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Sunseeker Resort Florida Gulf Coast, Curio Collection Hilton

4.0 star property

Photo gallery for Sunseeker Resort Florida Gulf Coast, Curio Collection Hilton

2 outdoor pools, open 8:00 AM to 8:30 PM, pool cabanas (surcharge)
Creator video
Coffee/tea maker
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available

Explore the area

View map
5500 Sunseeker Way, 785, Punta Gorda, FL, 33980
  • Place, Fishermen's Village
    ‪5 min drive‬
  • Place, Port Charlotte Beach Park
    ‪7 min drive‬
  • Place, Peace River Wildlife Center
    ‪10 min drive‬
  • Airport, Punta Gorda Airport (PGD)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Balcony

Room, 1 King Bed, Corner

  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony

  • 37 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

  • 37 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Balcony (Hearing)

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Harbour View

  • 37 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Coffee and/or coffee maker

Room, 2 Queen Beds, Corner

  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Harbour View

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Harbour View

  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Villa)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds (Villa)

  • Harbor view
  • Sleeps 10
  • 5 King Beds

View all photos for Suite, Multiple Beds, Accessible, Bathtub (Mobility & Hearing)

Coffee/tea maker

Suite, Multiple Beds, Accessible, Bathtub (Mobility & Hearing)

  • Harbor view
  • Sleeps 10
  • 5 King Beds

View all photos for Suite, Multiple Beds, Accessible (Hearing)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Suite, Multiple Beds, Accessible (Hearing)

  • Harbor view
  • Sleeps 10
  • 5 King Beds

View all photos for Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Punta Gorda

When you stay at Sunseeker Resort Florida Gulf Coast, Curio Collection Hilton in Punta Gorda, you'll be next to a golf course, within a 5-minute drive of Fishermen's Village and Military Heritage Museum. .This golf resort is 3.6 mi (5.8 km) from Port Charlotte Beach Park and 6.9 mi (11.1 km) from Peace River Botanical & Sculpture Gardens.
View more Resorts in Punta GordaOpens in a new window

What's nearby

  • Charlotte County Historical Center - 18 min walk - 1.6 km
  • Gilchrist Park - 2 min drive - 2.4 km
  • Fishermen's Village - 5 min drive - 4.4 km
  • Port Charlotte Beach Park - 7 min drive - 6.0 km
  • Peace River Wildlife Center - 10 min drive - 9.1 km

Getting around

  • Punta Gorda Airport (PGD) - 13 min drive

Restaurants

  • ‪7 Brew - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Mercer's Fresh Roasted Coffees - ‬13 min walk

About this property

Sunseeker Resort Florida Gulf Coast, Curio Collection Hilton

Waterfront resort with 7 restaurants and 2 outdoor pools
Sunseeker Resort Florida Gulf Coast, Curio Collection Hilton offers 785 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch Smart televisions come with digital channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lorelei Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
Make yourself at home in one of the 785 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Digital television is provided for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 hot tubs, and a 24-hour fitness center. This resort also features concierge services, gift shops/newsstands, and a hair salon.
Grab a bite to eat at one of the resort's many dining establishments, which include 7 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 9 bars/lounges or 2 poolside bars. To-go breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Punta Gorda? This resort has 60000 square feet (5574 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Sunseeker Resort Florida Gulf Coast, Curio Collection Hilton has 7 restaurants on site.

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (USD 25 per night; includes in/out privileges)
  • Covered valet parking on site (USD 32 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 poolside bars
  • 7 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room cot
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Computer station
  • Conference centre (60,000 square foot of space)

Outdoors

  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Built in 2023
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Sunseeker mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 43.68 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 6 to 20 per person
  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Airport shuttle fee per child: USD 15.00 (one-way)
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:30 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Sunseeker Charlotte Harbor
Sunseeker Resort Charlotte Harbor Resort
Sunseeker Resort Charlotte Harbor Punta Gorda
Sunseeker Resort Charlotte Harbor Resort Punta Gorda

Reviews

Sunseeker Resort Florida Gulf Coast, Curio Collection Hilton Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 1234 out of 1597 reviews
Rating 8 - Good. 187 out of 1597 reviews
Rating 6 - Okay. 78 out of 1597 reviews
Rating 4 - Poor. 48 out of 1597 reviews
Rating 2 - Terrible. 50 out of 1597 reviews

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a local and this is the best way to escape. The facilities are immaculate, just like it was still brand new. It's slow season here, I can't tell except for fewer guest. They remain fully staffed and everywhere I look staff is busy, friendly and friendly efficient. The relaxation felt here is worth the price. It's about my sixth time. I'll be back.... Have to check out all the different suites!!
Stayed 1 night in Aug 2025

4/10 Poor

Darrel

Stayed 4 nights in Jul 2025

10/10 Excellent

Jon Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but Sweet

This brand new hotel is beautiful. We had a quick overnight day so we didn’t get a chance to use all of the facilities but we will return.
Sunset at the rooftop pool
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property. The quality has not diminished over time. Same excellence offered no matter what's going on with exchange of ownership. I'm a local and have returned quite a few times. I'll definitely be back. Now I'm booking rooms that are different. The one bedroom suite is amazing! Appliances are commercial grade. Cutest bottle of dish soap I've ever seen in my life. I've been exploring the property more during this visit and I've been wowed more times than I can remember. The decor, artwork ... Just an overall attention to detail that continues to show. It's become a go to for relaxation locally.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ophelia, Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice. We enjoyed the pool. The restrooms are clean. Our room was excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, clean and great amenities

Beautiful and clean hotel! Bed was comfortable and room was spacious. Resort had awesome amenities and wonderful views of the bay. All of the food we had at the resort was delicious. The spa was superb…the best facial I’ve ever had! All of the personnel we encountered was very friendly and helpful!
Great view and delicious drink!
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Travelled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and amazing rooms!
Stayed 2 nights in Aug 2025

10/10 Excellent

zoe

Stayed 2 nights in Jul 2025

10/10 Excellent

Leighann

Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Stayed 2 nights in Aug 2025

10/10 Excellent

Shan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay staff is awesome brick and daisy bar tenders are awesome! Valet is awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Yelaine

Stayed 2 nights in Aug 2025

8/10 Good

Felix

Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia, Clearwater Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this staycation. The facilities were fabulous and so many wonderful places to eat. The fan is the room was an unexpected spectacular addition to the comfort in the room. My only complaint is that the shampoo/conditioner/body soap dispensers were empty in my bathroom. Good thing I always bring back up!
Stayed 1 night in Aug 2025

10/10 Excellent

Saterika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water wouldn’t get hot for about an hour or so but other then that it was a very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jill L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have really no complaints of this resort! Excellent vacation. The pull out bed was rather uncomfortable for my son.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, will be back during the week. Weekends a bit much…
Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a suite facing the road and there was a lot of traffic noise overnight. Woke us up a couple of times.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherwood

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent resort. Really Beautiful. Lots of food and beverage options. Pricing was very fair of Room and food. Room was in perfect condition. All of the staff was so very nice and helpful. Pools were spectacular. I hope pricing remains fair in the future.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jacqueline, Fort Myers

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We checked in for a 1 night stay and Jacob at the desk wrote down the wrong room number. There was a long line at reception so I downloaded the app and after some investigation found out our room number. We had lunch and tried to find space at the main pool which was packed so we went tot the adult pool which was also fully booked and there was no where to sit. The pool staff just basically said sorry and there was nothing to do. We spoke with Amanda and Stephanie at the front desk and they said there is nothing they can do and there really is not anything else to do there on a hot summer day so after 2 hours at the hotel, mostly eating lunch, we checked out. We asked for a refund as the property could not accommodate us with even 1 pool lounge chair, even if we paid extra. They did not offer any refund. Will not be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Amauris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for family
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

jeremiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Amazing place to stay

Had a little issue and management was all over it. They handled the issue and followed up. Great place, great customer service and we will return for sure.
Stayed 5 nights in Jul 2025