checked on me every day how I was feeling.
Food
You have 3 restaurants (1 at level)+buffet 2x
-vietnamese for me it was 0 out of 10 but a lot of people loved it
-yumai, traditional Dominican was a great experience by