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The Shan's Luxury Lodge

Hotel Class
3 out of 5
Photo gallery

Reviews

4.8 / 5Exceptional
27 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Amisfield Winery
    8 min walk
  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    7 min drive
  • Popular Location
    Arrowtown Chinese Settlement
    8 min drive
  • Popular Location
    Millbrook Resort Golf Course
    9 min drive

Choose dates to view prices

Book online or call:

0508 283 858
  • Lotus Suite

    Room Amenities

    • Sleeps 2
    More details
  • Lilac Studio

    Room Amenities

    • Sleeps 4
    More details
  • Snowdrop Suite

    Room Amenities

    • Mountain view
    • Sleeps 2
    More details
  • Cherry Blossom Suite

    Room Amenities

    • Sleeps 2
    More details

About this area

Lake Hayes

Located in Lake Hayes, The Shan's Luxury Lodge is in a shopping district and on a lake. Gibbston Valley Winery and Shotover Jet are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Alpine Aqualand are also worth visiting.

What's nearby

  • Popular Location
    Amisfield Winery - 8 min walk
  • Popular Location
    Queenstown Event Centre - 6 min drive
  • Popular Location
    Arrowtown Chinese Settlement - 8 min drive
  • Popular Location
    Millbrook Resort Golf Course - 9 min drive
  • Popular Location
    The Remarkables Ski Area - 35 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

About this property

The Shan's Luxury Lodge

3-star luxury bed & breakfast near Amisfield Winery
A snack bar/deli, a spa tub, and coffee/tea in a common area are available at this smoke-free bed & breakfast. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, spa services, a refrigerator in a common area, and free use of bicycles are onsite. All 5 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free bottled water are among the other amenities available to guests.
The Shan's Luxury Lodge offers 5 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
This Lake Hayes bed & breakfast provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Policies

Check-in

Check-in between 2 PM - 7 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 2 PM - 7 PM.
If you are planning to arrive after 7 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
Airport shuttle service is available on request from 1 PM to 5 PM. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before 10 AM
Late check-out subject to availability

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Shuttle transfer per adult: NZD 25 (one way)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 25.00 per person
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 100 (subject to availability)
  • Rollaway bed fee: NZD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for golf tee times. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation. Children 15 years old and younger are not permitted at this property. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Shan's Luxury Lodge Lake Hayes
  • Shan's Luxury Lodge
  • Shan's Luxury Lake Hayes
  • Shan's Luxury

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free nearby parking
  • Drop-off airport shuttle (surcharge) from 1 PM - 5 PM
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:30 AM–9:30 AM
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • Free bicycle rentals
  • Spa services
  • Spa tub

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Shared refrigerator
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Safe

Nearby activities

Activities

  • Adjacent to a golf course
  • Beach access
  • Boat tours
  • Cross-country skiing
  • Downhill skiing
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Ski area
  • Ski equipment rentals
  • Skiing
  • Skiing lessons
  • Skydiving
  • Snowboarding
  • Ziplining
4.8

Exceptional

5 - Excellent
24
4 - Good
2
3 - Okay
0
2 - Mediocre
0
1 - Poor
1
4.7
Cleanliness
4.9
Service and Staff
4.8
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great location for a Luxury Lodge. Amazing scenery and a beautiful garden. Very friendly owner and very good breakfast. The only downside was the lack of TV channels. It would be good to have sports and 24 hour news channels. The scenic view from the dining area made up for it.

Stayed 1 night in Apr. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view from our room was fabulous. The room was very spacious and beautiful.

Stayed 5 nights in Feb. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The welcome and friendliness of hosts Jasmine and Kevin go a long way to making our stay outstanding. We and a huge room with lovely views of the lake and mountains. Relaxed and peaceful. Well placed for Lake Hayes, Queenstown, Arrowtown and the Airport. Nice to return on an evening to the outdoor hottub. Breakfast was personal and made every morning to order by Kevin

Stayed 2 nights in Feb. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was one of the great places I have every stayed at. Beautiful in and out, great location, across from a beautiful lake, amazing breakfasts every morning, snacks, and wonderful hosts. This was a perfect place from which to launch a New Zealand vacation!

Stayed 7 nights in Feb. 2019

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities

Stayed 7 nights in Feb. 2019

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