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Hotel Acadia

3.0 star property

Photo gallery for Hotel Acadia

Reception
Superior Room, 2 Queen Beds
Reception
Property entrance
Superior Room, 1 Queen Bed

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
43 Rue Sainte-ursule, Québec City, QC, G1R4E4
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(69 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Luxury studio: one Queen bed and 1 double sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Bed

Similar properties

About the area

Québec City

A stay at Hotel Acadia places you in the heart of Québec City, within a 15-minute walk of Château Frontenac and Quebec City Town Hall. .This hotel is 0.4 mi (0.6 km) from Quebec City Convention Center and 0.5 mi (0.9 km) from Quartier Petit Champlain.

What's nearby

  • Citadel of Quebec - 3 min walk - 0.3 km
  • Grande Allée - 3 min walk - 0.3 km
  • Quebec City Town Hall - 5 min walk - 0.5 km
  • Quebec City Convention Center - 5 min walk - 0.5 km
  • Château Frontenac - 7 min walk - 0.6 km

Getting around

  • Quebec Palace Station - 11 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬4 min walk
  • ‪La Maison Smith - ‬5 min walk
  • ‪La Bûche - ‬2 min walk
  • ‪Café La Maison Smith - ‬6 min walk

About this property

Hotel Acadia

Hotel Acadia offers 40 accommodations with espresso makers and hair dryers. Pillowtop beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 40 guestrooms featuring espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include a computer station, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [41 rue Sainte-Ursule]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 3 buildings, guests have to go to the Main Pavillon for check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 060524, 2026-08-31

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property

Property is also known as

Acadia Quebec
Hotel Acadia
Hotel Acadia Quebec
Hotel Acadia Quebec/Quebec City
Acadia Quebec City
Acadia Hotel Quebec City
Hotel Acadia Hotel
Hotel Acadia Québec City
Hotel Acadia Hotel Québec City

Hotel Acadia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 440 out of 554 reviews
Rating 8 - Good. 92 out of 554 reviews
Rating 6 - Okay. 15 out of 554 reviews
Rating 4 - Poor. 4 out of 554 reviews
Rating 2 - Terrible. 3 out of 554 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Barbara

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The room is nicely decorated, with a fridge and a desk. The bed is comfortable. The shower roomy with shampoo, gel and conditioner available. There is no safe in the room, no sign to put in the door to either have the room cleaned or be left to sleep, and neither could we get one, when we asked. The cleaning of rooms for new guests are prioritized, so if you are staying, your room will be cleaned sometime before 4 pm on a weekend and sometime before 6 pm on a weekday. In our experience this meant last, just before 4 and 6 pm. The coffee pods in your room therefore won’t get replenished and you get 1 milk pod. The room, when it was cleaned, was left open, with the bolt preventing it closing, which was a worry, since there was nowhere we could store our laptops we had brought with us. There is parking at the back of the property for $25/night+tax. The hotel does not offer breakfast, is centrally located and within walking distance to most attractions. It has no lift and is not accessible by wheelchair. Some receptionists were friendly and helpful, some were not.
Stayed 3 nights in Dec 2025

8/10 Good

Carmen

Travelled with family
Liked: Property conditions & facilities
The room was ok and the staff were friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in the heart of the old city! Friendly front desk and cleaning staff. Stunning room decor! Gorgeously decorated exterior of the hotel for the Christmas season! Very comfortable bed! Lovely amenities in the bathroom. Huge soaker tub and wonderful rain shower! Nespresso coffee station in room. Walking distance to all points of interest within the old city! A perfect place to enjoy QC!! We will be back!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much! The hotel staff were very friendly and professional, the hotel was within walking distance to everything we wanted to see, and it was very clean. We knew prior to arriving that there was no elevator and while we were on the fifth floor, we chose to embrace the exercise. We will definitely stay there again when we return for another visit.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mishelle

Travelled with family
Liked: Cleanliness, amenities
Excellent experience nice room very clean and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities
The room was very clean, cozy, and Iloved the decor. The staff were helpful, friendly. Remy provided great conversation and suggestions on places to eat and enjoy live music.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rhonda, West Boothbay Harbr

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The room was gorgeous the facilities as well right in the old city easy walking recommend highly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tharanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Great spot for exploring the city. Very clean and quiet. Only thing to keep in mind is that there is no elevator so pack light! Will be booking again next year.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautiful rooms. All around a great stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Debbie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Most amazing hotel! Walkable to Old Quebec. Gorgeous, architectural features all over. Warm and cozy.
Stayed 2 nights in Dec 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a great spot with the ability to walk to all the shops and restaurants. The room was a bit dark and semi-underground, but with that said it was very clean. The staff was very friendly, and we really did enjoy our stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Myriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in Old Quebec. As with most place in the area the parking will not accomodate large vehicules like pick-up trucks or oversized SUVs. The staff was very friendly and helpful and the area is quiet despite proximity to restaurants and popular attractions.
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a very old building so it’s not modern but honestly who cares? I walked into my room and felt like I was a guest of the king of France. It was amazing and a great location. Highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Outstanding stay at Hotel Acadia. Remy, at the front desk was incredibly helpful and welcoming. Room was clean and cozy. Great location. Highly recommend!
Stayed 4 nights in Dec 2025

10/10 Excellent

Melanie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was amazing! We walked everywhere! That made climbing stairs worth it. Our room was precious and quaint and very clean. The staff was super friendly and gave great suggestions for sightseeing.
Stayed 2 nights in Sep 2025

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was very friendly, location was great , and the room was clean. The rooms are small which was not a problem for me - I only point it out for those who want a spacious floorplan. Also, I stayed by myself in the room - wasn’t sharing it which might have made a difference. It did have one design flaw in the bathroom — the position of the shelf over the sink was too low to properly use the sink after brushing my teeth — it mandated a spittoon type situation (LOL). Other than that, I enjoyed my stay and would stay there again.
Stayed 4 nights in Dec 2025

8/10 Good

Patricia, Dresden

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has a very awkward layout. Weird separation wall in the middle of the room that you can walk around if the mini fridge wasn’t in the way. So with the pull out bed out it was hard to get around from the bedroom to the bathroom. Terrible coffee maker too. Other than that the beds were comfortable and the room was clean. The property is very conveniently located for walking to major sites, shopping and restaurants. Happy that we had parking as well.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and i stayed at this hotel for a few nights in mid December as we celebrated our anniversary. Prime location within the walls of the old city, easy walk to all shops and restaurants. Hotel is newly renovated, so everything is quite nice. Couple of very minor items we noted: no elevator and our room was on the 4th floor, only green tea available in lobby area lounge, the bathroom and heat exchanger filters were in need of a good cleaning. The most annoying thing was that the heat had been turned way down in our room, so upon arrival it was absolutely freezing, and with exposed stone walls, our room took a few hours to warm up. I would highly recommend this hotel as these few items were minoe in nature and easily corrected, except for the elevator, which I'm told is in the works. We will stay here again in the Fall.
Stayed 2 nights in Dec 2025

10/10 Excellent

norielle lav

Stayed 1 night in Dec 2025

10/10 Excellent

Kyla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, right in the heart of Old Quebec. We are a family of four with younger children and we were able to walk to all the major sites. Room and bathroom were small but we managed. Beautiful coffee machine in the main lobby which was a great touch. Our booking stated we wouldn’t have room service for our stay but we were surprised to find new coffee pods and towels daily, which was great. Also nice to have parking available at a reasonable cost.
Stayed 3 nights in Dec 2025

10/10 Excellent

Raju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, close to several tourist attractions in old Quebec
Stayed 4 nights in Dec 2025

8/10 Good

Maude

Liked: Cleanliness, staff & service
Nouvellement rénové, joli et bien situé. Ménage correct : de la poussière aux endroits moins utilisés, encore de l'eau dans la cafetière et le panier à glace. Très petite salle de bain, manque de surface pour mettre ses effets.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, and we had an amazing stay. The location is perfect, close to everything Quebec city has to offer.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025