See all properties
Save

SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

Indulge 1 Bedroom Suite | View from room
Property video
3 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Ultramar Ferry Puerto Juárez
    ‪7 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Delight King

Free minibar, in-room safe, desk, laptop workspace

Delight King

8.8 out of 10
Excellent
(12 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View Two Queen

Beach/ocean view

Delight Ocean View Two Queen

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Indulge 1 Bedroom Suite

Indulge 1 Bedroom Suite

Indulge 1 Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Delight Two Queen

Free minibar, in-room safe, desk, laptop workspace

Delight Two Queen

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite King

Free minibar, in-room safe, desk, laptop workspace

SLS Elite King

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Family Style Two-Bedroom

Free minibar, in-room safe, desk, laptop workspace

Delight Family Style Two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for SLS Elite Two Queen

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Two Queen

  • 50 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop Two Queen

Terrace/patio

SLS Elite Ocean View Rooftop Two Queen

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for SLS Elite Ocean View Rooftop King

Terrace/patio

SLS Elite Ocean View Rooftop King

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

Luxuriate Two Bedroom Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Captivate Swim-Out Two Queen

View from room

Captivate Swim-Out Two Queen

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Euphoria Suite King

Euphoria Suite King | View from room

Euphoria Suite King

  • 71 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Captivate Swim-Out King

View from room

Captivate Swim-Out King

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for SLS Elite Specialty Suite

Free minibar, in-room safe, desk, laptop workspace

SLS Elite Specialty Suite

  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Captivate Swim-Out Family Style two-Bedroom

View from room

Captivate Swim-Out Family Style two-Bedroom

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Euphoria Corner Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Ocean View King

  • 83 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Delight Ocean View King

Beach/ocean view

Delight Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Euphoria Corner Suite Marina View King

Free minibar, in-room safe, desk, laptop workspace

Euphoria Corner Suite Marina View King

  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Finest Playa Mujeres by The Excellence Collection - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.5 out of 5, Wonderful, 1,431 reviews
The price is NZ$698
includes taxes & fees
30 Sept - 1 Oct
Finest Playa Mujeres by The Excellence Collection - All Inclusive

About the area

Punta Sam

Located in Punta Sam (Playa Mujeres), SLS Playa Mujeres – ALL Inclusive Collection is within a 15-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. .This all-inclusive property is 9.5 mi (15.2 km) from Langosta Beach and 10.6 mi (17.1 km) from Tortuga Beach.

What's nearby

  • Ultramar Ferry Puerto Juárez - 7 min drive - 6.5 km
  • Langosta Beach - 19 min drive - 16.2 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km
  • Dolphin Discovery - 48 min drive - 11.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • Restaurant Flamingos
  • ‪The Rooftop - ‬14 min walk
  • ‪The Deli - ‬11 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪El Suspiro - ‬7 min drive

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Luxury property on the beach, with 3 outdoor pools
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and espresso makers. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a marina are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ciel SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 498 air-conditioned rooms featuring free minibar items and espresso makers. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools or 2 hot tubs, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 18 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Visit one of the 5 bars/lounges, 3 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Punta Sam? This property has 8719 square feet (810 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
SLS Playa Mujeres – ALL Inclusive Collection has 18 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants
  • 2 poolside bars
  • 3 beach bars
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Golf carts
  • Karaoke
  • Kayaking
  • Nightclub
  • Paddleboard
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Wine tasting room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (8,719 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Reviews

SLS Playa Mujeres – ALL Inclusive Collection Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 463 out of 647 reviews
Rating 8 - Good. 91 out of 647 reviews
Rating 6 - Okay. 51 out of 647 reviews
Rating 4 - Poor. 17 out of 647 reviews
Rating 2 - Terrible. 25 out of 647 reviews

Reviews

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria Gabriela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Experience for the Whole Family – SLS Playa Mujeres We had such an amazing time at SLS Playa Mujeres! This place is perfect for bringing family and friends—relaxing, welcoming, and filled with truly exceptional service. Ramiro and Dayana at Verde (the juice bar) were absolutely wonderful. They treated us like family and made us feel so at home. The protein smoothies were delicious, and the fruit was fresh and full of flavor. Their kindness and attention to detail made every visit special. Alejandra gave us the most wonderful service. She was amazing—so professional, attentive, and warm. We truly appreciated the way she went above and beyond to make our experience smooth and enjoyable. We also want to thank Jahir at The Press (coffee shop), who prepared our coffee each morning just the way we liked it. His friendly attitude and consistency added such a lovely touch to our mornings. We can’t forget to mention the Sculpt fitness area—it was spotless, beautifully maintained, and the staff there were incredibly kind and attentive. It made it so easy and enjoyable to stay active during our stay. From start to finish, we felt completely spoiled—in the best way! Thank you to everyone at SLS Playa Mujeres for making our stay so memorable. We can’t wait to return!
Stayed 4 nights in Jun 2025

4/10 Poor

Kaila

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was nice but the water wasn’t as blue as it showed! Only can get drinks from 10 am - 6 pm , and the activities they said that were included , were not. Towards the first buildings and kid area it smells like sewer. Food is okay, I was sick for a few days in the beginning of trip
Stayed 7 nights in May 2025

8/10 Good

Sari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesone
Stayed 6 nights in Jun 2025

10/10 Excellent

Mai phuong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone is very friendly and their foods is great and their service is above and beyond
Stayed 7 nights in Jun 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is new and very modern. Their food, drinks, service were amazing. We loved our stay here!
Stayed 7 nights in Jun 2025

8/10 Good

Elsa Juana Jimenez

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property is good but for the time it has been open it seems very destroyed. rooms no clean
Stayed 5 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Brandi Martinez

Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel was in great condition with a sleek look and beach was pretty clean during our whole stay!!!!
Stayed 3 nights in Jun 2025

8/10 Good

Rodrigo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: The facilities are stuning, service cordial most of the time, food overall 10/10 with many options to pick from, drinks well done with lots of variety, gyms are amazing, adults pool had a great vibe with lounge style of music and plenty of recliners. Cons: Service still adjusting which is evident in the restaurants where service tended to be slow, mix orders or just forget about us, waitresses usually group and chit-chat forgetting customers (this happened in all restaurants throughout my stay), there is no exterior fans so the heat is unbearable - had to cancel reservation at the italian restaurant-, and it gets pretty loud in common areas because of children - particularly restaurants and rooms hallways, beach with lots of seaweed (Jun), but not the hotels fault. Overall, good choice for the price, which went already up. Thus, for my trip in July going to another one only adults at a better price, but similar style.
Stayed 5 nights in May 2025

10/10 Excellent

Lewis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic in every department
Stayed 6 nights in May 2025

8/10 Good

Juan

Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the line property, friendly staff, amazing bars and several dining options.. definitely highly recommended.
Stayed 4 nights in Jun 2025

10/10 Excellent

Neil

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the food and service
Stayed 4 nights in Jun 2025

8/10 Good

Suma Bharathi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Luis Osorio

Liked: Cleanliness, amenities
Stayed 7 nights in May 2025

8/10 Good

Yisel De la

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed here with a big group of friends and family—11 adults and 8 kids under 6—and overall, the experience was fantastic! The service stood out thanks to amazing staff members like Ana at the Market buffet, Romeo at Caracol, Christian at the Bungalow, Arturo at Filia, and the incredible beach and pool servers who kept everyone happy and hydrated. Special shoutout to Mauricio, our butler, who went above and beyond to help us coordinate dinner reservations for our large group, even through three birthday celebrations. The beach was a dream—clear, calm, and peaceful. The location is ideal, and the amenities were solid, especially the awesome waterpark (a big hit with the kids!) and the adorable kids club with a fun outdoor play area. There were also shows almost every night, special shoutout to a music band that played our last night there and made us danced with its fun lead singer Gloria. We enjoyed delicious lunches at Cleo, where fresh fish and grilled seafood were a standout, and also loved grabbing food at The Bungalow by the beach. If you go, don’t miss Filia—the Italian food there was top-notch.The family pool was a bit on the small side considering is for families. A couple of downsides: one night we were seated on the terrace at Union, and the heat made it tough to enjoy enjoy the meal—Jonathan, our waiter, was the highlight for trying to get us through it quickly and kindly. And one evening our jacuzzi was scalding hot, which was a safety concern.
Stayed 7 nights in May 2025

10/10 Excellent

Marriyam

Stayed 4 nights in May 2025

10/10 Excellent

PRINCCESS SARNIA BIANCA MARRYSHOW

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Food & Allergy Care Each meal, especially breakfast, offered a wide variety of options from traditional Mexican dishes to plant-based items, fresh juices, pastries, and made-to-order stations. What truly stood out was how well the resort accommodated food allergies. Service & Responsiveness From check-in to check-out, the staff were warm, professional, and proactive. Housekeeping, concierge, room service, and poolside staff were quick to respond and always respectful. Cleanliness Our room was refreshed daily, with fresh linens and well-stocked amenities. Housekeeping was consistent and efficient, always working quietly and without disruption. Shared spaces like the lobby, hallways, pool area, and restaurants were spotless.
Stayed 3 nights in May 2025

10/10 Excellent

Minh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, and felt safe. The food was great. All the staff were efficient and kind. 10/10
Stayed 7 nights in May 2025

8/10 Good

Franco

Stayed 4 nights in May 2025

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is exceptional! The food was amazing, the amenities were top tier and the resort was so beautiful. The only area for concern is how hot the stone walkways become in the day and poor markings for ledges and steps, making the resort a little pit of a trip hazard. Grip tape or a reflective strip could make a world of a difference. Special kudos to the following people who were awesome during our stay. Mario concierge bell hop Jamba (spelling?) entertainment supervisor Francisco at Cleo Fi’Lia server, Juan Carlos Twiggy server Roberto Carlos at Union
Stayed 3 nights in May 2025

10/10 Excellent

Josue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best all inclusive resort I’ve ever stayed at 10/10
Stayed 4 nights in May 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great New All Inclusive

Very beautiful, relaxing and attentive staff. I got the Elite package, I recommend it for people who enjoy the spa as it comes with 1 day pass for their beautiful spa, and an assigned butler that helped with reservations to all the restaurants we wanted (amazing food at Caracol and Union) Also comes with in room dining which was convienent. A lot of bars to check out, such as a cigar bar, speakeasy, sports bar and more! I absolutely loved that we had day beds by the pool and beach reserved for Elite guest. We are definitely planning on going back, might skip on the Elite package next time due to the price but definitely worth it. The staff was simply amazing!!
Stayed 4 nights in May 2025