Book Quesa hotels

The room air conditioner was not working. So I opened the window only to allow a swarm of mosquitos in the room. Closing the window, I tried the A/C, one more time. By then it was two a.m. with no sleep while I had a pillow fight with myself in a sweaty bed. The next morning I asked the desk clerk for a refund, who talked to the manager and he refused mye my refund!

Parking is 100m and uphill !! All steps! Owner nearly an hour late to meet at property. Opposite to what is says about meeting on arrival ! and about being open 11am to 9pm. Wifi for access code did not work. You have to have an APP to get room code. So ridiculous and complicated!! just to open a door!! You are expected to be on the internet all the time for their updates ! It is no good expecting mail to be read whilst you are en route? and especially after having arrived. Too obsessed with technology!! Room like a shoebox. Toilet in bed room. No privacy . Owner discovered to enter room when we are not in!! Check the cancellation policy as is misleading. No integrity. Room was clean but It is like sleeping in a garage. Concrete floor! No idea where pool is in the advertising ! Bare minimum services to get maximum money. How they get"exceptional" reviews is quite bizarre ? and makes you wonder if genuine.

We thoroughly enjoyed our stay at Mont Sant! The photos do not do it justice. The rooms are spread out and situated within lush foliage (bamboo, fruit trees, flowers, ferns, and much more) so that they seem very private and secluded. The hotel sits part way up a large incline that leads to a castle fortress. You can walk or bike the path to the castle (recommend sneakers and water) or drive. The castle lies along a self-guided walking path that continues down the incline, past the hotel, and down into the city. There are guideposts along the way with interesting formation about local historical sites. The hotel itself is beautiful and offers gorgeous views overlooking the city. If you want to go down into the city, I do recommend driving or getting a cab, however, as it is not that close to restaurants and shopping. We ended up eating at the hotel for breakfast and diner each day. Breakfast was a lovely buffet in a pretty, quiet glassed-in room. We had dinner out on the patio at the restaurant and had zero complaints - everything was very tasty! There is a lovely pool on site as well with several lounge chairs - it never got crowded while we were there. The staff was extremely pleasant and helpful. The WiFi worked well and the rooms were clean, with nice shower facilities. Overall,no complaints and one of our favorite stays on our trip

Excellent value for money. The staff were extremely friendly and helpful.

Beautiful property and very nice owner

Very limited toiletries. Basic furnishings.