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Sudima Queenstown Five Mile

4.5 star property

Photo gallery for Sudima Queenstown Five Mile

Remarkables View King
Lobby
Front of property
Modern European cuisine
Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    ‪13 min walk‬
  • Remarkables Park Town Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪11 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin

Alpine View Twin

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King

Alpine View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Queenstown Remarkables Park by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 533 reviews
The price is NZ$191
includes taxes & fees
15 Oct - 16 Oct
Holiday Inn Queenstown Remarkables Park by IHG

About the area

Queenstown

With a stay at Sudima Queenstown Five Mile in Queenstown (Frankton), you'll be within a 15-minute walk of Queenstown Event Centre and Alpine Aqualand. .This luxury hotel is 9.3 mi (15 km) from The Remarkables Ski Area and 1.1 mi (1.8 km) from The Kingston Flyer.

What's nearby

  • Queenstown Event Centre - 13 min walk - 1.1 km
  • Remarkables Park Town Centre - 4 min drive - 2.6 km
  • Queenstown Gardens - 10 min drive - 8.4 km
  • Queenstown Mall - 10 min drive - 8.8 km
  • Skyline Queenstown - 11 min drive - 9.1 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪Airspresso - ‬3 min drive
  • ‪The Meat Preachers - ‬1 min walk
  • ‪Odelay - ‬4 min drive
  • ‪Cafe Society - ‬1 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Sudima Queenstown Five Mile

Luxury hotel with a full-service spa connected to a shopping center in Queenstown
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.
Enjoy a meal at Podium, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Queenstown? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Reviews

Sudima Queenstown Five Mile Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 588 reviews
Rating 8 - Good. 137 out of 588 reviews
Rating 6 - Okay. 24 out of 588 reviews
Rating 4 - Poor. 11 out of 588 reviews
Rating 2 - Terrible. 4 out of 588 reviews

Reviews

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort

Okay

Hotels.com silver reward not offered. Hotel very warm. Bar/restaurant very noisey with no real atmosphere. Rooms comfortable but basic. Shower was good
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff that went out of the way to help
Stayed 1 night in Jun 2025

10/10 Excellent

Risha

Travelled with partner
Liked: Cleanliness, amenities
THE BEST SERVICE, LOCATION, AND VALUE FOR MONEY! I loved every bit of my stay here. It was absolutely fantastic and will be recommending to everyone I know. The location was an absolute highlight, everything was super accessible and very close to the airport making Uber quite cheap.
Stayed 3 nights in Jun 2025

8/10 Good

G, Lake Hawea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to facilities and services Very limited menu if wanting to order room service after 9pm. Even fries are not available. Seasonal e vegetable soup turned out to be Thai inspired pumpkin soup but was extra spicy. We were reim ursed for this, however ended up with just toast to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Grant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, super friendly staff, spotless clean. My new Queenstown regular hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Barry

Stayed 1 night in May 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The great view of mountains and planes flying in and out. Clean, warm, convenient, wonderfully comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Stuart

Stayed 2 nights in May 2025

8/10 Good

Janeen

Travelled with partner
Liked: Cleanliness
Slow check in but staff lovely, couldn't turn the heating any lower so room to warm for us overall rooms clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and high quality accommodation.
Stayed 5 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in May 2025

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The food service needs to be improved. We ordered room service and didn't find the food so great.
Stayed 3 nights in May 2025

10/10 Excellent

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of six stayed at Sudima Queenstown for five nights, and from check-in to check-out, the experience was exceptional. The staff were incredibly welcoming and attentive, going above and beyond to make us feel at home—including a thoughtful surprise on my birthday, which truly made the stay even more special. The morning breakfasts were delicious, parking was effortless, and every staff member we encountered was friendly and helpful. The overall ambience of the hotel is relaxing and beautifully maintained. My family also made great use of the gym facilities and couldn’t speak more highly of them. Sudima has become our go-to place to stay whenever we visit Queenstown. The views from the hotel are some of the best we've seen, and we’re already looking forward to our next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of six stayed at Sudima Queenstown for five nights, and from check-in to check-out, the experience was exceptional. The staff were incredibly welcoming and attentive, going above and beyond to make us feel at home—including a thoughtful surprise on my birthday, which truly made the stay even more special. The morning breakfasts were delicious, parking was effortless, and every staff member we encountered was friendly and helpful. The overall ambience of the hotel is relaxing and beautifully maintained. My family also made great use of the gym facilities and couldn’t speak more highly of them. Sudima has become our go-to place to stay whenever we visit Queenstown. The views from the hotel are some of the best we've seen, and we’re already looking forward to our next visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 3 nights at this property. We were impressed with the location, with shops, restaurants, cafes and a supermarket right next door. The staff were very friendly and helpful. And the restaurant had the most delicious food. Highly recommend and will return again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amrita

Stayed 2 nights in Apr 2025

10/10 Excellent

Sunil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well-managed property with friendly staff, offering great value for money.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location good parking clean quiet
Stayed 1 night in Apr 2025

8/10 Good

Grace

Stayed 1 night in Apr 2025

8/10 Good

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a one night stay before an early flight ate at the restaurant and it was a lovely meal and they provided an colouring pack for Miss 5 which is awesome as kept her occupied for the evening.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025