2/10 Terrible
Afnen
Travelled with group
8 Aug 2025
Disliked: Cleanliness, staff & service
The housekeeping service was terrible. I called them 9am to have laundry picked up and house keeping. I came back from lunch 4pm and nothing was done. The room kept smelling like sewer pipes for 48hrs. The ac cooling system wasn’t working. Service was slow. It took the waitress 45 min to bring a water bottle at the reasturant. Don’t expect fast room service for food. The phone only calls the reception. Beside the view of the ocean. This hotel service is extremely terrible and slow. Check out was 1hr wait time because they didn’t deliver my laundry that was supposed to be brought up 8am. And check out was 12pm. For the price and expensive fine dining. Service was extremely limited to the luxury that is advertised by the hotel.
Afnen
Stayed 1 night in Aug 2025


























