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Royal Hotel, Bar & Grill

3.0 star property

Photo gallery for Royal Hotel, Bar & Grill

Terrace/patio
Garden
Family Triple Room with River View
Bar (on property)
Games room

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View map
London Road, Purfleet, England, RM19 1QA
  • Place, Rainham Marshes
    ‪4 min walk‬
  • Place, Lakeside Shopping Centre
    ‪6 min drive‬
  • Place, Bluewater Shopping Centre
    ‪10 min drive‬
  • Airport, London (STN-Stansted)
    ‪46 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Cottage Family Room

Cottage Family Room

Cottage Family Room

  • 24 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room with River View

Deluxe Double Room with River View

Deluxe Double Room with River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cottage Double Room

Cottage Double Room

Cottage Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with River View

Twin Room with River View

Twin Room with River View

  • 16 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room with River View

Double Room with River View

Double Room with River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room with River View

Superior Double Room with River View

Superior Double Room with River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Triple Room with River View

Family Triple Room with River View

Family Triple Room with River View

  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior
ibis London Thurrock M25
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,000 reviews
The price is NZ$104
includes taxes & fees
30 Nov - 1 Dec
ibis London Thurrock M25

About the area

Purfleet

Located in Purfleet, Royal Hotel, Bar & Grill is within a 5-minute drive of Rainham Marshes and Royal Opera House Learning and Participation. .This hotel is 3.8 mi (6.2 km) from Lakeside Shopping Centre and 8.8 mi (14.1 km) from Bluewater Shopping Centre.

What's nearby

  • Rainham Marshes - 4 min walk - 0.4 km
  • Lakeside Shopping Centre - 6 min drive - 4.6 km
  • Bluewater Shopping Centre - 10 min drive - 8.7 km
  • ExCeL Exhibition Centre - 19 min drive - 21.1 km
  • O2 Arena - 23 min drive - 25.0 km

Getting around

  • Purfleet Station - 6 min walk
  • Dagenham Heathway Underground Station - 9 min drive
  • London City Airport (LCY) - 18 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Costa Coffee - ‬6 min drive
  • ‪Lennards - ‬3 min drive
  • ‪Willow Farm - ‬3 min drive
  • ‪Eat & Drink Co. - ‬5 min drive

About this property

Royal Hotel, Bar & Grill

Hotel with free parking, 5-minute walk to Rainham Marshes
Royal Hotel, Bar & Grill offers 50 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. This Purfleet hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
At Royal Hotel, Bar & Grill, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Royal Hotel, Bar & Grill has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 1:00 PM for a fee: GBP 7.95 to 11.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport or driving license . This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 7.95 to 11.50 per person
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Royal Hotel Purfleet
Royal Purfleet
Royal Hotel
Royal Hotel, Bar & Grill Hotel
Royal Hotel, Bar & Grill Purfleet
Royal Hotel, Bar & Grill Hotel Purfleet

Reviews

Royal Hotel, Bar & Grill Reviews

6.4

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 83 out of 420 reviews
Rating 8 - Good. 123 out of 420 reviews
Rating 6 - Okay. 79 out of 420 reviews
Rating 4 - Poor. 58 out of 420 reviews
Rating 2 - Terrible. 77 out of 420 reviews

Reviews

2/10 Terrible

C

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Never again rude staff and under construction and no apology from hotel receptionist. Bar staff lady was nice though
Stayed 1 night in Jul 2025

4/10 Poor

louise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smell of cigarette smoke. Everything was extremely rundown and the bedding was alright however it wasn’t comfortable due to the smell of smoke in the room. We had a good amount of towels but the mould and the discolouration in the bathroom was hard to look past the area around the hotel was Covered in scaffolding. The decking was dishevelled and old. It looks like they’re doing the work needed to uplift the hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

DAVID

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor stay

The stay was poor, property is dirty overall, room not well mantained, scaffolding all around the property, the staff needs training abit rude for basic support and poor experience I would never stay here again, property not as advertised.
Property outside
Front of the property
Entrance
Car park
Stayed 1 night in Jul 2025

2/10 Terrible

Zulfiqar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a building site, the whole place was falling apart. Service was terrible, the clientele was horrible. The room was disgusting, holes in wall, fixtures falling off, bathroom was just as bad.the room had a terrible smell like an ashtray. Travelled from Scotland by the time I got here, it was late I had no choice but to stay here as I had been driving for 20 hours. It was not worth the price I payed for the room, I would not stayed here even if I was paid, if I had got here earlier I would have cancelled and got another hotel, I am going to demand a refund
Stayed 1 night in Jul 2025

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good value stay in triple room

Good size room, very comfy bed. Staff friendly but somewhat convoluted online check in. Water pressure was low but sufficient. Sadly no breakfast on offer currently as place is being refurbished. But in spite of the issues, I will be back when I'm in the area and see what it's like after the refurb is complete.
Stayed 1 night in Jul 2025

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort

Needs TLC and customer service training.

Was forced to do an online check-in to the hotel, then demanded photo identification. Never had that before in this country. Then took a photo of my ID. Room was very hot and the window would only open a tiny amount so it was very very hot. Room was very scruffy and damaged everywhere on the walls back to bare plaster.
Stayed 1 night in Jul 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet room with on suite bathroom.
Stayed 1 night in Jun 2025

6/10 Okay

Dèmani

Got there late check in was smooth
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant on restricted menu
Stayed 4 nights in Jun 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can i say , would not recommend at all ..nothing like its pics on here ...looks like a run down derelict building site covered in full scallfolding ..i booked a delux room with river view ... yes a view of river and noise due to doors to outside letting in noise and wind and a stingy nettle growing under the door with a gap letting in cold . Light fittings broken and poor state of furniture..rip in seat ..floor with holes in it ... fan in bathroom which was screeching . No breakfast available. Spend your money elsewhere .
Stayed 1 night in May 2025

2/10 Terrible

Harish

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a derelict condition. Black mould in a bathroom and the room had a mouldy smell. The mattress was sinking in the bed as the bed frame was broken.
Stayed 2 nights in May 2025

6/10 Okay

JACQUELINE

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Limited food options at the moment
Stayed 4 nights in May 2025

4/10 Poor

paul

Business traveller
Disliked: Property conditions & facilities
Place run down, looks like being upgraded for last 10 yrs. hardly any milk in room, asked for more, hadn’t got any. Half a loo roll, poor shower, and place had a horrid smell upstairs . Won’t be staying here again. It was cheap though.!
Stayed 1 night in May 2025

6/10 Okay

balogun

Business traveller
Stayed 1 night in Feb 2025

8/10 Good

balogun

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

James

Liked: Staff & service
This is under renovation
Stayed 2 nights in May 2025

2/10 Terrible

Steve

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic
Stayed 1 night in May 2025

2/10 Terrible

Kelly

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi kept dropping and tv signal kept going out in room I stayed in. But overall a good nights kip
Stayed 2 nights in May 2025

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Clean and practical. Good food too.
Stayed 1 night in May 2025

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful.

The room was not in a sellable condition. The room was dirty and in a terrible state. There was a room directly exiting to a beer garden that had a huge hole meaning that every sound could be heard throughout the night. The chair literally had a huge hole that meant there was no cushion. Absolutely despicable that the room was offered. Never again.
Stayed 1 night in Apr 2025

2/10 Terrible

Vincent

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The pictures of the property are not the rooms provided. It was very dirty. I couldn’t decide if I arrived 30 years too late or 5 years too early. The bar wasn’t opened in the evening. It’s a shame because it has potential.
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
The staff during my check in was disagreeable and lacked experience. The staff during check out was much warmer and obviously competent.
Stayed 1 night in Apr 2025