Sudima Queenstown Five Mile

4.5 star property

Photo gallery for Sudima Queenstown Five Mile

Remarkables View King
Front of property
Lobby
Modern European cuisine
Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
22 Grant Rd, Queenstown, Otago, 9300
  • Place, Queenstown Event Centre
    ‪13 min walk‬
  • Place, Alpine Aqualand
    ‪13 min walk‬
  • Place, Frankton Beach
    ‪20 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

Accessible King

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Alpine View Twin

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Alpine View King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Remarkables View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

Alpine View King

  • Sleeps 2

Alpine View Twin

  • Sleeps 3

Remarkables View King

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 3

Deluxe Family

  • Sleeps 5

Accessible King

  • Sleeps 2

Similar properties

About the area

Queenstown

With a stay at Sudima Queenstown Five Mile in Queenstown (Frankton), you'll be within a 15-minute walk of Queenstown Event Centre and Alpine Aqualand. .This luxury hotel is 13.7 mi (22.1 km) from Coronet Peak Ski Area and 1.1 mi (1.8 km) from The Kingston Flyer.

What's nearby

  • Queenstown Event Centre - 13 min walk - 1.1 km
  • Alpine Aqualand - 13 min walk - 1.1 km
  • Frankton Beach - 20 min walk - 1.7 km
  • The Kingston Flyer - 3 min drive - 1.9 km
  • Queenstown Gardens - 8 min drive - 8.4 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪Airspresso - ‬3 min drive
  • ‪Patagonia Chocolates - ‬3 min drive
  • ‪Frankton Arm Tavern - ‬20 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Tanoshi Five Mile - ‬2 min walk

About this property

Sudima Queenstown Five Mile

Luxury hotel with a full-service spa connected to a shopping center in Queenstown
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.
Enjoy a meal at Podium, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Queenstown? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 50 metres
  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 457 out of 652 reviews
Rating 8 - Good. 152 out of 652 reviews
Rating 6 - Okay. 27 out of 652 reviews
Rating 4 - Poor. 12 out of 652 reviews
Rating 2 - Terrible. 4 out of 652 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anam

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Adhil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Sudima was worth what was paid for. Clean and tidy rooms, excellent location and views from room, overlooking the ice tipped mountains. Great work done by the lady at reception. Very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sudima Queenstown

Located in a mall area a few miles outside of the main tourist area of Queenstown. Very comfortable beds and lovely view of mountains. Handy to have all the restaruants, grocery, and cafes right in the same location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel - Highly recommend

Great location if you need to be close to the airport. Really comfortable bed/pillows and spotlessly clean! Amazing Views!
Stayed 1 night in Sep 2025

8/10 Good

Lincoln

Travelled with family and small children
Liked: Staff & service, amenities
Everything was great except when we arrived, there was a dirty dish tray at our doorstep. Not very welcoming. The rest of the stay was good
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty Good

Nice hotel, large double beds, walking distance to shops.
Stayed 3 nights in Sep 2025

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and new and excellent location with easy parking and shops/eateries nearby. Buffet breakfast was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Akshay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very well suited hotel! Excellent
Stayed 7 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

JOSHUA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Cant beat the Sudima Queenstown, fantastic location, close to shops and restaurants, and also to the Remarkables ski field.... Frankton is always my preferred choice, away from the chaos of Queenstown proper, and also close to the airport as well.
Stayed 4 nights in Aug 2025

6/10 Okay

Jeanine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free parking the enterance of the building ghe breakfast buffet was amazing
Stayed 1 night in Aug 2025

8/10 Good

Fazia

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 4 nights in Aug 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to facilities
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All good except for the Fire Alarm going off (nearby restaurant) and having to evacuate.
Stayed 1 night in Aug 2025

8/10 Good

Treena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to the supermarket and some key stores along with a few eating optiona
Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Skip it

The room was very small. The beds were soft and seemed older than they should be. Cheap linens and pillows. No rubbish bin in room and the only one, in the bathroom, wasn’t emptied. The bathroom did not have a fan nor a toilet brush. The toilet seat was too small for the base. The shower was an open stall so the floor got wet half the time. Reception was nice and friendly but for the money, go elsewhere.
Stayed 6 nights in Aug 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Aug 2025

8/10 Good

Skaiste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After flying in late just what we needed. Great location to what we needed. Had the most comfortable sleep ever, and the pillows were so good. Great place to rest
Stayed 1 night in Aug 2025

10/10 Excellent

TAKUYA

Stayed 1 night in Aug 2025

10/10 Excellent

Jye Youn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, enjoyed our stay for 6 nights :)
Stayed 6 nights in Aug 2025

8/10 Good

Jim

Liked: Room comfort

Holiday

Beds are reslly comffie. House keeping staff needs some work. They knocked on my door at 5 o'clock at night wanting to clean Restaurant food was not the best and really expensive. Very good location handy to everything
Stayed 8 nights in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great modern hotel with excellent family suite, kind staff, and located centrally to all the Queenstown lakes region has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brayden

Stayed 1 night in Jul 2025