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Serenade All Suites - Adults Only Resort

5.0 star property

Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Exterior
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(168 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(139 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(37 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite with Elite Service

Master Suite with Elite Service | View from room

Master Suite with Elite Service

9.2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

Located in Punta Cana, Serenade All Suites - Adults Only Resort is a 1-minute drive from Cabeza de Toro Beach and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 7.5 mi (12.1 km) from Cocotal Golf and Country Club and 8.3 mi (13.4 km) from Bavaro Beach.

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 km
  • Cabeza de Toro Beach - 4 min walk - 0.4 km
  • Dolphin Explorer - 5 min walk - 0.5 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.7 km
  • Bavaro Beach - 31 min drive - 15.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Windows Restaurant - ‬5 min walk
  • ‪The Win - ‬16 min walk
  • ‪The Cut - ‬9 min walk
  • ‪Italian Restaurant - ‬4 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬4 min drive

About this property

Serenade All Suites - Adults Only Resort

Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 325 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center.
Grab a bite at The Market, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
The Market - Onsite buffet restaurant.
Braseria & Rodizio - Onsite steakhouse. Open daily.
The Ocean - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2432 out of 4228 reviews
Rating 8 - Good. 986 out of 4228 reviews
Rating 6 - Okay. 470 out of 4228 reviews
Rating 4 - Poor. 185 out of 4228 reviews
Rating 2 - Terrible. 155 out of 4228 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Herby, Salmon arm

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has good service and a pleasant ambiance. However, scheduled activities were not followed. The violin performance set for 20:00 was significantly delayed, and inquiries to staff went unanswered. The setup only began at 21:30. Additionally, some staff behavior with guests was unprofessional and inappropriate.
Stayed 5 nights in Dec 2025

10/10 Excellent

Atahualpa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained hotel. Food was tasty and the rooms are very cleaned
Stayed 4 nights in Dec 2025

10/10 Excellent

Ghazaleh Tabrizi

Stayed 3 nights in Oct 2025

10/10 Excellent

Sheldon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was wonderful. The layout was easy to navigate and you are never far from anything. Being shared access with the family side the stay is what you make it. You can go to the other side and be a part of the entertainment or stay on the adult side all day and relax. We loved it. Highly recommend and will be returning to this resort.
View from the room
Sushi night
Rooftop pool!
Stayed 7 nights in Dec 2025

10/10 Excellent

Christina

Stayed 7 nights in Dec 2025

10/10 Excellent

David, Georgetown

Liked: Cleanliness, amenities, property conditions & facilities
The resort was great overall. The facility and rooms were kept clean, the food was good and the alcohol kept flowing. However, the staff made our visit amazing. Everyone was so friendly and always ensuring you were having a good time. If you go to Serenade all suites make sure you meet the enetertainment staff; Shark,Chola and Nutella) Alberto was great at the buffets making sure all was organized and the pool bartenders; Louis, Kerlin, Oscar and Omar were awesome. The staff made our vacation so much fun, definitely going back.
Garden view swim up was well worth it. Quiet evenings in room and walk around to pool side for entertainment events
Stayed 7 nights in Dec 2025

8/10 Good

Clifton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Resort is well maintained, staff and service lack friendliness and speed of service and tipping didn’t help, 1 decent night of entertainment but all other entertainment was lackluster, food is sustenance but nothing to brag about, alcohol runs out often at busy bars, Adult side was calm, Family side had more action, Disco was decent, hot tubs on the balcony do not have heaters so draining/filling is required and the fill spigot is standard flow, DO NOT go to the clinic if sick, staff is not trained for basic medical care.
Stayed 5 nights in Dec 2025

6/10 Okay

Edward John

Liked: Cleanliness, property conditions & facilities
Room was great plenty big staff was friendly. Food was terrible very small portions in restaurants. Buffet was ok but food was often cold. They didn't know what ice tea is at all. Place was large alot of walking. Massage in spa was awful overpriced in middle of my massage she left for 5 min to go to bathroom ruined the mood. Never have I had that happened in my life. One pool was for elite if you paid extra you could go in that pool. Jacuzzis did work at main pool or in the spa no attempt was being made to fix them. Drinks were ok no entertainment to speak of at nite. Would I come back to this resort no way.
Stayed 7 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect honeymoon here! Our first time at an all inclusive - we enjoyed going to all the restaurants and especially enjoyed the rooftop bar and pool that staying on the adults side gives you access to. Our bathroom door latch was broken and there are definitely areas that could use some maintenance upkeep, however overall we found the staff to be super friendly and happy to help, the food and drink options good, and the atmosphere relaxing just like we wanted! Would recommend the swim up room - that was wonderful to have our own pool to retreat to if we needed a break from the common areas.
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Stayed 5 nights in Nov 2025

8/10 Good

Devleta

Stayed 7 nights in Dec 2025

8/10 Good

jasmina

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2025

4/10 Poor

David M

Liked: Amenities
I had to call to get my room cleaned and mini bar refilled . Staff was more interested talking among themselves than tending to the customers. Ordered a beer with the pool waiter 20 minutes went by and I had to go get it myself. When I got to the bar he was just there conversating with a coworker and when he saw me he turned the other way. Staff wasn’t to friendly. The resort wasn’t that busy to be ignored by the that waiter. It happened multiple times on different days.
Stayed 7 nights in Nov 2025

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2025

6/10 Okay

Joana

Stayed 7 nights in Dec 2025

8/10 Good

Charles

Stayed 5 nights in Dec 2025

8/10 Good

Cosmin Dumitru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the property is well maintain. I suggest hallways to rooms to be painted and power wash black spots on various locations of the extery facades.
Stayed 7 nights in Nov 2025

8/10 Good

Tammy Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room on arrival did not have bath towels and it had half drunken sodas in the mini refig. The nightlife was poor. Most people were just sitting around playing cards. The pools were great and beach was pretty good. Bars were great to get drinks. Service at buffet was terrible, hard to get drinks of any kind and food was ok not great. Specialty Restaurants were good for food and service but you're limited on how many reservations you can make per stay. Loved La Palapa was great for lunch and dinner. We enjoyed the poke bowl for lunch almost every day.
Stayed 7 nights in Nov 2025

6/10 Okay

Weslley

Stayed 5 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
The room was clean. The service was not that great and they barely clean the rooms when they’re doing maid service. The food selection was good and our package allowed us access to both sides of the resort. The property itself was beautiful and relaxing and had some fun activities. The staff do not tell you much about events or access to things that you have. it also felt very safe as the staff and security made sure when you were leaving and coming back if you left the resort.
Stayed 7 nights in Dec 2025

6/10 Okay

Roxanne

Liked: Property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Laura Noemi

Travelled with partner
Liked: Cleanliness
Very nice but service tended to be slow and limited food choices. Had fun.
Stayed 4 nights in Dec 2025

8/10 Good

Valerie

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Food overall good but some cut backs from prior visit 2 years ago. Room cleanliness needs improvement and believe maid replaced towels with used ones on two occasions.
Stayed 7 nights in Nov 2025

8/10 Good

Ralph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and service. Staff very accommodating and polite.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bogumila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Evrythink was great
Stayed 7 nights in Dec 2025