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Serenade All Suites - Adults Only Resort

5.0 star property

Photo gallery for Serenade All Suites - Adults Only Resort

On the beach, white sand, beach bar
4 bars/lounges, swim-up bar, poolside bar, beach bar
3 outdoor pools, free pool cabanas, pool umbrellas
Master Suite
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪3 min walk‬
  • Downtown Punta Cana
    ‪9 min drive‬
  • Bavaro Beach
    ‪26 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | Terrace/patio

Junior Double Room, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Pool View

Junior Double Room, Pool Access, Pool View | Terrace/patio

Junior Double Room, Pool Access, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Terrace/patio

Junior Double Room, Pool Access, Garden View

  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool View

Junior Double Room, Pool View | Exterior

Junior Double Room, Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Similar properties

View from room

Serenade Punta Cana Beach & Spa Resort - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, (5848)
The price is NZ$570
for 1 room
includes taxes & fees
18 May - 19 May
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About the area

Punta Cana

Located in Punta Cana, Serenade All Suites - Adults Only Resort is a 1-minute drive from Cabeza de Toro Beach and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 7.5 mi (12.1 km) from Cocotal Golf and Country Club and 8.3 mi (13.4 km) from Bavaro Beach.

What's nearby

  • Cabeza de Toro Beach - 3 min walk - 0.3 km
  • Catalonia Caribe Golf Club - 18 min walk - 1.5 km
  • Downtown Punta Cana - 9 min drive - 8.1 km
  • Los Corales Beach - 23 min drive - 14.9 km
  • Bavaro Beach - 26 min drive - 13.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪The Cut - ‬9 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬5 min walk
  • ‪Bar El Palmeral - ‬4 min drive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 325 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Serenade All Suites - Adults Only Resort has 5 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Free pool cabanas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1658 out of 2653 reviews
Rating 8 - Good. 593 out of 2653 reviews
Rating 6 - Okay. 250 out of 2653 reviews
Rating 4 - Poor. 86 out of 2653 reviews
Rating 2 - Terrible. 66 out of 2653 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly new property with modern suites, restaurants, facilities, and is nicely laid out with 3 pools and a large beachfront. The staff were very friendly and helpful. The resort was refreshingly quiet and seemed to always have a few free spaces around the pools and at the beach. Almost nightly outdoor entertainment was fairly good. The indoor piano bar seemed to have more variety and was more engaging. The only complaint was the limited access to restaurants. Some were closed randomly without notice and getting reservations to the 3 sit down restaurants was difficult. The beach was very very nice - there’s a beautiful sandbar that you can stand in 4 feet of water and watch fish around you. You can walk 30 minutes either way along the beach (within the hotel zones). We would definitely recommend this resort to our friends & family.
Stayed 8 nights in Jan 2025

10/10 Excellent

Darlee Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i spent 1 week here and were so sad to leave. The room was so spacious, loved the large tub. The beach was fabulous and the water was great. We had a swim out and decided that wasbt for us so next time i wont do that but no fault of the property just our preference. I loved the Hibatchi restaurant. Food was overall good
Stayed 7 nights in Jan 2025

8/10 Good

Quiana

Travelled with group
Liked: Amenities
The area was newly developed and was able to accommodate the needs of the customer.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay, liked the choices of restaurants, pools !! Very clean
Stayed 6 nights in Jan 2025

4/10 Poor

Kerolos, Riverside

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Truly unfortunate experience! Came here for my honeymoon with my wife and was really anticipating an amazing experience based off what I saw in the pictures and some of the reviews I read. Upon arrival/check-in, something already felt off by the way the staff approached my wife and I compared to other guests. I didn’t think too much of it because I wanted to stay positive and optimistic but by the third day things were getting extremely out of hand. My wife and I were disrespected, disregarded, and treated extremely poorly any time we requested any sort of service (e.g. dining, at the bar, cleaning service, etc.). I couldn’t figure out why because we remained polite and respectful the entire time but it was not reciprocated. Then I started to notice who the staff were approaching, being extremely attentive to, and serving without hesitation. It was the Caucasian and/or European guests. My wife and I are Egyptian and tan-skinned. Almost daily, we were asked if we were Dominican ourselves. It wasn’t as simple as prejudice against non-whites though, it came with the expectation that only non-white guests are “tipping” for small acts of service and thus should be prioritized by staff. As soon as I took notice of it, I couldn’t unsee it. We literally stood in a line for 15 minutes and every white couple standing in front of us, to the side of us, and behind us was served while we were blatantly disregarded. So disheartening. Filing complaints about this resort on every platform.
Stayed 6 nights in Jan 2025

6/10 Okay

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our experience at this resort was disappointing and not worth the cost. We arrived late to find our room door wouldn’t lock. After multiple calls to the front desk, I had to go in person to demand maintenance. They had no other rooms unless we downgraded for a night, which we refused. The door was finally fixed by 1 AM, and the only food available was at the sports bar—greasy, processed, and barely edible. On day two, our air conditioner broke. It was fixed but failed again within an hour. The shampoo and conditioner were poor quality, so bring your own. The beach was beautiful, with clean, shallow water, and we enjoyed daily walks. The pools were nice, though lounge chairs were hard to find due to guests reserving them early. Staff were often inattentive, on their phones, and slow to offer service, even when it wasn’t busy. The food was the worst part—buffet options were carb-heavy with small, over-sauced protein portions, mostly pork and fish. À la carte restaurants were no better: limited options, small portions, and inconsistent quality. Although the food slightly improved later, it remained unreliable. Making reservations was frustrating, and despite limited booking times, restaurants were half-empty. Our room was spacious but uncomfortable—flat sheets, small pillows (some without cases), and a non-functional outdoor jacuzzi. Overall, poor service, food, and room issues made this a trip we wouldn’t repeat or recommend.
Stayed 7 nights in Jan 2025

10/10 Excellent

Erica A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had room 3122 , a swim out ocean view room, it was the perfect location. I see reviews complaining about obtaining dinner reservations…we were there 6 nights and able to get 4 reservations…but the buffet was amazing!! We actually canceled 2 dinner reservations to go back to buffet…King Crab legs and amazing steak…this was probably one of the best buffets at any Caribbean resort I have been to… 10 out of 10….staff was sweet and helpful…beach was outstanding!!! I would definitely go back in a heartbeat!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Hannah

Stayed 5 nights in Jan 2025

6/10 Okay

Joshua

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beach and Ocean are beautiful. Food was OK not much choice and is very repetitive in buffetts. Reservations are non existent unless you tip the host to get in. Everything is a hustle. Non stop people walking the beach to sell stuff. And they’re aggressive , you have to say no at least 5x. Don expect a beach nap.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ilda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall it was great, at the adults only property but some staff members maybe some retraining on hospitality after all it is a hotel. We travelled with family so we had 4 rooms some rooms got chocolates at night and some didn’t. The breakfast was very good. Other associates should learn from Rousel Rodriguez on how to go out of your way for your guests and always with a smile. The entertainment at the beach and pool was excellent but should have more people for night entertainment and dancing with the guests.
Stayed 4 nights in Jan 2025

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service!
Stayed 4 nights in Jan 2025

8/10 Good

Chanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time. Wish food was better but maybe I’m just picky. Staff was wonderful and it was very clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Manar Abu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our time in Serenade, the staff are super friendly, the hotel and rooms are very clean and the food was superb, the beach is maintained clean and the pools are great. It was great experience from all angles
Stayed 10 nights in Jan 2025

4/10 Poor

Amy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 5 nights in Jan 2025

10/10 Excellent

Kegan, Clarks Summit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. The hotel had a great range of variety and high-quality foods from the various restaurants and buffets. The room was outstanding. Modern, clean, and spacious. I loved the gym and all the amenities. My only two negatives are that some of the customer service I received was poor. Some of the employees didn’t seem to care or were rude when asking for simple things, and booking the restaurants was tricky. Most of the time, they said they didn’t have any availability when there were empty tables. Otherwise, it was an excellent stay and definitely one of the favourite hotels I’ve visited.
Stayed 7 nights in Jan 2025

10/10 Excellent

Pamela

Stayed 4 nights in Jan 2025

6/10 Okay

Miranda Rae

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food was subpar getting reservations was not easy at the restaurants at the resort. Some of the staff was fantastic but others were not friendly at all.
Stayed 6 nights in Jan 2025

8/10 Good

Yuting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is actually pretty good in the buffet restaurants in adult area and the French Restaurant was great except the waiting time is way too long. My mom and I had a great and relaxing vocation overall. My fav part of the hotel is the coffee shop in the lobby. I love the lattes and staffs are all very friendly!
Stayed 5 nights in Jan 2025

10/10 Excellent

Richard W, Fridley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here twice. It never disaapoints. Clean, beautiful, friendly staff!
Stayed 5 nights in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Olga, Houston

Travelled with family
Liked: Amenities, property conditions & facilities
Nice Vacation, but the Resort Needs Improvements. We had a very nice vacation, but there are definitely areas where the resort could improve. Upon arrival, we were greeted at the lobby, and check-in was very easy. However, since it was our first time visiting, it would have been helpful if the receptionist provided more details about the resort and its amenities. As Expedia VIP members, we received an upgraded room, which was a great perk. The room itself was spacious, modern, and had a stunning ocean view with everything we needed. The food, unfortunately, was mediocre. The buffets lacked variety, though the à la carte restaurants that required reservations were better—especially the gourmet one, which we enjoyed so much that we dined there twice. Entertainment was good, but the setup seemed like an afterthought. The stage did not have a backstage area, so performers had to change on chaise lounges, which felt unprofessional. One highlight was the white party on the family side of the resort—it was a lot of fun and worth checking out. The beach was beautiful, with calm waters that remained waist-deep even when walking far out. However, beach service was inconsistent. There was no designated place for used glassware, and by the evening, glasses were scattered everywhere with no one cleaning them up. Service throughout the resort was hit or miss. Some staff members were friendly, while others seemed indifferent.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ilka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly. Best of both worlds - able to use the facilities of family side but enjoyed the solitude of the adults only side. Resort is close to the airport - super convenient
Stayed 7 nights in Jan 2025

10/10 Excellent

Kolton James

Travelled with family, Travelled with group
Great
Stayed 7 nights in Jan 2025

6/10 Okay

Jennifer P., Strafford

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025