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Hotel El Refugio

3.0 star property

Photo gallery for Hotel El Refugio

Front of property
Front of property
Comfort Double Room
Comfort Double Room | Bathroom
Comfort Double Room

Reviews

2.0 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View map
Benito Juárez Zona Centro, Ezequiel Montes, QUE, 76680
  • Museo del Dulce
    ‪3 min walk‬
  • Pena de Bernal
    ‪3 min drive‬
  • Viñedos Donato
    ‪11 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪35 min drive‬

Room options

Deluxe Single Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Comfort Single Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Bernal

With a stay at Hotel El Refugio , you'll be centrally located in Ezequiel Montes, within a 5-minute drive of Pena de Bernal and Museo del Dulce. .This hotel is 24.3 mi (39.2 km) from El Geiser Thermal Pools and 4.8 mi (7.7 km) from Finca Sala Vivé by Freixenet México.

What's nearby

  • Museo del Dulce - 3 min walk - 0.3 km
  • Pena de Bernal - 3 min drive - 1.9 km
  • Viñedos Donato - 11 min drive - 8.7 km
  • Finca Sala Vivé by Freixenet México - 11 min drive - 9.1 km
  • Vinedos La Redonda - 24 min drive - 15.9 km

Getting around

  • Queretaro Intl. Airport (QRO) - 29 min drive

Restaurants

  • ‪Gorditas y micheladas El Negrito - ‬7 min walk
  • ‪La Rocca - ‬8 min walk
  • ‪El Negrito - ‬7 min walk
  • Tierracielo
  • ‪Bendito Sabor - ‬7 min walk

About this property

Hotel El Refugio

Hotel with a restaurant, near Pena de Bernal
Hotel El Refugio offers 11 accommodations with complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Bathrooms include showers. Housekeeping is offered daily and change of towels can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 11 guestrooms. Complimentary wired internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Hotel El Refugio has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel El Refugio
Hotel El Refugio Hotel
Hotel El Refugio Ezequiel Montes
Hotel El Refugio Hotel Ezequiel Montes

Hotel El Refugio Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

RAFAEL ALEJANDRO

Travelled with family
Disliked: Staff & service
Reservé una habitación por una noche en este hotel y mi experiencia no fue buena. Al llegar, noté un fuerte ruido proveniente de un negocio cercano llamado Lapa Lapa, pero no le di mucha importancia, pensando que sería solo por la tarde. Sin embargo, el ruido continuó hasta la 1 o 2 de la mañana, haciendo imposible dormir. No lo recomiendo para familias con niños o personas que busquen descansar temprano. Las habitaciones son sencillas, con camas duras y un baño limpio pero muy básico. Al recorrer el pueblo, me di cuenta de que hay otros hoteles con mejor calidad y al mismo precio. Mi consejo es llegar y comparar antes de reservar, ya que este no cumple con las expectativas. Otro punto negativo fue el servicio: el personal parecía más interesado en rentar Razers (¿cuatrimotos?) que en atender el hotel adecuadamente. La falta de atención y el ruido constante hacen que no valga la pena elegir este lugar. Busquen otras opciones antes de decidirse por este.
Stayed 1 night in Apr 2025