North House - Auberge la chouette / HÎtel Automatisé

3.0 star property

Photo gallery for North House - Auberge la chouette / HÎtel Automatisé

Exterior
Interior
Family Room
Standard Room
Standard Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
71, rue d'Auteuil, Québec City, QC, G1R 4C3
  • Place, Grande AllĂ©e
    â€Ș2 min walk‬
  • Place, Quebec City Convention Center
    â€Ș5 min walk‬
  • Place, ChĂąteau Frontenac
    â€Ș7 min walk‬
  • Airport, QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș18 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(65 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Québec City

A stay at North House - Auberge la chouette / HÎtel Automatisé places you in the heart of Québec City, within a 15-minute walk of Chùteau Frontenac and Quebec City Convention Center. .This hotel is 0.4 mi (0.6 km) from Quebec City Town Hall and 0.6 mi (1 km) from Quartier Petit Champlain.

What's nearby

  • Citadel of Quebec - 2 min walk - 0.2 km
  • Grande AllĂ©e - 2 min walk - 0.2 km
  • Quebec City Convention Center - 5 min walk - 0.5 km
  • Quebec City Town Hall - 7 min walk - 0.6 km
  • ChĂąteau Frontenac - 7 min walk - 0.6 km

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • â€ȘCochon Dingue Rue Saint-Jean - ‬4 min walk
  • â€ȘLa BĂ»che - ‬3 min walk
  • â€ȘEntrecĂŽte Saint-Jean - ‬6 min walk
  • â€ȘSaint-Alexandre Pub - ‬6 min walk
  • â€ȘBello Ristorante - ‬2 min walk

About this property

North House - Auberge la chouette / HÎtel Automatisé

Victorian hotel in Québec City
North House - Auberge la chouette / HÎtel Automatisé offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Make yourself at home in one of the 10 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.
This smoke-free hotel was built in 1845.
Guests will find features like a virtual front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 20 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1845
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: CAD 20 per day (2133 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should contact the property in advance for more information about nearby parking.
Property Registration Number 2026-11-30, 066183

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Auberge Chouette Inn Quebec
Auberge Chouette Inn
Auberge Chouette Quebec
Auberge Chouette
Auberge Chouette Hotel Quebec
Auberge Chouette Hotel
Auberge La Chouette Quebec/Quebec City
Auberge La Chouette
Auberge La Chouette Hotel Automatisé
North House - Auberge la chouette / HÎtel Automatisé Hotel
North House - Auberge la chouette / HÎtel Automatisé Québec City

North House - Auberge la chouette / HÎtel Automatisé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 740 reviews
Rating 8 - Good. 222 out of 740 reviews
Rating 6 - Okay. 79 out of 740 reviews
Rating 4 - Poor. 31 out of 740 reviews
Rating 2 - Terrible. 18 out of 740 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quebec visit

The location was great. Positive points: 1.Close to main landmarks and walking distance to others attractions and restaurants. 2. Shower with hot water. Negative points: 1.The hotel condition is outdated including the room decor. No elevators so you need to carry your suitcase to your room. I was on the 3floor. 2.WiFi not working well every minute it will go out. 3. Towels and bed linen need improvement. I have to give credit that the location was the best part next to the park planes of Abraham. The hotel is located in a busy street area in front of the hotel crossing the street they are benches were I sat just to wait the people walking up and down the street. I felt safe in the area. Warning Quebec is a walking city bring your walking shoes. The hip on and off bus was fanstatic I took the 2 day pass and made great use of it.
Stayed 3 nights in Sep 2025

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only positive was location, everything else dismal
Stayed 3 nights in Sep 2025

4/10 Poor

willy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
very old building, no reception just like an old apartment. furniture is old and run down. Still charge above rate. Next door hotel is much better at least has real person in front desk. Not recommend
Stayed 2 nights in Aug 2025

6/10 Okay

Rishi

Disliked: Amenities
This place was average at best. Not really a "hotel".. no front desk, no lobby, no daily housekeeping. You enter the building and walk up a staircase and your at the hallway with the rooms. Our room was clean, but had no window which it made it feel even smaller and claustrophobic. The bathroom was clean but tiny. Simple things were missing like a suitcase stand. The pictures online were deceiving.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy self check-in. There are stairs to navigate, so be aware if you have mobility issues. Close to restaurants and attractions.
Stayed 1 night in Sep 2025

8/10 Good

Yelena Y

Stayed 4 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and the experience of staying in a historical building dating back to 1845 was special. The family room was large, clean and comfortable. The circular staircase for three flights was a bit of a challenge, but we were up for it!
Stayed 2 nights in Aug 2025

4/10 Poor

Jeff

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This property is staff-less. The codes for front door and room door are sent on the day of arrival. Our room was located on the top floor. Three sets of spiral stairs to reach room. Extremely difficult with 45lb bags to carry. No elevators or assistance available. Arrived early and wanted to leave luggage somewhere safe. Only location that was somewhat secure was on third floor. left our bags but felt uneasy about vulnerability. Fortunately, they were ok for the 3 hours. When we were able to access the room it was ample in size and clean. Big bathroom for our room #7 but rooms on the lower floors were not as spacious. There was a coffee maker with pods and condiments but no water. Needed to purchase our own. When we tried accessing the internet, it constantly dropped. Even worse for TV. All channels broke up or froze every 15 seconds or so and stay frozen for about the same amount of time. Then it would either recover or TV would reboot which took about 5 minutes. The welcome text that we received provided us with a phone number in the event of needed support. We called this number several times but it went straight to a recording. No option to leave a message.Used Wi-Fi to reach Expedia portal to leave message.received response much later telling us we needed to contact cable company ourselves. We did to no avail. Reached out again on portal but it seemed they blocked us and we got “cannot connect” more to say but limited text. They were rude and unhelpful. Never Again
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service, amenities
No contact with any staff, all online. TV and csble non functional Bare bones accomodationsand no respurce on site
Stayed 5 nights in Sep 2025

6/10 Okay

Denys

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good things: Great location in walkable area, nice looking building exterior, quick response by sms with the property manager. Bad things: Room was cleaned poorly (used tissues under the bed, hair and dust on the floor.) Poorly functioning drains with bad smell in the bathroom. The air conditioner and refrigerator are just an old junk which not functioning properly.
Stayed 2 nights in Sep 2025

8/10 Good

Edward

Stayed 1 night in Sep 2025

4/10 Poor

Lynne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Quads and Lungs Required!

Ah, where do I begin? Imagine a thrilling quest where your first challenge is finding parking—any parking—just to drop off your bags. Bonus points if you don't end up in a loading zone. Once you've completed the “Urban Parking Gauntlet,” prepare yourself for Stage 2: the epic stair climb. It’s a long, winding ascent that feels like you're trekking to the summit of Mount Everest—except with more echoes and questionable carpet. Oxygen tank not included. And then, at last, the grand reward: a room so tiny, even your suitcase looks cramped. The photos must’ve been taken with a fisheye lens... in 1997. The decor? Think “charmingly worn,” if charm were optional. Now, to be fair, the location is fantastic. Like, "you-can-stumble-to-everything" fantastic. So if your main goal is to explore and only return to your room to collapse in exhaustion (after your quad workout on the stairs), this place might just be your low-budget Everest base camp.
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, room comfort

Very good location

Very good location. I didn't notice it's an hotel without reception desk, so obviously there's no services on site. A garbage bag was left open beside the front door and stayed there for a while... Other than that, our 2 rooms were quite large and clean. Overall I would recommend this place as the price is fair.
Stayed 1 night in Aug 2025

8/10 Good

Mathieu

Liked: Cleanliness
Disliked: Staff & service
The Location was great ; that's the main asset. Shower was old, small and drain was very slow evacuating the water. Insonorisation was not the best. Bed was okay, place was clean overall but room didn't had space to lay luggage. Convenient for very short stays.
Stayed 1 night in Aug 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was excellent and within walking distance to the restaurants and historical sites. Room was spacious and clean. The mini fridge in the room was convenient. Something to be aware of if you're booking this location is there are a short flight of stairs to enter the building and spiral stairs to get to the rooms on the upper levels.
Stayed 7 nights in Aug 2025

8/10 Good

Ginette

Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Liked: Property conditions & facilities
Too much stairs, the room was smaller that was shown on the pictures and no parking. The bed was comfortable, the room seemed clean.
Stayed 1 night in Aug 2025

6/10 Okay

Elizabeth

Travelled with family
Great location..Property didn’t look quite like picture on the site..Lobby felt old and stairs were dirty and carpet in hallway was dirty and smelled.
Stayed 2 nights in Aug 2025

2/10 Terrible

Chantal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience in room #8. As we entered we could smell a mouldy odor. We turned on the air conditioner and realized that was the cause. There is surely mold inside the unit. We had to check out the next morning due to my allergic reaction to mold. Management refused to refund my other 6 nights that were booked. They offered another room but I could not take the chance because of my allergy to mold which affects my breathing. Not to mention the hairs in the sheets (but that was the least of my worries).
Stayed 7 nights in Aug 2025

10/10 Excellent

carly

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this Auberge (2 adults & 2 preteens). It was close to everything we needed, clean, spacious and safe. We never did get the chrome cast to work, but we have no complaints. Would definitely book this place again on our next Québec City visit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 2 nights in May 2025

4/10 Poor

Alexandre

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Nicely located, they say renovated in 2024. What did they do exactly?
Stayed 1 night in Jul 2025

6/10 Okay

Kseniya

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025