L'Hôtel Québec par JARO

4.0 star property

Photo gallery for L'Hôtel Québec par JARO

Garden view
Children’s play area – indoor
Food court
View from room
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Place Sainte-Foy
    ‪17 min walk‬
  • Place, Laval University
    ‪3 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

Room options

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(95 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Murphy Beds
  • Free Wi-Fi

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(208 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.8 out of 10
Excellent
(45 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(46 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds
  • Free Wi-Fi

Classic 1 Queen Bed, Partial Garden View

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds
  • Free Wi-Fi

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(28 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free Wi-Fi

Similar properties

About the area

Québec City

Located in Québec City (Sainte-Foy-Sillery-Cap-Rouge), L'Hôtel Québec par JARO is within a 5-minute drive of Aquarium of Quebec and Laurier Quebec. .This family-friendly hotel is 1 mi (1.7 km) from Laval University Hospital and 1.1 mi (1.8 km) from Place de la Cite.

What's nearby

  • Laurier Quebec - 12 min walk - 1.0 km
  • Place de la Cite - 15 min walk - 1.3 km
  • Place Sainte-Foy - 17 min walk - 1.4 km
  • Aquarium of Quebec - 2 min drive - 1.9 km
  • Laval University - 3 min drive - 2.3 km

Getting around

  • Quebec, QC (XFY-Sainte-Foy Train Station) - 18 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Pacini Québec Sainte-Foy - ‬2 min drive
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬16 min walk
  • ‪Cosmos Café - ‬12 min walk
  • ‪Ben & Florentine - ‬3 min drive

About this property

L'Hôtel Québec par JARO

L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 204 guestrooms, featuring fireplaces and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Grab a bite at Le 10 Vagues, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Le 10 Vagues - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 074152

We should mention

Pool access available from 9:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1189 out of 2353 reviews
Rating 8 - Good. 686 out of 2353 reviews
Rating 6 - Okay. 293 out of 2353 reviews
Rating 4 - Poor. 108 out of 2353 reviews
Rating 2 - Terrible. 77 out of 2353 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Magnifique
Stayed 2 nights in Jan 2026

6/10 Okay

Antoine

Stayed 1 night in Jan 2026

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, amenities
Need more sitting areas outside of your room to play cards There’s plenty of room to do it on level 3. The activities were wonderful the children loved the face painting, the reptiles, music at pool!! Fun had by all!!
Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities
C’est l’hôtel ideal lorsque tu as des enfants. Il y a tellement de choses à faire. Les photos ne rendent pas hommage à l’hôtel elle est encore mieux en vrai. Le seul b mol est le restaurant de l’hôtel le buffet du déjeuner etait bon mais le souper a la carte laissait à désirer ce n’était vraiment pas bon je vais assurément aller souper ailleurs quand je vais y retourner
Stayed 2 nights in Jan 2026

8/10 Good

ingrid

Stayed 1 night in Jan 2026

10/10 Excellent

eric

Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Stayed 2 nights in Jan 2026

8/10 Good

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for families with tons of activity and a great pool area! Hot tub was unfortunately under maintenance but they did warn us few day ahead which is nice
Stayed 2 nights in Jan 2026

6/10 Okay

Nathy

Travelled with family
Room Very dark
Stayed 2 nights in Jan 2026

8/10 Good

Devan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and looked great, though a bit small (especially the bathroom). The pool and play areas were great! Enjoyed our stay.
Stayed 2 nights in Jan 2026

8/10 Good

Wilby-Princessa

Liked: Cleanliness, staff & service, amenities
La chambre était propre. L'hôtel est bien entretenu. Les réceptionnistes sont polis. Les prix des arcades sont raisonnables 50 sous par partie. Par contre, c'est plus petit que ce que l'on voit en vidéo. Il y a une place pour jouer avec nos enfants, une piscine et un bain à remous. Il n'y avait pas beaucoup de place pour s'asseoir au bord des activités d'eau. Prendre note que je suis venu en basse saison et je n'avais pas de place. Il ne serve pas de paignoir. Stationnement gratuit et accessible.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfull stay!! Everything was amazing from the check in, staff, room activities etc. I would recommend this hotel X 1000000 and we will certainly be back!!
Stayed 1 night in Jan 2026

10/10 Excellent

Shandia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the activities and staff
Stayed 1 night in Dec 2025

8/10 Good

Michaël

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service was great, rooms were clean!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sierra

Stayed 2 nights in Dec 2025

6/10 Okay

Matthew

Liked: Staff & service
Hotel felt very run down visually and many services were impacted also.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness
Stayed 4 nights in Dec 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities
Hôtel avec beaucoup d’enfants et avec la piscine les gens couchent leurs enfants très tard donc beaucoup de crise et de bruit pour le reste c’est parfait
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Lots of activities for kids.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jean-Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Dec 2025

2/10 Terrible

Abdelmajid

The heat in the room was nit well working. The room is old and the glass of the shower was leaking.
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Staff was amazing, room was very clean
Stayed 4 nights in Dec 2025

6/10 Okay

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Ob a passé un beau weekend en famille, les enfants ont adoré la piscine !
Stayed 1 night in Aug 2025

8/10 Good

Kathleen

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Ann

Stayed 2 nights in Dec 2025