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Hotel Patio Santiago

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Terrace/patio
Interior detail
Deluxe Double Room
Deluxe Room
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Alameda Hidalgo Park
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Room, Courtyard View

Luxury Room, Courtyard View | Terrace/patio

Luxury Room, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Breakfast area
Gran Hotel de Querétaro
Downtown Querétaro
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$164
includes taxes & fees
31 May - 1 June
Gran Hotel de Querétaro

About the area

Querétaro

With a stay at Hotel Patio Santiago, you'll be centrally located in Querétaro, within a 5-minute drive of Aqueduct of Santiago de Querétaro and Corregidora Stadium. .This luxury hotel is 0.4 mi (0.6 km) from Casa de la Zacatecana Museum and 0.4 mi (0.6 km) from Querétaro Regional Museum.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 9 min walk - 0.8 km
  • Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Breton - ‬2 min walk
  • ‪Santa Cecina - ‬1 min walk
  • ‪Hotel Patio Santiago - ‬1 min walk
  • ‪La Casita Guerrerense - ‬1 min walk

About this property

Hotel Patio Santiago

Hotel Patio Santiago offers 43 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 43 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to noon.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
A complimentary local cuisine breakfast is served each morning between 7:00 AM and noon.
Hotel Patio Santiago has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Hotel Patio Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 402 out of 508 reviews
Rating 8 - Good. 64 out of 508 reviews
Rating 6 - Okay. 20 out of 508 reviews
Rating 4 - Poor. 13 out of 508 reviews
Rating 2 - Terrible. 9 out of 508 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hotel, nice sheets and bedding, lovely cafe, wonderful staff, great location!
Stayed 4 nights in Jan 2026

6/10 Okay

Esteban G, Spring Valley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is beautiful and in a great location. However having 3 clothing items, two of my black t-shirts and my son’s blue sweater that he was going to wear for Christmas, and my prescription rayban sunglasses stolen makes me not want to comeback to this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y el personal muy amable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful. The rooms are very clean and spacious, and the terrace is lovely and very roomy. Overall, it’s a gorgeous hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Everybody so nice at this place, excellent on everything, beautyful Hotel and very centric . Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
Stayed 4 nights in Jan 2026

8/10 Good

Claudia, mission

Stayed 5 nights in Jan 2026

10/10 Excellent

Javier, Dickinson

Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher, Los Alamitos

Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Sleek, simple, great service, beautiful property
Stayed 1 night in Dec 2025

10/10 Excellent

Raul

Stayed 6 nights in Dec 2025

10/10 Excellent

Alison

Loved it!
Stayed 1 night in Dec 2025

4/10 Poor

Andres

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
Stayed 1 night in Dec 2025

10/10 Excellent

Atalie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in great area, easy walking distance from center. Staff is very friendly. Rooms are very clean and spacious. Would recommend staying here ☺️
Stayed 1 night in Dec 2025

6/10 Okay

Luis

Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Liked: Amenities
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Service was slow, food was good.
Stayed 2 nights in Dec 2025

8/10 Good

Francisco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff is a little bit not organized
Stayed 1 night in Dec 2025

10/10 Excellent

Leslie Ann

Stayed 7 nights in Nov 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Alondra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, rooms were clean and modern, and it was in a walkable area. It’s a beautiful and relatively new hotel, and a very relaxed stay,
Stayed 3 nights in Nov 2025

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Amenities also, great staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

IVAN

Business traveller
Liked: Cleanliness, property conditions & facilities
El personal es muy amable. Es necesario que pongan menú de alimentos en las habitaciones así como un directorio de extensiones
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not offer breakfast but the area is surrounded with amazing restaurants. It is in a perfect location. We will definately be staying there again.
Stayed 1 night in Nov 2025

8/10 Good

Elsa

Liked: Cleanliness, property conditions & facilities
Good location, spacious room A little dark inside
Stayed 3 nights in Nov 2025