Excellence Coral Playa Mujeres - Adults Only All Inclusive

5.0 star property

Photo gallery for Excellence Coral Playa Mujeres - Adults Only All Inclusive

Imperial Suite with Private Pool + Spa Ritual | Beach/ocean view
Property video
Excellence Club Junior Suite Pool View + Spa Ritual | Garden view
Excellence Club Honeymoon Suite With Private Pool
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included

Explore the area

View map
Prol. Bonampak S/N Mz. 1 Lt.10 Sm 3, Condominio Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪9 min walk‬
  • Place, Mujeres Beach
    ‪11 min walk‬
  • Place, North Beach
    ‪49 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

Junior Suite Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Junior Swim-Up Suite Pool View

7.4 out of 10
Good
(3 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite With Private Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite W/ Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Terrace Suite With Plunge Pool Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite With Private Pool

8.0 out of 10
Very good
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Suite Partial Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Suite With Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite W/ Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Imperial Suite With Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Imperial Suite Two-Story Rooftop Terrace Suite W/ Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Suite With Private Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite W/ Private Pool Partial Ocean View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Sam

With a stay at Excellence Coral Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres), you'll be a 1-minute drive from Playa Mujeres Golf Club and 14 minutes from Ultramar Ferry Puerto Juárez. .This all-inclusive property is 8.7 mi (13.9 km) from Cancun Mall and 10.6 mi (17 km) from Playa Tortugas.

What's nearby

  • Playa Mujeres Golf Club - 9 min walk - 0.8 km
  • Mujeres Beach - 11 min walk - 0.9 km
  • La Isla Shopping Mall - 38 min drive - 30.2 km
  • Isla Mujeres Ferry Terminal - 48 min drive - 11.6 km
  • North Beach - 49 min drive - 11.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Isla Blanca - ‬14 min walk
  • ‪Lobby Bar - ‬15 min walk
  • ‪Xtra Time - ‬17 min walk
  • ‪Poseidon - ‬5 min drive
  • ‪Capricho - ‬15 min walk

About this property

Excellence Coral Playa Mujeres - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence Coral Playa Mujeres - Adults Only All Inclusive offers 503 air-conditioned accommodations with free minibar items and laptop-compatible safes. 65-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miilé Spa has 15 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 503 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and bidets. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at Raices, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 3 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Raices - This restaurant specializes in Mexican cuisine.
Kanpai - This restaurant specializes in Asian cuisine. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine. Open daily.
Zenith - This restaurant specializes in international cuisine. Open daily.
The Lubster House - This restaurant specializes in seafood. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 16 bars/lounges
  • 16 restaurants
  • 3 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Chez Isabelle
  • Kanpai
  • Raices
  • The Lubster House
  • Zenith

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Scuba diving
  • Snorkelling
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Excellence Coral Playa Mujeres
Excellence Coral Playa Mujeres Adults Only All Inclusive

Excellence Coral Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 370 reviews
Rating 8 - Good. 63 out of 370 reviews
Rating 6 - Okay. 26 out of 370 reviews
Rating 4 - Poor. 7 out of 370 reviews
Rating 2 - Terrible. 12 out of 370 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

maria poutous

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice
Stayed 5 nights in Oct 2025

8/10 Good

Ahn, Humble

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort is excellent, the room we stayed in was nice, clean, and AC was cold. I thoroughly enjoyed the private pool. The staff as with any resort are super nice. Notable servers are Andrew, Eric, Raul, Iran, (Jose, Salvador, Kenneth at the beach area). All of the concierge/welcoming committee area excellent. Shot out to Eduardo for making check in fun. My on complain room service working hours was all over the place. People would come by the room through out the day and night to clean the room verse a set time to do all at once. Also the mini bar was filled up with alcohol that I do not drink or like. Considering I paid for the Excellence upgrade, I (guests) should have option to select our own alcohol or higher/premium brands. Lasty, food was also very good for all inclusive package, much better than most other resort I've been to.
Stayed 5 nights in Oct 2025

4/10 Poor

Robert

Business traveller
Disliked: Amenities, property conditions & facilities
This is a hotel that is ok for a few days escape . Outside the hotel its a ghetto , two walls of security. If you dont want to leave a hotel its fine . Rooms are nice but no international tv 2 american channels FOX and CNN but very poor for a full of Americans. I speak spanish and I found it boring. Major flaw is the food its 3 star level. We found one decent restaurant Lobster Restaurant best service and food . The rest are very poor level.The Mexican restaurant , terrible slow service and I wouldnt give th food to my dog. The breakfast is ok but really the croissants are not fresh and the bread is poor quality . Butter is margarine 5 star no way. I had a better croissants on a Swiss Air Flight two days later. I dont get how bad the food is and everyone loves it. They are wrong. Dont go here for the food . If you want time with people getting drunk playing Volleyball its perfect. Hardly any evening entertainment , which was very poor considering you cant leave the hotel. Would never return .
Stayed 4 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely BEAUTIFUL resort! This was our second visit and we stayed in the same room, Excellence Club Beachfront 2 story Honeymoon Suite. Extremely clean, bed very comfortable, huge rainfall shower and spacious walk in closet, jacuzzi on balcony is open concept, and a large plunge pool on the rooftop. The views were amazing! Food at the resort is fantastic and every restaurant is a unique experience with the cuisine and ambience. The service from the staff is top notch! We will be returning to Excellence Coral as soon as we can!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kianah, Baltimore

Stayed 3 nights in Jul 2025

8/10 Good

Jonathan

Stayed 4 nights in Oct 2025

8/10 Good

Harmit Singh

Travelled with partner
Liked: Cleanliness
Good restaruants
Stayed 4 nights in Oct 2025

6/10 Okay

Evelyn

Stayed 6 nights in Oct 2025

8/10 Good

Simone, beack park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New resort. Very nice and clean. Upgraded rooms worth it. Hot tubs didn’t work :(
Stayed 4 nights in Oct 2025

10/10 Excellent

mirena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness
New modern facilities. Lots of pool and beach chairs so no rush to get down early. Restaurants were all good, but limited menus.
Stayed 7 nights in Oct 2025

10/10 Excellent

kevin

Stayed 7 nights in Oct 2025

6/10 Okay

Delroy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
THE FOOD IS TERRIBLE. Everything else about the property was great especially the staff. The food is horrible and you need to fix that.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Juventia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 4 nights in Oct 2025

10/10 Excellent

Arshvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all around.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 7 nights in Jul 2025

10/10 Excellent

SHIYUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop private pool is on point!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we satisfied
Stayed 3 nights in Sep 2025

8/10 Good

NATHAN

Liked: Cleanliness
Disliked: Staff & service
I liked the curb appeal and aesthetic of Coral. It was definitely evident that it was newly constructed. We just felt that the staff and their service was at times inconsistent. I don’t want to go into detail about that because it seems unfair to. There was a lot of staff members and many and most did a great job. Some parts and aspects of the hotel seemed confusing and miscommunicated… some parts felt over explained and other parts under explained - we didn’t really appreciate the fact that some aspects of the hotel were blocked essentially by what I’d call a “paywall” - it’s described as an all-inclusive experience but when you get there, our receptionist explained something along the lines of “there is a VIP program which gets you a room with a pool and access to more services but well, you already have a pool room and we are actually at capacity for the VIP so you don’t need it” I was like, “oh ok” it just so happened to be the first restaurant my family and I try to eat at is yes, VIP. So it just doesn’t feel good to get that kind of treatment after your fly into MX, go through customs, take a cab and then get where you want to be and get told “no” it’s a bit odd for an all-inclusive. And then the next day on the phone, they switched the narrative and said, “oh no, you have full access except for this one restaurant” overall, it felt a bit convoluted at times.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

2/10 Terrible

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Allan the staff guy was awesome!! Food was good. Would come again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean. The best Excellence resort we've stayed at, we've been to almost all of them including Finest as well. The room was very comfortable, was cleaned twice daily and restocked. We enjoyed all of the dining options, favorite was Chez Isabelle (French) - an outstanding fine dining experience with chic ambiance. For lunch we enjoyed Agave (Mexican), Lobster house and Oregano (Italian). Kitchen table served excellent buffet for breakfast. We also dined at The Grill (excellent), Raices (Mexican - excellent) and Milo (Greek - excellent). Service at all restaurants was exceptional. Cannot comment on any drinks as we did not visit the bars but people looked like they were enjoying themselves. Coffee shop was nice with good drink and snack options and also tasty ice cream. Pools were heated and never felt crowded. The beach is nice, comparable to other parts of Playa Mujeres beach. Water was warm in October and we were in the ocean daily. Great gym, used it daily, has lots of equipment and machines. Entertainment was ok, nothing special but we didn't need it. Would definitely like to come back here, great resort and a fantastic addition to this beach strip.
Stayed 5 nights in Oct 2025

10/10 Excellent

George John

Travelled with partner
The resort was great! American Airlines lied to us- never again!!!
Stayed 3 nights in Oct 2025