The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Children stay free
Service animals not allowed
Number of children who can stay for free – 2
UnionPay
Car required
Debit cards not accepted
Staffed front desk
Smoke detector
Renewable energy source - solar
Security system
Children stay free - maximum age 6
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is available
Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property follows sanitisation practices of CovidClean (Safehotels - global expert)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser use by guests actively encouraged
Property mobile app required for guests
Property mobile app name Shangri-La