Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
Make yourself at home in one of the 10 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
This smoke-free hotel was built in 1845.
Guests will find features like a virtual front desk.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (CAD 20 per day)
Conveniences
Virtual front desk
Guest services
Housekeeping (on request)
Accessibility
No lift
More
4 floors
Built in 1845
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Free local calls
Heating
Individual decor
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Nearby parking fee: CAD 20 per day (2133 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should contact the property in advance for more information about nearby parking.
Property Registration Number 066183, 2025-11-30, 2025-11-30
We should mention
This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 384 out of 727 reviews
10 - Excellent
384
Rating 8 - Good. 218 out of 727 reviews
8 - Good
218
Rating 6 - Okay. 78 out of 727 reviews
6 - Okay
78
Rating 4 - Poor. 30 out of 727 reviews
4 - Poor
30
Rating 2 - Terrible. 17 out of 727 reviews
2 - Terrible
17
9.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Alexandre
Travelled with family, Travelled with family and small children
We booked on hotels.com but communication was through Expedia. We got no check in instructions and waited over an hour in lobby until I found a Spanish shaking employee who called our contact for us.
Brian D
Stayed 2 nights in Jul 2025
10/10 Excellent
Choeum
20 Jul 2025
Choeum
Stayed 2 nights in Jul 2025
8/10 Good
Kristy
12 Jul 2025
Kristy
Stayed 1 night in Jul 2025
2/10 Terrible
Filomena
Travelled with partner
10 Jul 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
I would strongly advice against prepaying for lodging here, as it leaves you with no recourse if something goes wrong. I was reimbursed $140. Which felt like a token gesture for the poor experimence. I'm sure i could have found a more reputable hotel had i known what I was getting. I was given a dorm room with no person on sight to help with issues. Live and learn.
We loved this property. It was a large room and clean! The refrigerator was nice and the Keurig coffee wonderful! They even provided cream and sugar. The only negative is the parking situation. They did warn there was no parking on the premises but we had to park pretty far away. Otherwise it was a great experience!
Jennifer
Stayed 1 night in Jul 2025
10/10 Excellent
Mulembwe
5 Jul 2025
Mulembwe
Stayed 6 nights in May 2025
8/10 Good
Lisa
Travelled with family
4 Jul 2025
Liked: Cleanliness, amenities
The room was great, clean, quiet. The location was perfect. My only complaint is that the bed creaked so much, so when my husband got up in the middle of the night he woke both me and my children up.
It was an automated hotel but suited our needs just fine. Being in Old Quebec City it was very authentic. Close to all the touristy areas, very walkable. Would recommend for the experience.
Sharon
Stayed 4 nights in Jun 2025
8/10 Good
Jennifer
1 Jul 2025
Jennifer
Stayed 1 night in Jun 2025
6/10 Okay
Ananya
Business traveller
27 Jun 2025
Disliked: Room comfort
Overall it was an okay stay. I felt like I was just paying for the location as the hotel didnât itself didnât feel like it was worth the amount I was spending per night. The room was okay but climbing three flights of stairs every time got old fast. I liked the idea of staying in a historic building but the room itself wasnât really special in any way. In terms of cleanliness I was expecting better. I found hairs on the throw pillow and on the shower curtain that weren't mine. I also stayed there for five nights and the room didnât get cleaned at any point.
Perfect location!! The only drawback to our entire stay was the circular staircase. We had packed for 10 days including a cruise and our heavy bags we a challenge to navigate the stairs. Otherwise, everything was perfect.
Jody
Stayed 2 nights in Jun 2025
10/10 Excellent
Linda
24 Jun 2025
Liked: Property conditions & facilities
Linda
Stayed 2 nights in Jun 2025
6/10 Okay
Anne
Travelled with family
22 Jun 2025
Disliked: Staff & service
Unfortunately this was not one of our better accommodations. We are both elderly with health issues so being on a third floor walk up was very difficult. My fault I guess for not asking.
They did replace the broken coffee maker and got us the remote we needed for the tv. Satelite reception kept getting stuck.
They did bring clean towels on the first morning but no staff returned for the next 3 mornings.
The shower needs to be fixed.
We had a good bed and air conditioning was appreciated
It certainly was convenient to the downtown and the citadel.
Anne
Stayed 4 nights in Jun 2025
6/10 Okay
Diane
Travelled with partner
22 Jun 2025
Excellent and quiet location with easy check-in. Room pictures are deceiving tho as this room had no window view for the price and this should be stated on the site.