Railay Beach accommodation with spa

The rooms were clean and they put the 5 of us in adjoining rooms which was perfect. Staff were very friendly and helpful and facilities were great. Stunning views from the restaurant on Hat Railay. Private balconies were wonderful, loved watching the monkeys

Room was spotless

Very nice room. The staff agreed to switch our room because it smelled bad. Great pool for the children

The staff at the hotel were amazing. SO gracious and sweet and extremely attentive. Our room was always beautifully cleaned and we had a relaxing experience. The beach and pool areas were extremely well kept up and the daily massages that I had were wonderful! This was my husband and my 45th anniversary and we wanted a special trip. My only complaint was that I was charged for accidentally breaking a regular room service quality glass after I spent 42,000 Baht for my stay. It was a petty thing to do by the management and it ended up leaving a bad taste in my mouth while I checked out. I travel extensively around the world and have NEVER been charged for breaking a NON expensive glass. Who ever made that decision should never have done that. I used all of the services at the hotel and we had massages 4 days out of 5 plus we ate a very expensive meal at the property. It is not the cost of paying this that bothered me, it was the stupidity of doing that to a person who spent so much money at the hotel . Other than that, we had a wonderful stay and I recommend the hotel highly. Kudos to the room attendents. They always new my schedule and I returned every day after breakfast to a beautifully detailed room.

Our room was beautiful. Quiet location though still close to all the fun and beauty of Railay. The Pools were both fantastic (though the roof pool could use more seating as it is very popular). What really made it was the staff! The woman hosting the breakfast buffet telling me about the resident cat after she saw me petting it, or the other cleaning staff member who, when I mention my husband was staying in with an upset stomach, made sure to give me lots of bottles of water, juice boxes, among other little things to keep him comfortable. Our favorite part was watching the cute monkeys visit the trees in front of our patio in the mornings. We wish our stay was longer!

Water was a lttile cold for shower. Lucky the weather is hot. Staff very helpful wirh everything including bags. The poolside rooms are convenient. I personally loved the view, fresh juice, omlette and fruit for breakfast alot of other options too. The grounds and pool are good.