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Hotel Charles-Alexandre - Par Aneyro

3.0 star property

Photo gallery for Hotel Charles-Alexandre - Par Aneyro

Front of property
Standard Quadruple Room, 2 Queen Beds
Property entrance
Superior Room
Standard Quadruple Room, 2 Queen Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Explore the area

View map
91 Grande Allée Est, Québec City, QC, G1R 2H5
  • Place, Grande Allée
    ‪1 min walk‬
  • Place, Quebec City Convention Center
    ‪12 min walk‬
  • Place, Château Frontenac
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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About the area

Québec City

With a stay at Hotel Charles-Alexandre - Par Aneyro, you'll be centrally located in Québec City, steps from Grande Allée and 8 minutes by foot from Plains of Abraham. .This hotel is 0.7 mi (1.1 km) from Quebec City Convention Center and 0.8 mi (1.2 km) from Citadel of Quebec.

What's nearby

  • Grande Allée - 1 min walk - 0.0 km
  • Plains of Abraham - 7 min walk - 0.6 km
  • Quebec City Convention Center - 12 min walk - 1.0 km
  • Château Frontenac - 4 min drive - 2.3 km
  • Quebec Cruise Terminal - 5 min drive - 3.0 km

Getting around

  • Quebec Palace Station - 8 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 18 min drive

Restaurants

  • ‪Les Cousins - ‬5 min walk
  • ‪musette / Musette_cc - ‬1 min walk
  • ‪Café Olive - ‬3 min walk
  • ‪Café Smith Plaines D'abraham - ‬5 min walk
  • ‪Brulerie Rousseau - ‬3 min walk

About this property

Hotel Charles-Alexandre - Par Aneyro

Hotel in Québec City, steps from Grande Allée
Hotel Charles-Alexandre - Par Aneyro offers 23 accommodations with espresso makers and hair dryers. Flat-screen televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 23 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include irons/ironing boards, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and ski storage. This hotel also features a hair salon, a fireplace in the lobby, and tour/ticket assistance.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 28.74 per night)
  • Limited on-site parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CAD 28.74 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

  • Uncovered self parking fee: CAD 28.74 per night
  • Pet fee: CAD 28.74 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number 093155, 2025-11-30

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 10 years old and younger are not permitted at this property

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Hotel Charles-Alexandre - Par Aneyro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 457 reviews
Rating 8 - Good. 165 out of 457 reviews
Rating 6 - Okay. 38 out of 457 reviews
Rating 4 - Poor. 15 out of 457 reviews
Rating 2 - Terrible. 10 out of 457 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice deal

I don't know prices in the area but it seemed like a very very good deal. Nice place, wonderfully located near very good restaurants, large parks, the riverfront, and a scenic 20 mimute walk to the old city. Lack of on-site staff was balanced by quick and helpful responses if you telephoned the remote concierge. Slightly dirty under the beds (not a big deal) but otherwise very clean and a nice vibe.
Stayed 1 night in Aug 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a small fridge in the rooms for drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

SkyRush

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ereny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and accommodating.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hamant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Charles-Alexandre Stay

Very spacious and clean. Great location as it is close to the Plains of Abraham and old Quebec City and restaurants. Just had some issues as check in and doors use only digital keys which did not work all the time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marie-France

Liked: Cleanliness, staff & service, property conditions & facilities
Tout à fait recommendable
Stayed 1 night in Jul 2025

10/10 Excellent

daria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The place was clean, spacious, and full of character. Easy check-in with digital keys and everything was well organized. The quiet neighborhood was perfect for walks, and there’s a park nearby for the dog. Walking distance to restaurants, coffee shops, and groceries. Easy parking and close to the highway. Highly recommend!
Stayed 2 nights in Jul 2025

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Alexandra

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The A/C was not working at all. We called the front desk few times, but unfortunately nothing. We asked for a fan as sleeping with the windows open was not possible as it was too noisy, but never got the fan. A bit disappointed.. Despite everything, the room was very clean.
Stayed 1 night in Jul 2025

6/10 Okay

Eric, Dieppe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok property. Well situated and well priced if you are looking for a place to sleep while enjoying the old Quebec area (just a quick walk away). Parking was an issue as it was during the summer festival in Quebec. At $25 for reserved parking spot that was occupied, and ended up in another spot and got boxed in (likely by festival attendee). Just ok.
Stayed 1 night in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Very steep stairs. Otherwise very good.
Stayed 3 nights in Jun 2025

4/10 Poor

Jonah

Travelled with family
Disliked: Amenities
The virtual keys were not convenient at all, the coffee was not stocked, and there were not enough towels for our room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Annie

Travelled with partner
Everything
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was spotless and the communications were easy. Very responsive in finding solution to questions. I liked the self check in and the proximity to downtown.
Stayed 2 nights in Jul 2025

2/10 Terrible

Radhika

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was an unexpected and a terrible experience on my arrival with my family of four at the property in the evening. The room was not ready and there was no housekeeping done. I reported this to the helpdesk agents. They suggested some other accommodation in the vicinity as it was last minute and they could not find an alternative for us. If the agents gave up, you can imagine what we had to go through calling and checking when our mobile phones were almost discharged after driving for 10 hours from Toronto. It was terrible - new city, new language, no contacts and left stranded in spite of booking three weeks prior and receiving confirmation emails, uptil the day of arrival, from the Hotel. I had to book an alternative hotel, on my own, at double the rate. Hope, nobody has to go through this ordeal. It has been one week since I emailed the property team and I have yet to hear back from them.
Beds not made
Unkempt beds
Used dishes in the room
Garbage bag in the room
Stayed 2 nights in Jun 2025

4/10 Poor

yafa

Stayed 3 nights in Jun 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could use a remodel. Other than that all good.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre, très bien adaptée pour un couple avec jeune enfant! Voisins du haut bruyant.
Stayed 1 night in Jun 2025

10/10 Excellent

Ines

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discover Quebec !

Location was perfect and super clean. It was very easy to get hold of people and everyone was very friendly. Very quiet. Will stay again next time.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location! Home away from home...

It was a perfect location for us! The property felt like an old school boarding house with laundry, a kitchen area (microwave & toaster oven), cozy entryway, and the ice and filtered water machines were fantastic! The onsite parking was tight (spots 9 and 10) so I'd ask not to be assigned there; and we couldn't figure out how to turn the a/c up higher so the room was a bit stuffy (pretty humid weather when we were there) but not unbearable. The staff were SUPER nice and helpful so A+ on customer service. We would definitely stay here again and look forward to returning.
Stayed 2 nights in Jun 2025

8/10 Good

Hailey

Stayed 2 nights in Jun 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great Location. Not having a staff member onsite is interesting as is the all-electronic access. The staff was most responsive though remote. We are in our 70’s and in good shape but dragging luggage and ourselves up 33 stairs to our room was a burden. At least a disclosure that there is no elevator would be good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location. Lol 34 stairs to reach bedrooms!@@
Stayed 4 nights in Jun 2025

10/10 Excellent

man

Stayed 2 nights in Jun 2025