Pros:
The resort is constantly being cleaned, and the staff are very polite. The girl serving ice cream is the best! The coffee shop was one of our favorite spots — great selection and delicious options.
Cons:
We booked a room with a pool view; however, because one pool was closed for renovation, our view was mostly of construction. We asked to move to another room for that reason. Due to the pool closure, the main pool was often crowded, and it was difficult to find available seats.
The beach is amazing; however, one day they were fixing the swim buoys and closed the beach for the entire day — we couldn’t swim at all.
They also don’t have a plan for rainy days. Most activities happen around the pool, so if it rains, the only entertainment is at night. During the day, there’s basically nothing to do. We were there for two rainy days with no kids and had no organized activities available. You can play pool or tennis in the family lounge, but that’s about it. The staff also weren’t very proactive in encouraging guests to join activities — for example, the 10 AM daily stretching never happened once during the week.
We will try another resort next time.