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Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
Reception hall
Property entrance
9 bars/lounges, 3 swim-up bars, 3 poolside bars
7 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪2 min walk‬
  • Place, Splash Water Park
    ‪5 min walk‬
  • Place, Punta Blanca Golf Course
    ‪19 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Junior Suite (U)

8.2 out of 10
Very good
(109 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | U)

8.2 out of 10
Very good
(127 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Villa with internal view

  • 42 sq m
  • Sleeps 3

Junior Suite (B2C-CA)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(14 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, E)

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

7.8 out of 10
Good
(29 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villa, Superior L)

7.6 out of 10
Good
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

8.2 out of 10
Very good
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | U)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | U)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite (Superior | Elite Club | 18+ | U)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

Junior Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room (Superior | L)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Friends&Family,Tropical View | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds and 2 Single Beds

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, Courtyard View (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | C)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Suite, Beachfront (Swim-Up | Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

Room (Friends & Family | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | L)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Suite Junior with Garden View

  • 42 sq m
  • Sleeps 5

Room Superior with internal view

  • 42 sq m
  • Sleeps 3

Double Room Superior with internal view

  • 42 sq m
  • Sleeps 5

Family Room -5 guests-

  • 52 sq m
  • Sleeps 5

Family Room -5 guests- Superior with internal view

  • 52 sq m
  • Sleeps 5

Family Room -6 guests-

  • 70 sq m
  • Sleeps 6

Suite Premium

  • 43 sq m
  • Sleeps 3

Room Premium with Pool View

  • 43 sq m
  • Sleeps 2

Suite Premium with Pool View

  • 59 sq m
  • Sleeps 2

Suite Premium with Sea View

  • 59 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 42 sq m
  • Sleeps 3

Similar properties

About the area

Punta Cana

With a stay at Hotel Riu Palace Bavaro - All Inclusive in Punta Cana (Bávaro), you'll be a short 3-minute walk from Arena Gorda Beach and within 5 minutes by car from Iberostar Golf Course. .This all-inclusive property is 8.3 mi (13.4 km) from Macao Beach and 12.1 mi (19.5 km) from Bavaro Beach.

What's nearby

  • Arena Gorda Beach - 2 min walk - 0.3 km
  • Splash Water Park - 5 min walk - 0.5 km
  • Punta Blanca Golf Course - 19 min walk - 1.6 km
  • Iberostar Golf Course - 4 min drive - 1.8 km
  • Bavaro Beach - 23 min drive - 11.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 30 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Daiquiri Lobby Bar - ‬3 min walk
  • ‪Steak House - ‬7 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪La Marimba - ‬5 min drive

About this property

Hotel Riu Palace Bavaro - All Inclusive

Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 994 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, a complimentary water park, and outdoor tennis courts. This Art Deco property also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Enjoy international cuisine at Taino, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 9 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Taino - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Krystal - Gourmet - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Zen - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Bámbola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Kids club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1269 out of 2247 reviews
Rating 8 - Good. 502 out of 2247 reviews
Rating 6 - Okay. 234 out of 2247 reviews
Rating 4 - Poor. 119 out of 2247 reviews
Rating 2 - Terrible. 123 out of 2247 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tameshwar, West Bank Demerara

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend 11/10!
Stayed 4 nights in Dec 2025

8/10 Good

Diana

Stayed 4 nights in Dec 2025

6/10 Okay

Balaji

Liked: Staff & service, property conditions & facilities
The main buffet area don’t have much options for Asians cuisine or for veg The dinning area service is slow or poor
Stayed 4 nights in Dec 2025

10/10 Excellent

Samira

Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 8 nights in Dec 2025

4/10 Poor

Victor

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
The pool was decent, the staff was friendly but the service was improper. The food was horrible, from the Buffett to the specialty restaurants, all the food was really bad. The utensils and plates were dirty, there was always some grime on them. Unfortunately we will never go to a Rio after this experience. 👎
Stayed 8 nights in Dec 2025

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room were better than previous remodel , it might have been the time we went which was from 12/22-12/27 as it was busy . We found as a party of 6 the buffet option was the best. Elite pool was awesome , bartender Enrique , Cristian , Misael ( I believe that was his name ) they were awesome ! They made our stay great and worth it ! Enrique has been a favorite for over 6 years and also Stephanie at the buffet has been great ! Truly class act. I will continue to go there but staff need to be friendly as the names I mentioned as many appear not to have the same energy as Enrique , Cristian , and Michal . Cristiano which I believe was a manager was also very friendly and walked the property engaging with allot of the guest ! I also forgot to mention Rafael ( Rafa ) and the pool attendant at the elite pool as they were awesome !
Stayed 5 nights in Dec 2025

10/10 Excellent

SABRINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, everything functioned well. Beds were actually very comfortable. Staff everywhere was so friendly and helpful!! Especially at the breakfast buffet- always welcomed us with smiles and singing/dancing. Plenty of room at the pool and beach. There was always chairs available at the beach. Nightly entertainment was always fun! Overall- we had an amazing time. No complaints at all!
Stayed 6 nights in Dec 2025

8/10 Good

Regina, Goose Creek

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and spacious. The staff was also very pleasant although not banter of them spoke English.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shawn

Stayed 5 nights in Dec 2025

6/10 Okay

Karin

Travelled with family
Liked: Amenities, property conditions & facilities
We just returned from a 7 day stay at the riu palace Bávaro. We travelled as a family of (2 adults and 2 children ages 13&15). The hotel room was updated, clean, and the beds very comfortable. The room was cleaned every day and our fridge / water restocked. The hotel and pool areas were maintained well. The beach was nice although some seaweed washed on shore by the waves. But the hotel tried their best to remove daily. We did not love the food at the restaurants nor the buffet area. It was not flavorful and dished were not always clean. This could improved. My daughter and I got sick unfortunately even so we practiced good hygiene and did not drink the water nor use ot to brush our teeth. The rest of our family did not get sick. The wait staff was fantastic - all worked very hard and were friendly we loved our waiter Daniel - he was exceptional and always got a table ready for us and always refilled our drinks We loved the entertainment shows every night - the hotel did a great job with the program and variety. The bar staff was nice and friendly. Overall our stay was good.

8/10 Good

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from there 12/25/25 and it is probably the most beautiful property we have ever gone to. Clean, well maintained, great staff. The only down side to the property was the food and dessert. Food was just ok and dessert was crazy limited. It was fine and I'd go back.....just not up to par with the rest of the property.
Stayed 4 nights in Dec 2025

8/10 Good

Marcial

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
There were some areas that were short of staff and they were not very clean. The quality of the entertainment, and shows was not good at all.
Stayed 9 nights in Dec 2025

10/10 Excellent

Alindranat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recomended
Stayed 6 nights in Dec 2025

10/10 Excellent

Shahdad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well serviced
Stayed 5 nights in Dec 2025

10/10 Excellent

Srushti

Stayed 4 nights in Dec 2025

8/10 Good

Anamarie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so welcoming and friendly. The only down side of the resort is there is limited seating in the restaurants (which are pretty small mostly) so if you are not there early it is hard to get in to try the different restaurants & end up having to just go to the buffet. The food is ok, drinks are good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Bernhard

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Habitación y personal, wifi debe mejorar

10/10 Excellent

Marie-Pier, Ste-Marie

A
Stayed 5 nights in Dec 2025

10/10 Excellent

Franchesca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless! The staff was Amazing! Best vacation Ever! Thanks!
Stayed 5 nights in Dec 2025

6/10 Okay

Cristina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean, the food was not that good. The only place is where the food was good was the elite and fusion restaurant.
Stayed 4 nights in Dec 2025

10/10 Excellent

Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Parfait.
Stayed 7 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Ranjeeta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to enjoy a holiday
Stayed 7 nights in Dec 2025

10/10 Excellent

Nelson

Liked: Cleanliness
Stayed 6 nights in Dec 2025

2/10 Terrible

Alecsis

Disliked: Staff & service, property conditions & facilities
i loved it but wish the staff made the trip worth coming back
Stayed 7 nights in Dec 2025