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Secrets Playa Mujeres Golf & Spa Resort

4.5 star property

Photo gallery for Secrets Playa Mujeres Golf & Spa Resort

2 outdoor pools, pool umbrellas, pool loungers
9 restaurants, breakfast, lunch, dinner served; international cuisine
Sports facility
Terrace/patio
Preferred Club Master Suite Ocean View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Lote RTH-7-PM-II, Playa Mujeres, Lote 1, Mza 1, SM 3, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪11 min walk‬
  • Place, Mujeres Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪50 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

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About the area

Punta Sam

With a stay at Secrets Playa Mujeres Golf & Spa Resort in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This beach resort is 7.7 mi (12.4 km) from North Beach and 16.2 mi (26 km) from La Isla Shopping Mall.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Playa Mujeres Golf Club - 11 min walk - 1.0 km
  • Mujeres Beach - 3 min drive - 2.1 km
  • Isla Mujeres Ferry Terminal - 49 min drive - 11.9 km
  • North Beach - 50 min drive - 12.2 km
  • Dolphin Discovery - 53 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Kulinarium Riu Latino - ‬2 min drive
  • ‪Velvet - ‬20 min walk
  • ‪Isla Blanca - ‬4 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Xtra Time - ‬7 min walk

About this property

Secrets Playa Mujeres Golf & Spa Resort

Secrets Playa Mujeres Golf & Spa Resort offers 42 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Punta Sam resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, an outdoor tennis court, and complimentary bicycles. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Secrets Spa by Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Guests under 17 years old are not allowed in the spa.
Make yourself at home in one of the 42 guestrooms featuring iPod docking stations and free minibar items. Rooms have private furnished balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this resort include wireless internet access (surcharge), concierge services, and an arcade/game room.
Enjoy international cuisine at Market Cafe, one of the resort's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the swim-up bar or one of 7 bars/lounges, or 2 poolside bars. Breakfast is available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Market Cafe - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch.
Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner.
Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Breakfast available for a fee
  • 2 poolside bars
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Market Cafe
  • Oceana
  • Portofino
  • Seaside Grill

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1300 per accommodation, per day
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (January 1) Gala Dinner per adult: MXN 1018.00
  • New Year's Day (January 1) Gala Dinner per child: MXN 742.00 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 1300 per accommodation, per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Secrets Playa Mujeres Golf Resort Todo Incluido
Secrets Golf Resort Todo Incluido
Secrets Playa Mujeres Golf Todo Incluido
Secrets Golf Todo Incluido
Secrets Playa Mujeres & Spa
Secrets Playa Mujeres Golf Spa Resort
Secrets Playa Mujeres Golf & Spa Resort Resort
Secrets Playa Mujeres Golf & Spa Resort Punta Sam
Secrets Playa Mujeres Golf Spa Resort Todo Incluido
Secrets Playa Mujeres Golf & Spa Resort Resort Punta Sam

Secrets Playa Mujeres Golf & Spa Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 16 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Great food, good drinks and the best staff, everyone gave their best in order to gave you the best service.
Stayed 4 nights in Nov 2021

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food, no reservation required at restaurants

Food was excellent with many different restaurants to choose from and no reservation required. Beautiful pool and beach area with plenty of beach chairs available. Very clean and every effort taken to be Covid safe. Enjoyed our stay and will go back!
Stayed 2 nights in Feb 2021

10/10 Excellent

LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelentes instalaciones, los alimentos muy deliciosos, las atenciones del personal excelente
Stayed 4 nights in Oct 2018

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodidad y atención

Las instalaciones están en buen estado, el trato del personal es excelente y las comidas están muy ricas en los diversos restaurantes que tiene el hotel, puedes disfrutar de restaurantes del hotel vecino Dreams, en la playa el servicio es muy bueno, y cómodo . En general personal, instalaciones y comida excelentes
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la actitud del personal, ya que en todos lados tenían una gran disposición y actitud, además de eficiencia. Es obvio que es algo que trabajan con consciencia y se nota. No me gustó el aire acondicionado, ya que el estándar del hotel es de 20 grados (C°) y yo estaba incómodo con esta temperatura. Me hubiera gustado poder controlar más la temperatura y poder reducirla un poco más, sin que hubiera un límite establecido por el establecimiento.
Stayed 4 nights in Jan 2021

10/10 Excellent

Fernando, Edo de México

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenos todos los servicios excelente calidad y buena comida para regresar
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que nos hospedamos en este hotel, todo es excelente. Si buscas relajarte , descansar, tener momentos tranquilos y románticos, aquí es el lugar.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buenas tardes estubo exclente solo las actividad no fueron de mi agrado
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comida muy mala

La comida fue pésima. Los platos fríos, sabor malo, porciones irreales. Por ejemplo, los platos con carne de res, siempre eran con carne muy dura. Poquititos, contaban las piezas de pan para ensalada que te daban.
Stayed 4 nights in Apr 2019

10/10 Excellent

Juan, Mexicali, mx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion master con alberca privada es lo mejor, los alimentos muy gourmet, tambie se entiende que la mayoria de los clientes sean americanos y deberian de considerar con mas potencial al cliente nacional
Stayed 3 nights in Mar 2019

10/10 Excellent

José, Tlaxcala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como siempre excelente atención y todo muy bien, el personal amable y los alimentos de buena calidad
Stayed 3 nights in Nov 2018

10/10 Excellent

Luis armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Todo muy bien gracias
Stayed 3 nights in Nov 2018

10/10 Excellent

Israel, Ciudad Juarez, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy muy agradable, excelente servicio, una gran oportunidad para conocer gente de otras partes del mundo
Stayed 4 nights in Oct 2018

8/10 Good

Carlos, Quintana Roo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, casi excelente

El hotel es todo lo que se espera, aunque en relación con otros hoteles de la cadena secrets se queda un poquito atrás, pero creo que la atención del personal es lo destacable y la comida es lo que hace que no tenga un 10, la comida de la alberca (snack) es pobre en cuando a su ejecución, sabor y presentación.
Stayed 1 night in Sep 2018

8/10 Good

jorge e

Liked: Cleanliness, staff & service

Excelente ubicación buenas instalaciones

Falta potencia del aire acondicionado en los cuartos y como todo incluido falta calidad en los alimentos
Stayed 4 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel muy bueno en general, Playa llena de sargaso

El hotel en general bien, solo que el personal de recepción trata mucho mejor al extranjero que al Mexicano. Hay mucha diferencia en el trato.
Stayed 1 night in Jul 2018

10/10 Excellent

Danny, Queretaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Me bastaron solo dos días en este hermoso hotel ora valorar lo que es realmente un trato amable que ya no se encuentra en cualquier lugar. Las instalaciones están de primer mundo y la Comida es deliciosa.
Stayed 1 night in Apr 2018

10/10 Excellent

JRZ, leon gto mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel y hermosa playa

Excelente hotel all inclusive, muy buena calidad de alimentos y bebidas y hermosa playa en una zona que aún no está muy desarrollada, para viajeros que buscan tranquilidad es una excelente opción.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Excelente servicio, muy buenas instalaciones y el personal muy amable. El room service delicioso! Excelente opción para viajar con pareja
Stayed 6 nights in Dec 2017

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel !!

Excelente hotel en todos los sentidos
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017